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“Excellent Stay” 5 of 5 stars
Review of Holiday Inn Hotel & Suites Anaheim - Fullerton

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Holiday Inn Hotel & Suites Anaheim - Fullerton
Ranked #4 of 11 Hotels in Fullerton
Certificate of Excellence
Lodi, California
Level Contributor
43 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Excellent Stay”
5 of 5 stars Reviewed April 22, 2011

Had a very enjoyable one night stay. Came into town for a Ducks game. We were upgraded to a jacuzzi suite which was absolutely amazing. I swear you could put 4 people in that tub! The area was very nice and clean. I'm always worried about that when staying down south. The hotel is 10 minues from Angel Stadium and The Pond. Also it's only 3.5 miles to the Richard Nixon Library which is well worth the stop. There are plenty of places to eat nearby as well. This will be my hotel whenever I need to stay in the Anaheim area

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  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank packman8484
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennis2525, General Manager at Holiday Inn Hotel & Suites Anaheim - Fullerton, responded to this review, April 25, 2011
As the General Manager of the Holiday Inn & Suites in Fullerton, California, we thank you for the kind remarks you have posted regarding your recent visit to our property. We strive very hard to exceed expectations towards every guests that walks through our door. With our recent renovation completed, it gives us great pride to see that our hard work is paying off by offering our guests a fabulous product and personal service that guests will enjoy and remember forever.

Sincerely,
Dennis Monte, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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154 reviews from our community

Traveler rating
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    17
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    7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 28, 2011

Room-4 stars very large rooms with large whirpool bath an sitting area nice LCD tv as well
Location- 4 stars great place for cal state or summit house a lil bit out of the way of Disneyland.
Service- 5 stars great staff
Very helpful and courteous

  • Stayed March 2011
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Mseries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennis2525, General Manager at Holiday Inn Hotel & Suites Anaheim - Fullerton, responded to this review, March 29, 2011
We would like to thank you for completing your review on Tripadvisor.com. Your feedback is very important to us, and the success of our hotel. We are excited that you enjoyed your stay and we hope to see you again in the future. If at anytime there is anything else you need, please feel free to contact us at 714-579-7400.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murrieta, CA
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 19, 2011

The attention to detail and customer service is fantastic. Enjoy our stay here each and every time!

  • Stayed February 2011, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Pamleonard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
114 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed January 22, 2011

The rooms have been nicely renovated. The hotel is very conveniently located just off the 57. There are many dining choices just up the freeway in Brea. They also offer a breakfast special at $6 for 4 items. Three of us were able to have a decent breakfast for just $12. We would definitely consider staying here again.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 8837Mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennis2525, General Manager at Holiday Inn Hotel & Suites Anaheim - Fullerton, responded to this review, March 29, 2011
On behalf of the Holiday Inn & Suites Anaheim-Fullerton, we apologize for the service you received during your recent stay. It is our goal to exceed expectations for every guest whom we come in contact with. It is apparent that we failed to achieve this during your stay. We were attempting to follow the rate guidelines set forth by Holiday Inn, but were unaware that you had not received any follow up by them. Again, we truly apologize for the inconvenience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, WA
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 17, 2010

It's not the first time that I stayed at this hotel with a group of my colleagues who were visiting California State University at Fullerton. The hotel has provided us with wonderful services - rooms were clean and cozy, a jacuzzi in almost every room added to the relaxation, the overall atmosphere was extremely pleasant. The manager himself gave us a ride in the hotel van whenever we needed it, and it was extremely convenient. He and the other staff were very friendly and open to all of our needs. I should also add that hotel breakfasts and especially lunches were delicious and well prepared. My impression of this hotel continues to be exceptionally good, and I would strongly recommend this place for business and family travelers. Thanks to everybody who works there, happy holidays to you.

  • Stayed October 2010, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TatSeattle_WA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennis2525, General Manager at Holiday Inn Hotel & Suites Anaheim - Fullerton, responded to this review, March 29, 2011
We would like to thank you for completing your review on Tripadvisor.com. Your feedback is very important to us, and the success of our hotel. We are excited that you enjoyed your stay and we hope to see you again in the future. If at anytime there is anything else you need, please feel free to contact us at 714-579-7400.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Cordova, California
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 8, 2010

I have used this hotel on several occasions and have never been let down by the service or the accomodations.

I booked a room for my birthday in November, and was having a small get together for my birthday. I called ahead because I was running ahead of schedule and there was a room ready for early check in.

The Kitchen Suites are fairly spacious and include a full kitchen - not just a microwave a dorm type refrigerator - Oven, microwave, full-sized refrigerator. As well as dishes, utensils, and various other amenities to make your stay feel more like home.

The jacuzzi tub is always nice to have to sink into at the end of a long day, or even as part of a romantic evening.

  • Stayed November 2010, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank dstskinner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennis2525, General Manager at Holiday Inn Hotel & Suites Anaheim - Fullerton, responded to this review, December 15, 2010
We would like to thank you for completing your review on Tripadvisor.com. Your feedback is very important to us, and the success of our hotel. We are excited that you enjoyed your stay and we hope to see you again in the future. If at anytime there is anything else you need, please feel free to contact us at 714-579-7400.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 2, 2010

Lousy front desk, we stood at the front desk waited 5 minutes just for someone to show up, no greeting from him , we did not feel welcome at all, no smile and not willing to answer questions, we asked if we will get a refund if we changed our reservation from 2 nights to 1, he said yes, but we found out later we did not. We called the front desk manager, he is not very helpful as well, he said there is absolutely no refund for a prepaid reservation for whatever reason even his employee said otherwise. I filed a complaint to Holiday Inn coperate office as well as to the BBB, and they said they tried to contact the hotel 3 times and did not get any response. The conclusion is, this hotel has a very irresponsible staffs and owner, they do not care about customer, they rather lose their reputation and customers then a $100 refund, if you decided to go there anyway, please be careful with the reservation, the statement, don't take thier words for anything, and watch your properties, because if you lost anything, they will not give a damn.

  • Stayed August 2010, traveled as a couple
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
4 Thank asg2918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennis2525, General Manager at Holiday Inn Hotel & Suites Anaheim - Fullerton, responded to this review, December 8, 2010
On behalf of the Holiday Inn & Suites Anaheim-Fullerton, we apologize for the service you received during your recent stay. It is our goal to exceed expectations for every guest whom we come in contact with. It is apparent that we failed to achieve this during your stay. We were attempting to follow the rate guidelines set forth by Holiday Inn, but were unaware that you had not received any follow up by them. Again, we truly apologize for the inconvenience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Anaheim - Fullerton

Property: Holiday Inn Hotel & Suites Anaheim - Fullerton
Address: 2932 Nutwood Ave, Fullerton, CA 92831-3204
Phone Number:
Location: United States > California > Orange County > Fullerton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Fullerton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Anaheim - Fullerton 3*
Number of rooms: 96
Official Description (provided by the hotel):
Located in California's Orange County, the Holiday Inn & Suites Fullerton - Anaheim is the newest hotel in the area. Conveniently located within 20 minutes of John Wayne Airport (SNA), the hotel is close to all of Anaheim's biggest attractions. Business travelers will find several major corporations just a few minutes away: Raytheon, Beckman Coulter, American Suzuki and Kimberly Clark are all just a short drive from us. Major venues including the Honda Center and the Anaheim Convention Center are both within five miles of our hotel in Anaheim. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Anaheim - Fullerton
Holiday Inn Fullerton
Holiday Inn Hotel Anaheim
Holiday Inn Hotel & Suites Anaheim - Fullerton CA - Orange County

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