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“A Nice Hotel”

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The Hotel Fullerton
Ranked #1 of 11 Hotels in Fullerton
Certificate of Excellence
Parker, Colorado
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“A Nice Hotel”
Reviewed July 23, 2014

Last night was my first time staying at the Hotel Fullerton after I found it with a good price on Hotel Tonight. I decided to venture out of my normal hotel zone near Disneyland and check this place out. As a business traveler it seemed to have everything you might need including an on-site restaurant, bar, laundry, etc.

Overall my experience was pretty good with the exception of the air conditioner which would not cool the room for me. The room was hot. The air conditioning in my room did not really cool down the room being on full blast for 8 hours. It made it less hot, but that just made it good enough to sleep moderately OK.

Pros:
On-Site Restaurant
Friendly staff that I met
My room was quiet for being next to the freeway
Free WiFi

Cons:
Bad Air Conditioning
Nothing within walking distance

Overall I say its a good place to stay for a business traveler or a small family visiting the area. If your AC works better than mine did you will have a pleasant stay.

Room Tip: The sixth floor (Club level) requires a room key to access. If you have friends coming and going thi...
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  • Stayed July 2014, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Casey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at The Hotel Fullerton, responded to this review, August 8, 2014
Dear Casey M,

Thank you for staying with us and providing us with your valuable feedback. We strive to ensure all of our guests needs are met and we are pleased to know that the service you received and the wifi were to your liking and contributed to making your stay that much more comfortable. Please accept our deepest apologies for the issues you had encountered with the air conditioner. Rest assured that we take all comments and suggestions to heart so that we can improve and provide the exceptional service that our guests expect and deserve.

Once again many thanks for your feedback and we would welcome the opportunity to serve you again.

Sincerely,

Karen C
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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459 reviews from our community

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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
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English first
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 18, 2014

I traveled to Fullerton on July 14 with my daughter for Troy Hight School visiting. We found Hotel Fullerton by the school staff recommendation. This is a very well maintenance hotel. Front desk was very professional housekeeping staff was very friendly smiling face. Our room was perfectly clean...
I definitely stay her next time when i come to this area.

Room Tip: Restaurant is great.
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  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Jenkrist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCY64, General Manager at The Hotel Fullerton, responded to this review, August 15, 2014
Dear JenKrist,

Thanks for taking time to send your feedback to us, we really appreciate your positive review and I would definitely share your comment with all my team.

Thank You
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 13, 2014

I stayed here when my sister had her graduation from CSUF. I had a very pleasant stay. Lots of great amenities. I know where I'm staying if I need to go to Fullerton again. As an aside, Fullerton's got a great nightlife but when I got back to the hotel, it was so nice to enjoy a trouble-free night (very quiet in the hotel).

  • Stayed June 2014, traveled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Keith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marson1965, General Manager at The Hotel Fullerton, responded to this review, July 16, 2014
Dear Keith,

At The Hotel Fullerton we strive to exceed your expectations throughout your
entire visit. We really appreciate you to take time to give us a review. Especially a positive review, I am sure all my staff will be encouraged by your review and we looking forward to see you soon!

Thanks!

Charles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ventura, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 11, 2014

Visited this property by join my neice college graduation party and stayed a night on 6/28/14. If you have business or personal events in Los Angeles or Orange Co. area, this property is ideal. The environment is comfortable and the rooms are quiet and clean. The hotel is located pretty close to the freeway and Disney and Angels Stadium. Very nice restaurant, Bar, courtyard.... The staff was friendly and helpful. Overall this is a very modern updated hotel...

Room Tip: 5th floor is quieter
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  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Claire W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marson1965, General Manager at The Hotel Fullerton, responded to this review, July 16, 2014
Dear Claire,

Thanks for your review! A positive review means a lot to me, especially all my staffs.
I do see you had enjoyed our executive floor with all special amenities.
I appreciate your recommendation to all others. We wish to see you again soon!

Thanks!

Charles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fullerton
1 review
Reviewed July 11, 2014 via mobile

This hotel has running a lot of tour groups. I would not choose it originally, but since they have separate building and a separate breakfast area, it appears it is under controlled. I became OK and really enjoy the new room and restaurant. I will stay here again!

Stayed July 2014
Helpful?
Thank Jwc1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marson1965, General Manager at The Hotel Fullerton, responded to this review, July 17, 2014
Dear Guest,

At The Hotel Fullerton we strive to exceed your expectations throughout your
entire visit. We thank you for your time and feedback, we will definitely keep our best to meet all guests needs. Thanks!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 7, 2014 via mobile

I travel frequently for work and due to a last minute trip had to reserve at this hotel as my usual haunts were booked up. Upon arriving my reservation was lost. I wish I would've have left right then. I was given a room on the club floor which I thought would give me the best experience and the room was 85 degrees (felt hotter) w a wall unit a/c that was loud. After going several rounds w the keys not working I was given a new room that had a noisy a/c to the point I had to unplug it. When I called to the front desk saying I thought I left a book in my old room the front desk agent was not helpful and never called back to say if the book was found or not. He wasn't even nice. The rooms are average to below average and the staff is poorly trained. I had low expectations and I'm still disappointed. PS: They charged me for an extra night that I didn't even stay.

Stayed June 2014
Helpful?
4 Thank Jessica L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marson1965, General Manager at The Hotel Fullerton, responded to this review, July 17, 2014
Dear Jessica L,

I sincere apologize all the inconvenience that had happened to you. I have no word to say but I promise that I will definitely look into this matter and improve our service.
Thanks for your time and feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed July 2, 2014 via mobile

Shuttle drivers were the best. They were quite friendly and accommodating. Rooms were good. I would recommend it for a family visit. Waiting period was a little long at the front desk at check in time. But all in all it was ok.

Stayed June 2014, traveled on business
Helpful?
Thank Natalie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marson1965, General Manager at The Hotel Fullerton, responded to this review, July 17, 2014
Dear Natalie A,

At The Hotel Fullerton we strive to exceed your expectations throughout your
entire visit. We offer free shuttle service to and from Disneyland, Anaheim Convention Center, and Downtown Disney. We are very happy to hear that you have enjoyed our shuttle service and had commented as the BEST.
Thanks for your time and feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hotel Fullerton

Property: The Hotel Fullerton
Address: 1500 S Raymond Ave, Fullerton, CA 92831-5236 (Formerly The Hotel Fullerton & Conference Center)
Phone Number:
Location: United States > California > Orange County > Fullerton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Fullerton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Hotel Fullerton 3.5*
Number of rooms: 252
Official Description (provided by the hotel):
While vacationing in Fullerton guests can experience the magic of Disneys California Adventure Park and attend a sporting event or a concert at the Honda Center. Excitement at Knotts Berry Farm Theme Park and Major League baseball games at Anaheim Stadium can be found just five miles from our Fullerton accommodations. To best accommodate business conferences or seminars our hotel offers nine flexible meeting rooms banquet and catering services and a business center. The Hotel Fullerton and Conference Center near Disneyland provides comfort in an ideal location. Conveniently located near California State University Fullerton CSUF downtown Fullerton and Anaheim. The Hotel Fullerton and Conference Center offers comfortable modern accommodations near Orange County's many popular attractions and prominent businesses. During your visit to California we hope you will take advantage of our hotel s free shuttle to and from Disneyland. Our hotel provides fitness center a full service restaurant and a lovely courtyard bar and grill for your utmost enjoyment. ... more   less 
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Also Known As:
Crowne Plaza Fullerton
Fullerton Crowne Plaza
The Hotel Fullerton CA - Orange County

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