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“THIS PLACE SHOULD BE CLOSED AND REMODELED !! DO NOT GO THERE!!”

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Howard Johnson Fullerton Anaheim Hotel and Conference Center
Ranked #8 of 11 Hotels in Fullerton
Reviewed February 16, 2014

I arrive Feb 13 I booked 2 nights through Bookit.com it was $69 per night plus free wi fi. Free breakfast free shuttle to disney. I have booked throught them before and and payed similar price for a hotel with similar amenities in vegas ....which i was awsome for the value and super clean. When i saw this Offer i did not hesitate to book! BIG MISTAKE we arrived at hotel and i felt as. If i was in a movie from a horror film it was dark and nasty and empty. As i pulled up to check in i could not help but notice the disney shuttle buses which by the way looked like a old lunch truck with disney characters . But I really did not mind that . I walk to concierge and lobby smelled like mold and it looked dirty . Staff was really nice sweet and helpful. We get our room key we are waiting for elevator for 10 minutes (building is really old). We get to the 4 th floor and the hallway is sooo dark mold on ceilings wallpaper peeling with yellow stains .Once i arrive in to room we notice that the fossit in sink is running and it smells soo bad . I immediately go downstairs and I explained that I refuse to stay there again staff did not even ask any questions as if this has happed before!!!! Im not the type to complain but i could not sleep here Im sorry Howard Johnson Fullerton you have a lot work to do, if you want to compete with a Marriot or Embassy suite type of hotel.

  • Stayed: February 2014
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Thank zulmajosie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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569 - 575 of 914 reviews

Reviewed February 4, 2014

This hotel is decent for travelers who are there to go to Disneyland as you will spend most of the day out of the room anyway. This is not a resort by any means, but it will do especially for the price. The breakfast buffet was also a plus. Overall there were no complaints from our party at all.

Room Tip: make it a point to eat their breakfast before taking on the day
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  • Stayed: January 2014, traveled with family
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1  Thank Teresa O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberto V, Manager at Howard Johnson Fullerton Anaheim Hotel and Conference Center, responded to this reviewResponded February 7, 2014

Hello Teresa O,

Thank you for taking the time to provide us with a review about our hotel. We thank you for being honest about our condition, we pride ourselves in providing a great value hotel and we strive to provide the best service possible. We thank you for your honest opinion and it is our hope that you choose our hotel should you return to the Fullerton area.

Sincerely,

Robert Vasquez
Operations Manager

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Reviewed January 23, 2014

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Howard Johnson
Thank J M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Roberto V, Manager at Howard Johnson Fullerton Anaheim Hotel and Conference Center, responded to this reviewResponded January 30, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 21, 2014

Dirt on pillows and comforters upon arrival, as if they had been dropped outside, day 3 ripped sheet on bed. Ratty torn towels. What looked like feces on batroom floor. Bathroom vent looked like it is never dusted or cleaned. Broken ice machine covered in bird feces. Security gates do not lock. Breakfast awful. Tv kept going out and had bad spots in picture. Staff was very rude. Could not give daughter a bath because the water got too hot and you could not turn down hot/turn up cold. Cleaning staff Left trash in room yet threw out an item that was not trash. Sunglasses disappeared from room.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Howard Johnson
Thank Raymond G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberto V, Manager at Howard Johnson Fullerton Anaheim Hotel and Conference Center, responded to this reviewResponded January 30, 2014

Hello Raymond G,

I would like to apologize for a bad stay at our hotel. I would like to make it up to you please call our hotel and speak to me personally. Our staff is well trained to make sure that if you are not 100% satisfied with your room we will change your room, fix and clean any item until you are satisfied with your accommodations. We appreciate your feedback as it helps us with training of staff to better our operations for our future guests.

We appreciate your comments and it is our hope that you give us the opportunity to better serve you in the future.

Sincerely,

Robert Vasquez
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2014

  • Stayed: January 2014, traveled with family
    • Value
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Review collected in partnership with Howard Johnson
Thank Jo D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Roberto V, Manager at Howard Johnson Fullerton Anaheim Hotel and Conference Center, responded to this reviewResponded January 30, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 10, 2014

Purchased on Groupon. Otherwise, I would have left! Huge mistake run down hotel from hell. Bedding, blankets and spread dirty. Toilet seat was bubbled and stained yellow. Room smelled of mildew, due to the lack of a bathroom fan. Doesn't replenish soaps nor provide a dirty laundry bag. TV received about 5 stations with no guide. Could here the people all around: talking, yelling, flushing toilets, showers, etc. Scared to touch anything or walk around without shoes pure gross! The owner should be embarrassed to run a hotel of that nature. Luckily, I drove to Disneyland each day. There shuttle reflected the hotel so did the breakfast.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Howard Johnson
1  Thank Casafamily07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberto V, Manager at Howard Johnson Fullerton Anaheim Hotel and Conference Center, responded to this reviewResponded January 24, 2014

Hello Casafamily07,

First of all my apologies for a less than pleasant stay at our hotel and I am sorry that we were not able to make it up to you. Thank you for taking the time to let us know about your stay. I am embarrassed to hear a comment like yours after a guest has checked out and knowing that our staff could have made things better for you. I will be talking to my staff to make sure that our future guests do not experience this kind of conditions in a room. Please know that our staff is well trained to provide an alternative if you are not happy with your room. We normally find a room to your satisfaction or if available we will upgrade you at no extra charge. As always we appreciate your honest opinion and we hope that you give us another opportunity to serve you better.

Sincerely,
Robert Vasquez
Operations Manager

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Reviewed January 9, 2014

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Howard Johnson
Thank Susan R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Roberto V, Manager at Howard Johnson Fullerton Anaheim Hotel and Conference Center, responded to this reviewResponded January 24, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Howard Johnson Fullerton Anaheim Hotel and Conference Center

Address: 222 W Houston Ave, Fullerton, CA 92832-3453
Phone Number:
Location: United States > California > Orange County > Fullerton
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 11 Hotels in Fullerton
Price Range: $76 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Howard Johnson Fullerton Anaheim Hotel and Conference Center 3*
Number of rooms: 201
Official Description (provided by the hotel):
The Howard Johnson Hotel & Conference Center - Fullerton is a fantastic family friendly, and Corporate travel full service property. Conveniently located just off the 91 freeway and Harbor Blvd, bordering Anaheim, CA and a short drive to experience the magic of Disneyland & Disney's California Adventure theme parks, as well as Knott's Berry Farm, you could attend a sporting event or a concert at the "A" stadium & Honda Center. We are able to accommodate business conferences or seminars. Our hotel offers six flexible meeting rooms, banquet and catering services and a business center. Conveniently located near California State University Fullerton (CSUF), downtown Fullerton, and Anaheim. We provide a free shuttle to/from Disneyland in scheduled times. ... more   less 
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Also Known As:
Howard Johnson Inn Fullerton Hotel And Fullerton
Wyndham Anaheim Park Hotel
Fullerton Wyndham
Hotel Anaheim Park
Howard Johnson Fullerton Anaheim Hotel And Conference Center CA - Orange County

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