The inn is hugely overrated. The room I had a broken lamp and chair was all worn down. The remote was NOT working and the staff had to come in a couple of times which was quite a hassle. The manager, instead of apology, complained and yelled at me that I complain too much and then trying to give more inconvenience to our family!! The manager is the rudest one I have ever seen in my travel history over 20 years. One of the staff member seems to be nice although the other one was rude-- I think the staff takes that attitude toward the customer because of the manager. The breakfast was a joke ( the worst out of any Days Inn I've been)--don't consider there is a breakfast.
I am planning to contact the Customer relations of Days Inn chain--This is the worst Days Inn I've ever been.
- Official Description (provided by the hotel):
- We invite you to experience the Newest Hotel to Garden Grove/Anaheim resort area. the Days Inn and Suites is located near the Anaheim Convention Center it is also conveniently located minutes from Disneyland, Knott's Berry Farm, the Honda Center, and Angel Stadium of Anaheim. The John Wayne Airport is less than eight miles away from this beautiful newly built hotel. Additional nearby attractions include the Crystal Cathedral, The Block of Orange and the newly developed Garden Walk. ... more less
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- Also Known As:
- Days Hotel Garden Grove
- Days Inn Garden Grove
- Days Inn & Suites Anaheim Resort Garden Grove, Orange County, CA