I booked this hotel about a week before I was heading to Disneyland, but still managed to find one of the best deals on the "Disney Strip". I was a little nervous because the deal required me to pay in full for the room.
When we arrived I realized that we were definitely not within walking distance of the theme park, which really ended up being a blessing in disguise. It was much quieter than the area around the park and had a Target right across the street in case we forgot anything. Besides, the $3/day shuttle was more than convenient.
As I was checking in a lady was checking out next to me complaining about a stolen wallet. I definitely lean on the "you probably lost it" side of things, but never a fun thing hear when you just arrive. I also didn't have any issues whatsoever and I found the staff to be very pleasant.
The room itself bordered on luxury. Extremely clean, nice furniture, comfortable beds, great bathroom. We ordered room service for our Christmas breakfast and it was definitely above the standard fare. My daughter and I had a truly great stay.
They also offered shuttle and park ticket convenience services to avoid the lines at the park. There weren't any discounts (which I could have had if I had been prepared to purchase them earlier) but after arriving at Disneyland and seeing those lines, worth the cost.
Now for the mediocre: This is more of a complaint to all hotels these days, but it just kills me; it's the nickel-and-diiming. I had to pay $12 a day for parking in a lot that was at least half empty. I get that hotels need to make up for some of these discounts, but its just starting to feel absurd. I travel a ton and these are sometimes the things that make me decide to stay at another hotel.
As a side note: I read a couple of other reviews that occurred during my own stay there, and I have to say, my sentiments were totally different. Everything seemed so smooth on my end from the check in to the shuttle to the check out. It was just my daughter and myself, which could be why. I do agree that the front desk staff needs a tad more work on their hospitality. They weren't rude, but they were indifferent. Didn't really bother me but I noticed.... but it WAS the busiest weekend for the park for the year.
- Official Description (provided by the hotel):
- Step outside and enjoy the nearby attractions. The Sheraton Garden Grove is only 1.5 miles away from the laughs and screams at Disneyland, and the variety of shops at Downtown Disney. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Garden Grove - Anaheim South Hotel Orange County, CA