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“Came for the Internet, stayed for the breakfast” 4 of 5 bubbles
Review of Country Inn & Suites By Carlson, Fresno North

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Country Inn & Suites By Carlson, Fresno North
Ranked #15 of 64 Hotels in Fresno
San Jose, CA
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Came for the Internet, stayed for the breakfast”
4 of 5 bubbles Reviewed July 9, 2012

Internet worked in all locations of the hotel we tried. Breakfast was fine and well stocked
until about 9:00am. Roomy enough and clean.

Inside pool was smaller than normal, other Carlson locations better for pool.

Stayed July 2012, traveled with family
Helpful?
Thank fatjohnbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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532 reviews from our community

Traveler rating
    251
    159
    58
    39
    25
See reviews for
204
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Chandler, Arizona
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed July 6, 2012

My car parked in front of the building, several steps from the lobby gate was broken into at night. Also I get to know it happened very frequently here from both the front desk and local police.The police won't show up for the report, they set a particular dispatch number and the victim needs to call to report. When I desperately talked to the front desk about my stolen items in the morning, the front desk threw me the special number immediately(see what's implied?). The hotel management is so used to the poor security and customer complaint, and they did literally nothing to protect. No security cameras, no patrols, and even not apologies.

Stay away unless you don't care about your car and properties.

  • Stayed July 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank Sunny60795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona, United States
1 review
4 of 5 bubbles Reviewed June 29, 2012

On our second night of a planned three night stay, we experienced two separate problems, one of which was the ac unit that started making a racket at 3 am, the other related to the television being tuned to Spanish programming when we returned from being gone for 10 hours (neither of us can speak Spanish!) We attempted to deal with the issue the next AM, and were given another room, but had to leave before the manager arrived. Upon our return that evening, Bryanna Borbolla, a sales manager, dealt with our concerns In a quick and professional manner. We even decided to stay another night! The rooms are clean, the staff is friendly, and the free breakfast is a really nice touch.

  • Stayed June 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joni V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, CA
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed June 28, 2012

I had a bad experience with the front desk staff who kept me waiting for five minutes while she was having an argument with another employee on the phone. After I told her to call the person back and help me and the other customer she was incredibly rude. When I let the hotel manager know about this and specific issues with the room I got a form letter back with absolutely nothing addressing my specific issues. I've stayed her about a dozen times, but this lack of interest in service now has me looking for a new Fresno location for my 4-6 trips per year.

Room Tip: rooms on the east side are much quieter. West side is near freeway.
See more room tips
  • Stayed June 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Lkeade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Racine, Wisconsin
Level Contributor
92 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed June 21, 2012

We are faithful patrons of Country Inn and Suites, but if this was our first experience with this chain, we would never return. Trying to book a rewards stay was like a three ring circus. Sparing you the details, imagine booking and making changes, while the computers at the local hotel and the national rewards customer service line are not networked. After no less than eight phone calls, upon arrival we were still under-booked, however, the hotel staff cheerfully tried to accommodate us and the front desk clerks were all very pleasant. When we entered our room, the toilet tank lid was on the bathroom counter.Yuk. Assuming it was broken, we asked for a new room. Complications occurred and two rooms later, we settled in. In this final room, the towel bar fell out of the wall and the toilet would run.This was an older style Country Inn and Suites that needs a lot of updating.
On a positive note,to their credit, the breakfast was very nice. It was fresh and plentiful. they did have a laundry room which was convenient for us. it was an older style Country Inn and Suites that needs a lot of updating.

  • Stayed June 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LocaLola24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresno, California
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed June 18, 2012

There is PLENTY of other accomodations in Fresno, stay or go to the North side of town, it is just not worth the few dollars you save. The indoor pool is a bacteria breeding ground, and your bathing suit will turn blue form the loads of chlorine in there. This is supposed to be a "non-smoking" hotel....the WHOLE place smells of funk and cigarettes. PLEASE STAY SOMEWHERE ELSE!!!!!!! We got so sick from the smell of the hotel that we ended up leaving and staying somewhere else.

Room Tip: Stay somewhere else.
See more room tips
  • Stayed June 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Veronica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, Georgia
Level Contributor
74 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed June 13, 2012

This is a great place to stay. Extensive breakfast included. Free Wifi.

Room Tip: There are a few family rooms that accommodate six (2 on a pull-out sofabed)
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DGAT1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Fresno North

Property: Country Inn & Suites By Carlson, Fresno North
Address: 6065 North Thesta Street, Fresno, CA 93710
Phone Number:
Location: United States > California > Fresno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Fresno
#10 Business Hotel in Fresno
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Fresno North 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Three story Motor Inn, popular guest room amenities, continental breakfast; located off Highway 41 at Bullard, Northeast Fresno. ... more   less 
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Also Known As:
Country Inn And Suites By Carlson, Fresno-North
Country Inn & Suites By Carlson, Fresno-North Hotel Fresno
Fresno Country Inn

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