When I made my reservation by telephone I knew I was arriving after 7:30 PM on a Sunday night. I specifically asked how late the restaurant remained open and was told 9:00 PM. I also asked about pick up at the Fresno Airport and was told that service was available. When I arrived at the Fresno Airport I called the hotel for a pick up. I waited over 20 minutes (the hotel is 3 minutes away) and the driver said he was the only one on duty. I asked him about dining and he told me that the restaurant was not open on Sunday night and he knew of no nearby places to eat. When I checked in the lady at the desk was very nice and told me that I might get a "snack" in the bar and she would call the bartender and tell him I was coming. The snack consisted of corn chips and cheese nachos. The night before checkout I tried to use their public computer to get my boarding passes in advance and the computer was slower than my old "dial up" internet connections. After over 15 minutes nothing was accomplished. Otherwise, the room was comfortable and the food in the restaurant was good (when open). But, I could not recommend the hotel to travelers expecting a higher level of service and customer care.
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- Also Known As:
- Piccadilly Inn Airport Hotel Fresno
- Piccadilly Hotel Fresno
- Piccadilly Hotel Airport