We needed a hotel as we traveled on Hwy 99 and made reservations on line. When we arrived the hotel we found that we had accidentally made our reservations for a different day. The manager quickly resolved our problems. The hotel was very attractive and well kept. Our room was clean and comfortable with a very comfortable bed, pillows and bedding. We enjoyed the very attractive, well landscaped spa. The breakfast was very nice, with many options. The fresh fruit included a large assortment of fruits, all in peak condition.
On returning to our room we discovered we had misplaced our key. I am impressed that the housekeeper let us into our room where we immediately received a call from the front desk. Very politely inquiring the name of the person who answered the phone, the name of the person who had registered and on getting satisfactory answers explained that they were confirming we were the ones who had asked to be admitted. I especially appreciated their handling of our need to be admitted to our room as we are senior citizens. We probably look innocuous, but it was reassuring to know their was a protocol that was followed.