We stayed at your Inn a year ago and was comfortable with the service and the room. We just left your Inn June 2nd 2013 and was quite disappointed in the change of customer service and in our room we killed one cockroach and came home with one in our suitcase!!!
We have not been to a hotel or inn that has had bugs in 30 years!!! The commode would run constantly after flushing. The customer service greeting when we arrived was so not helpful or courteous when we asked if we could check in early if our room was ready!!
You have a bartender who does not know how to make cocktails at your bar. Two women order some kind of Martini and they returned them because they did not taste the way they should. The bartender said he googled the recipe and made it exactly as it said!! I was sitting at the bar when this conversation happened. Also, you have a bar for your customers and patrons but do not carry champagne??? what if we were a couple celebrating our anniversary?? no such luck because you do not sell enough to have on the premises! Very disappointing indeed and you lost money at the bar.
We come to Clovis every year for the Track & Field Championships and will not be returning again.
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- Also Known As:
- Piccadilly Inn Shaw Hotel Fresno
- Piccadilly Hotel Fresno
- Piccadilly Hotel Shaw
- Piccadilly Shaw Fresno
- Piccadilly Inn Shaw Fresno