Very happy with the accommodations and the service. The room was large and the pool access off the slider was awesome. Five star sparkling pool! Plenty of both shade and sun with cushioned chase and pool towels available. The breakfast could be better but it is still an added bonus with eggs sausage pancakes and a variety of cereal too making the stay overall a great value and deserving of a thumbs up!
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests and we hope you will visit us again.
Place is outdated, walls can use some work, restrooms can use some work. For the value it was ok but is not a 3 star hotel as advertised. 15 minutes drive to disney but they have free shuttle service and free parking
Thank you for your feedback. We understand and apologize for the inconvenience caused by the hotel conditions. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to accommodate you the next time you are in the area.
Overall the room was great. Comfy bed and quiet place to sleep too. Would recommend this place to friends and family. Staff was also friendly and helpful. Internet connection wasn't that great at all however.
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and we would work on improving internet-connections. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests and we hope you will visit us again.
I did not choose this hotel, as I used a 3rd party "mystery" hotel option, when it was revealed to be the Hojo in Fullerton I thought about just eating my original booking and finding somewhere else, I was glad that I did'nt. The Hojo is older and does need some renos soon but for now it is fine, My room was clean, no bugs, no hairs, no smell , the AC worked very well and the bathroom/shower were older but worked great. The pool is actually very nice (but there is no hot tub) Breakfast is good but it is the same thing everyday Scrambled eggs, potatoes, rice, pancakes, some fruit and toast and muffins. While there was no meat it is much better than most of the Anaheim area hotels. There were stains and scuff marks in the hallways, the wifi is terrible, and the the windows in my room were begging to be replaced but overall I would rate this place as old but comfortable
Thank you for your candid review. We apologize that your recent stay did not meet your overall satisfactions. We appreciate your comments and will share these with our team so that we can continue to improve our services. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
The staff was very unhelpful and not friendly. Because the hairdryer in my room is not working, I asked the staff in the front desk to borrow me another, he replied, No, I don't have now, maybe we can borrow you one in the morning. I asked may I use any other empty room's hairdryer for 5 minutes to blow dry my hair? he replied, I'm afraid not. I asked is there any other way to help me? he replied, I'm afraid not. So I have to wait an hour to let my hair dry in midnight then sleep.
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope you choose to stay with us again, so we can show you our true level of service.
