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“GREAT CUSTOMER SERVICE” 5 of 5 stars
Review of Country Inn & Suites By Carlson, Fresno North

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Country Inn & Suites By Carlson, Fresno North
Ranked #16 of 65 Hotels in Fresno
Fortuna, California
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“GREAT CUSTOMER SERVICE”
5 of 5 stars Reviewed June 6, 2013

Our family lives in Clovis and we stayed at places in Clovis but found this Hotel to be the best. Just 6 miles from our family and very nice. Love the shade trees in parking lot, rooms large and very clean. Breakfast was a big variety and very good. We keep coming back to this hotel the price is right, and staff so helpful. One time, after a family wedding the receptionist let us come back and change our clothes into some clothes for traveling home even though we were checked out. Love the indoor swimming pool and nice shady patio to sit in for visiting. Enjoyed the cookies in the afternoon with tea. :) Did I mention, very comfortable beds!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank berrycreekgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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477 reviews from our community

Traveler rating
    220
    146
    53
    36
    22
See reviews for
186
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Los Angeles, California
1 review
5 of 5 stars Reviewed June 4, 2013

Stayed at this hotel for one night. Very pleasant and comfortable. Clean and welcoming. They have a great breakfast in the morning and a nice indoor pool. Great customer service! Front desk agent named Jessica was so friendly and accommodating. Went out of her way to make our stay a good one.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars
      Service
Helpful?
Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresno, California, United States
1 review
5 of 5 stars Reviewed June 3, 2013

I used the Country Inn and Suites by Carlson for a bachelorette party and received AMAZING customer service from the front desk attendant named Jessica. She went above and beyond to make my party feel welcome. In the last hour of her shift she helped us clean up the meeting room (which we rented), which was totally not something she had to do but she did it anyway. If a hotel's mission is to provide a "home away from home" experience, then Country Inn & Suites provided this through Jessica.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Rahel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pleasanton
1 review
5 of 5 stars Reviewed June 3, 2013

This hotel was very accommodating and helpful. Jessica went above and beyond to make sure we got everything we needed! She was amazing!! The rest of the staff was helpful as well. The rooms were very clean and the indoor pool was nice.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Frewoini K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Layton, Utah
Level Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 26, 2013

I was very impressed with this hotel. While not a luxury suite it was very clean & quite, and I got a good nights sleep, which is what I pay for. I did not get a chance to use the pool, hot tub, or exercise room, but they looked nice. The hot breakfast was average, and worked well for just one night. I thought the value was good for this area and property. It appears to be in a business park so that may be why it was so quite. The staff at the front desk were very friendly and Helpful. I would definitely stay here again if in this area.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Alan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Yarmouth, Massachusetts
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 21, 2013

We stayed here one night on our recent road trip in California. The front desk staff were friendly and helpful. The room was very nice and clean, had nice bedding and towels. The continental breakfast was more than adequate, more than enough seating and good coffee, too! Overall, a very pleasant stay at a very reasonable price!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Christine N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 21, 2013

Generally pleasant stay just like most Carlson places. The staff here was very friendly, but looks like room housekeeping needs tweaking a little. Biggest complaint was condition of bathroom. Black mold starting to infiltrate areas near floor and in shower, gobs of dirt not cleaned out of corners, and the floor grout is suppose to be bright white but it is black, and the housekeeping staff is using some type of sticky cleaner on the bathroom floors, causing feet and shoes to stick to floor leaving black marks.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank IraNan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Fresno North

Property: Country Inn & Suites By Carlson, Fresno North
Address: 6065 N Thesta St, Fresno, CA 93710-5287
Phone Number:
Location: United States > California > Fresno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Fresno
#10 Business Hotel in Fresno
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Fresno North 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Three story Motor Inn, popular guest room amenities, continental breakfast; located off Highway 41 at Bullard, Northeast Fresno. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson, Fresno-North Hotel Fresno
Country Inn And Suites By Carlson, Fresno-North
Fresno Country Inn

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