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victorzsanchez

Worst hotel I’ve stayed at

1.0 of 5 bubblesReviewed Jul 27, 2019
Smelt bad, found hairs and dirty sheets.. the photographs online don’t do justice to the real property.

I addressed my concerns to staff on site and they did not do anything.

I would rather spend an extra 20 dollars and stay somewhere better
Date of stay: July 2019
Trip type: Traveled with family
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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175 - 180 of 1,261 reviews
Reviewed July 26, 2019

Easy check in and check out. Nice staff and clean comfy rooms. Nose is low abs club is right next door. Will stay here again. Recommend staying advice 2nd floor nursery bc of the layout Perlas are passing by all the time, which isn't a big deal but I'm weird like that

Date of stay: July 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank johnbI4749UE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 14, 2019

Staff were amazing and location is good. They have a shuttle to/from Disneyland. The room I stayed needed some repairs and needs an update. Other than that, this is an amazing hotel! The pool is nice with tables and chairs to eat. The little store is inexpensive which is a nice. I would stay there again.

Date of stay: July 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank calisk8er85
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 9, 2019

My family of 5 has stayed at this hotel at least 10 times over a 4 year period. The location is easy 5 min drive from Knotts Berry Farm and offers a free shuttle to Disneyland. The hotel grounds and lobby are nicely maintained. And the hotel has plenty of free parking with no resort fees. Down the street to the north is Target (grocery / clothes etc) In & out burger, taco bell, korean bbq, frozen yogurt and more places to eat. The hotel can give you a printed map of the area. The rooms are clean, but do need cosmetic updates (but for the price and value do you really care!?) . The beds are full size - mattress are soft but the pillows are very flat so housekeeping usually folds them in half to make them more fluffy. FYI bring your own pillow, so you get a good sleep. The bathroom has 2 bars of soap, travel size shampoo/conditioner and one make up wipe. Free wifi, and plenty of channels to watch on the tv. We didn’t visit the pool on this visit. But when we did in the past, make sure to call front desk or stop by the lobby for extra towels before going to the pool. Pool are was clean with plenty of seating and always empty as we swam in the early evening. Breakfast is 6am to 9am buffet style. It seems to vary a bit on our stays. But they always have scrambled eggs, biscuits with gravy, seasoned potatoes, cereal ,toast , some kind of fresh fruit , coffee, milk and juice. We have also seen muffins, season rice, sausage. Overall we always enjoy our stay!

Date of stay: July 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
4  Thank FunFamilyofFIVE619
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 6, 2019

Great location, next to a shopping center and restaurants just a few minutes away. Incase you forget something for your trip you have Target next door. Great customer service from the hotel and the employees as well.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Beatriz H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 5, 2019

Didn't like the fact you have to pay extra for guest's breakfast. I made a goof and said only 1 guest for reservation. They wouldn't let me change when we checked in and said i would have to pay $7.00 per person a day!! Not to mention the breakfast isn't worth the $7.00. Would not recommend. Rooms smelt like smoke and stuffy.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank GoPlaces14536955833
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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