We stay at Park Inns often while working in Europe and they're always fine. And we've stayed at this hotel when it was a different chain and it was acceptable. But now that Radisson has purchased the property, it seems to have gone down hill.
There was no hair dryer in the room; had to call the front desk for one. There was a tray with coffee and tea and mugs but no coffee maker. Huh?
The shower has quite low water pressure. Shower head is positioned so low on the wall that if you're over 5' tall then you'll need to bend at the knees to get under the stream. Neither comfortable nor safe.
Rooms (especially bathrooms) need a major renovation.
Also, there were 4 pillows in the room, all feather--not great if you're allergic to feathers. Most hotels we go to have both options in the room. Called the front desk again and they said they send some right over. An hour later they rang my room and said they had none, but someone was out buying them and that I'd have them in 20 minutes. An hour later, still no pillows but I had to leave for a work function. When I returned around midnight, there were no pillows in the room. I called the front desk again and they said that the owner had purchased some but he didn't know where they were. I asked if they'd given the non-feather pillows that I'd requested to another room and he said yes. WTH? Staff is very nice but obviously incompetent in this regard.
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- Also Known As:
- Four Points By Sheraton Fresno Hotel Fresno
- 4 Points By Sheraton Fresno
- Sheraton Fresno
- Four Points Fresno
- Fresno Sheraton
- Fresno Four Points