After some problems, the front desk staff were able to 'make good', which was very much appreciated. Most hotels are only sympathetic and do nothing when an issue occurs besides saying that they are sorry.
The first room we were given was already occupied: EEK! The gentleman said he was still waiting to be given a room with two beds. The second room had a bad air conditioner that we discovered after an hour of 79 degree temperature.
Maintenance quickly replaced the thermostat, but there was no improvement after another hour of watching fuzzy TV. (I didn't complain about the TV since I thought it was the usual cable gremlins, but discovered the next room was fine).
The front desk called maintenance, but after 15 minutes they were not available. At this point they offered to move us to a suite and comped breakfast. I was hot in many ways and this offer was much appreciated.
The suite was 80 degrees as well. I guess the policy is not to have rooms in 'ready' condition for guest but to save electricity. At least after 45 minutes the A/C took affect.
All through the hotel the wi-fi was practically unusable. It took 3+ minutes to fill most screens and you can forget watching any cat video's. Just catching up on e-mail took over a half an hour. Trying to find a good place to eat in the area on tripadvisor was frustrating.
To the good, the three rooms were all clean and comfortable. They had more space than usual and had sinks both in the bathroom and dressing area, which is very much appreciated by my wife.
The decor is dated, but not worn. I agree with another reviewer describing it as stepping into and episode from 'Mad Men'. Not a bad thing, but not the 'W'.
The refrigerators, noise from other rooms, outside noise and the airport roar was minimal.
The towels were very thick and fluffy.
This hotel appears to be the closest to the airport, so that is convenient and I heard there was a shuttle available.
Since there are no neighboring places to eat you’ll either have to drive or visit the hotels restaurant. It has a small breakfast menu and a higher end lunch and dinner menu. We had an excellent breakfast there. Our omelets had very fresh ingredients and the service was very fast and friendly.
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- Also Known As:
- Piccadilly Inn Airport Hotel Fresno
- Piccadilly Hotel Fresno
- Piccadilly Hotel Airport