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“Friendly Staff” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Fresno North

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Country Inn & Suites By Carlson, Fresno North
Ranked #16 of 65 Hotels in Fresno
San Jose, California
1 review
“Friendly Staff”
4 of 5 stars Reviewed June 29, 2013

Stayed here for a week and each morning I left the room, one of the house cleaning staff, Mireya, told me good morning and asked if I needed anything. Once I locked myself out and she let me back in. I was going through a really stressful time and seeing her always put a smile on my face.

Quede aqui para una semana y cada manana cuando quite el cuarto, una de las trabajadoras, Mireya, me dije, "Buenas Dias" y pregunte si necesitaba algo. Una vez, olvide mi llave y ella me ayudo. Estaba pasando un tiempo muy estresante y hablando con ella siempre me hizo mejor y ponia una sonrisa en mi cara.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Anna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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483 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Francisco
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 28, 2013

This is our first stay at this hotel. It was a great stay! Our basketball team stayed there for an annual basketball tournament. The kids loved the fresh baked cookies! The staff was fantastic! They were friendly, helpful, and so kind! Jessica at the front desk was extremely helpful and kind.

Room Tip: Opt for the suite.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Frances C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Missouri
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 21, 2013

This was our first time staying at a Country Inn & Suites, and I was very impressed! The price was great, the room was clean and very large, the staff was friendly, the breakfast was phenomenal, and the pool was a nice extra.

We were greeted immediately upon entering, and were promptly waited on. We were offered cookies (which we gladly took - they were delicious, by the way) and encouraged to check out the book shelf (take a book with you and return it to the next Country Inn you stay at). The girls at the desk printed out directions for us and recommended several places to eat at. We went swimming later on, which brings my only complaint: the floor around the pool was quite dirty. It was as though someone had stomped around with muddy boots on... The pool itself was one of the cleanest we've seen.

And breakfast - AMAZING! It was delicious! There were the basics of hotel breakfasts - cereal, yogurt, fruits, bagels, etc. - and also potato chunks, sausage links, and the most amazing omelets I've ever had. We may have over-stuffed ourselves. ;) The morning hikes in Sequoia National Park was a bit rough with such full bellies!

Pros: large and clean rooms, nice bathrooms, hot breakfast, wifi, clean pool, friendly and helpful staff

Cons: dirty floor around pool, highway traffic noises at night

Overall: great! Would definitely stay here again, and will certainly be on the lookout for other Country Inn & Suites!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank WanderingAdventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick S, General Manager at Country Inn & Suites By Carlson, Fresno North, responded to this review, June 24, 2013
Dear Bre L,

Thank you for a full 5 Star review on Tripadvisor. We are thrilled to see that you enjoyed your time at the hotel and helping us in letting our on-line friends know about our commitment to serve our guests.

We should be undergoing renovations starting September this year and our goal is to give this hotel a whole new look. We believe our products and services should be top of the line so our customers can have the best time while staying with us.

On behalf of our entire staff at Country Inns & Suites - Fresno, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prairie du Sac, Wisconsin
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 21, 2013

We had a great stay at this hotel. The facility was great, but what stood out were the three staff members we interfaced with. Amber, at the front desk greeted us warmly and offered great help with restaurant choices in the area. I requested additional pillows, and she provided them with a smile. During another stop at the front desk my wife commented to her that she seems to really like her job. She said she "loves it" and looks forward to coming to work every day. The breakfast attendant Gilma, handled the entire breakfast area by herself and kept the food stocked and the dirty dishes removed immediately, making it a very nice experience. My wife stopped by the front desk later just to express how pleased we were with the accommodations and the personal interest we received from the staff. Jessica M was on duty and she was sincerely pleased to hear how happy we were. It was obvious that they all care about their guests. We would definitely stay there again if we're ever back in the Fresno area.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JeffParker77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick S, General Manager at Country Inn & Suites By Carlson, Fresno North, responded to this review, June 24, 2013
Dear JeffParker77,

Thank you for the full 5 Star review on Tripadvisor. Amber, Gilma, and Jessica are very happy to see your review and I'm sure it gives them more energy to serve our guests with top hospitality.

On behalf of our entire staff at Country Inns & Suites - Fresno, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee
Level Contributor
46 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 20, 2013

The hotel is in a perfect location if you have to catch a flight the next morning. It only took us 15 minutes to get to the airport with no expressway driving. The room was large and clean and the beds were very comfortable. The air conditioning worked great and felt great since the temperature in Fresno was over 100 degrees. The free breakfast included eggs, sausage and bacon along with the usual cereal, fruit, pastries, yogurt, etc. A very good value. We would definitely stay here again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank terrio3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick S, General Manager at Country Inn & Suites By Carlson, Fresno North, responded to this review, June 24, 2013
Dear Bre L,

Thank you for a full 5 Star review on Tripadvisor. We are thrilled to see that you enjoyed your time at the hotel.

We should be undergoing renovations starting September this year and our goal is to give this hotel a whole new look. I'm sure you will find it top of the line in your future stays.

On behalf of our entire staff at Country Inns & Suites - Fresno, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, South Korea
1 review
5 of 5 stars Reviewed June 18, 2013

I am travelling with my family and they've been complaining about the motels, and first time they are happy about the motel.The staff are kind and the room is clean. Most motels provide free Wifi access, but the reception has been poor. But not this one. The breakfast was almost like IHOP - fruits, sausage, omelet, waffles, toast bread, doughnuts, cereal, yogurt, juices, milk, coffee, ... - ah, they didn't have hash brown. I hope to revisit the motel some day.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Gwangsoo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick S, General Manager at Country Inn & Suites By Carlson, Fresno North, responded to this review, June 24, 2013
Dear Gwangsoo R,

Thank you for a full 5 Star review on Tripadvisor. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Country Inns & Suites - Fresno, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SLC
1 review
5 of 5 stars Reviewed June 10, 2013

We really enjoyed our stay at this location. The staff was friendly and very good to work with. The rooms were clean and comfortble and the breakfast was great. We had a little unexpected problem in our trip tht was not the fault of the Country Inn but they were willing to work with us which helped out our family a lot. I will definately look to stay at this location again in the future and will tell family and friends to do the same. This was the best hotel experience I've had in a long time.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick S, General Manager at Country Inn & Suites By Carlson, Fresno North, responded to this review, June 24, 2013
Dear Matt C,

Thank you for a full 5 Star review on Tripadvisor. We are thrilled to see that you enjoyed your time at the hotel and helping us in letting our on-line friends know about our commitment to serve our guests.


On behalf of our entire staff at Country Inns & Suites - Fresno, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Fresno North

Property: Country Inn & Suites By Carlson, Fresno North
Address: 6065 N Thesta St, Fresno, CA 93710-5287
Phone Number:
Location: United States > California > Fresno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Fresno
#10 Business Hotel in Fresno
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Fresno North 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Three story Motor Inn, popular guest room amenities, continental breakfast; located off Highway 41 at Bullard, Northeast Fresno. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson, Fresno-North Hotel Fresno
Country Inn And Suites By Carlson, Fresno-North
Fresno Country Inn

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