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“An excellent hotel in Fresno, CA” 5 of 5 stars
Review of BEST WESTERN PLUS Fresno Inn

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BEST WESTERN PLUS Fresno Inn
Ranked #4 of 65 Hotels in Fresno
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“An excellent hotel in Fresno, CA”
5 of 5 stars Reviewed July 30, 2014

We enjoyed staying in this hotel very much. Very friendly staff and good clean room. Nice breakfast in the morning and again very good customer service. I would definitely stay in this hotel and recommend it to my friends.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank mghafori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review, September 10, 2014
Thank you for your kind words. We appreciate your feedback and Tripadvisor review. We hope to serve you again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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422 reviews from our community

Traveler rating
    215
    155
    32
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    8
See reviews for
129
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 21, 2014 via mobile

I will never stay here again. Room/mini fridge smelled horrible. Kids were running upstairs making a loud banging noise (for 3 hours!) so it was impossible to sleep and the managers barely did anything after we told them 3 times that the kids are STILL running!!

  • Stayed July 2014
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Calli H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review, September 10, 2014
Calli I am sorry to hear about your experience at our property. I'm even more sorry to learn about this sometime after the fact. Being such a busy small property I know that quick turnover on our rooms along with heavy youth group traffic has it's challenges during the busy seasons. I'm hoping you can accept my apology and hope you would reconsider your choice of hotel and stay with us again. Please contact me upon your next Fresno visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fresno, California
1 review
5 of 5 stars Reviewed July 21, 2014

Summer Vacation, traveled from Ashland Or. en route to Anaheim. We booked one night stay at the Best Western Plus Fresno Inn. Mike Morgan was more than helpful when I called, he was able to help me with Directions to the Hotel. He was very helpful and professional when we checked in. He offered several suggestions for dinner locations, as well as some other questions that we had and even made change for us for the on site washer and dryer.

Rooms are clean and comfortable. the location and lay out is very convenient.

Thank you Mike for all of your assistance. We will be back!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank Jeff A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review, September 10, 2014
Hello Jeff. We're happy to hear about your great stay with us. Thank you for contributing to our Tripadvisor reviews and thanks for the extended kudos to our desk agent!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Desert, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 16, 2014

We stayed her on the way to Yosemite after going through Sequoia National Park. When we arrived, Randy greeted us in a professional and friendly manner. We asked for a good place for dinner and he suggested The Elbow Room, which offers a free driver service that will pick you up and bring you back to the hotel after dinner.
The room was very nicely appointed, clean and quite. Breakfast was okay. Great value for the money, (less than $100.00 for the night!)

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank fabioc795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review, September 10, 2014
Thank you for posting such a nice review about our property. I'm sorry my reply has found you a bit later than your departure. I'm happy to hear that my desk agent was able to help coordinate your dinner arrangements. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, United States
1 review
5 of 5 stars Reviewed July 15, 2014

Always the best overnight experience's at this Best Western from Check in to Check out and all the great service and accommodations in between. I will be back soon. The breakfast is fresh. The linens and bedding always clean. The rooms are always clean. The out side of the complex is always well maintained. I never have to worry about having a bad experience here at the Best Western Plus in Fresno CA. Thank you!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review, September 10, 2014
A Great Review from a Great Guest! Thank you for your business. We're happy to hear that your experiences with Best Western have been consistent!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
royal oaks
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 11, 2014

Was on vacation and it was getting late in the day, of a long day. Was close to Fresno, and thought to myself, family is hot and tiered need a clean, cool, room with tv and a nice bed. I knew right were to go Best Western plus fresno. Told navigation to get us there, walked in asked do you have any rooms. Yes we do, I said I would like one please. Front desk guy was on point. Ez pezie in less the 10 min we were in our cleanroom setting the air conditioner to freezing. t

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
Thank mish g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review, July 15, 2014
Hello Mish. I'm happy to learn that we were able to accommodate you and your family on such short notice. It makes me even happier to know that the stay was as inviting and exceptional as your first one last year (I remember you posted a review about us last October). Your contribution to our properties popularity on TripAdvisor is greatly appreciated!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethlehem, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed July 5, 2014

Our first hotel in California and it was excellent. The gentleman that checked us in was very helpful and took care of us very quickly which was important to us because we were a late check -in. Very close to Yosemite National Park and Sequoia National Park. Our first destinations.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Susan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review, July 15, 2014
Hello Susan. Thank you for your recent TripAdvisor review. We are one of the most popular jump-off locations to the National Parks (Yosemite, Sequoia, and Kings Canyon). I'm glad that even in the late hours my staff is efficient and accommodating. We look forward to seeing you again upon your next trip!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Fresno Inn

Property: BEST WESTERN PLUS Fresno Inn
Address: 480 E Shaw Ave, Fresno, CA 93710-7602
Phone Number:
Location: United States > California > Fresno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Fresno
#4 Business Hotel in Fresno
#4 Best Value Hotel in Fresno
#6 Family Hotel in Fresno
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Fresno Inn 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Recently renovated Best Western Hotel! This Fresno hotel offers exceptional accommodations for all forms of travel. Centrally located in the heart of Fresno 1 block east of HWY 41. Hotel is 100% non-smoking, all inner-corridor, and walking distance from shopping/ dining. Amenities include Outdoor Pool/ Spa, Fitness Room, Business Center, and Complimentary Breakfast every morning. When staying at the Best Western Fresno Inn you will be more than pleased with our service and accommodations! ... more   less 
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Also Known As:
Best Western Plus Fresno Hotel Fresno
Quality Inn Fresno
Fresno Quality Inn
Quality Inn Hotel Fresno

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