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SpringHill Suites Fresno
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Savings alert! 11% below average rates

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Reviews (206)
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Reviewed December 17, 2012

the spring hills suites would not have been my first choice. however, i ended up in fresno by chance and had to get a place. it turned out to be nice. again not the best in regards to amenities or quality but it was a clean place. the price though was rather high. i think it was 179 for one night. it was around thanksgiving though.

as for the place itself it was nice. somewhat generic and cold. clean. beds were nice. the room had high ceilings and was quiet. overall, not a bad stay. not an incredible stay but not a bad stay. would i stay here again. it would be a toss up. but it served its purpose and the people running it were nice and accommodating.

  • Stayed: November 2012, traveled with family
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Thank shark4rk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2012

Lucy from the breakfast team made our stay! We were there over the Thanksgiving weekend and the breakfast area was so incredibly crowded. We waited for awhile with our six kids waiting for a spot to sit down. Finally, a tiny table for two was available and we proceeded to sit the children around it, finding chairs as we could and bringing them over. Lucy saw that this was less than an ideal situation and how were were in need of something else. She said that she could open up the business room for us so we could have a bigger table where we could all sit down. This was a life saver! She also helped us bring the highchair and the kids' cereal bowls over to that room! She even brought in silverware for us and helped make waffles in the waffle iron! This was seriously above and beyond her regular duties and was so incredibly helpful! She was so kind to everyone else as well. I saw her help many others in similar ways, especially those that were elderly or needing extra help. She is really such an asset to your hotel and seriously made our stay! Please reward her for her incredible work. She is someone that you should be so proud to have on your team.

  • Stayed: November 2012, traveled with family
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Thank Kimberley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McCamey, General Manager at SpringHill Suites Fresno, responded to this reviewResponded December 5, 2012

Thank you for your review of the SpringHill Suites in Fresno. I was so excited to share your comments with Lucy. She was so happy and excited to hear that you and your family had an enjoyable stay and took the time to write about it and include her. We are so proud to have Lucy on our team, she has exceptional customer service and is genuinely a kind person. I hope if you return to Fresno you will stay with us, we would love to be of service to you again in the future. Thank you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2012

We stayed here for one night while driving from San Francisco to Yosemite, and were very pleased with the hotel. It's easy to find, in a quiet situation, and all the staff were welcoming and helpful. The rooms were spacious and immaculate and there was a good choice of hot and cold food at breakfast. Very comfortable beds. It's a short drive to local restaurants and shops.

We'll certainly stay here again if we return to Fresno.

  • Stayed: October 2012, traveled as a couple
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Thank myhusbandandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2012

We were happy to have been "accidentally switched" by our travel agent to this hotel while we were in town for business. The room was immaculate, quiet and had a walk in closet. The staff was pleasant and went above and beyond to make sure our stay was safe and pleasant. They even extended normal breakfast (yum) hours due to many from our group needing to get the shuttle at 0600. Parking was convenient right next to the building. It is within a mile of a large shopping center which was a 5 minute drive with lots of shops and restaurants. The fact that it was at a highway exit for one of the main highways in town was a plus. They also have hearing friendly rooms with built in flashers.

Room Tip: This is the quieter hotel.
  • Stayed: October 2012, traveled on business
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Thank ablackram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McCamey, General Manager at SpringHill Suites Fresno, responded to this reviewResponded October 16, 2012

I was happy to hear you were switched to the SpringHill Suites and enjoyed your stay. I appreciate you taking the time to review the hotel and am pleased that you were able to enjoy the hotel and the city. I hope if you return to Fresno we will have the pleasure of serving you again!

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Reviewed September 22, 2012

I was here just stopping through on a drive, but saw a lot of business travelers and I can see why. The hotel is just off the freeway but far enough to avoid any noise. Its close to a business park and basically shares a parking lot with a Hilton(?) property. Besides a Chili's across the street, there's nothing else very close by.

We had a boat and asked if we could park it in the lot. The front desk was very accommodating and said no problem as long as we parked as far back in the lot as possible. We were a bit nervous about security but the lot was well lit and nothing happened all night. Good to know for our next trip!

The hotel itself was clean, safe, friendly...everything you expect from a Marriott property. Breakfast in the AM was fine as well. The pool and exercise room are nothing to brag about but they are there and available should you want to cool off or get in a quick jog on the treadmill.

I would go back, no doubt. But its mainly a business travelers hotel and a step up for those traveling who want a cleaner safer experience over a motel.

Room Tip: Chili's is across the street and has a decent bar if you want to get out, grab a drink, and watch the game...
  • Stayed: September 2012, traveled with friends
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Thank MurphOC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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