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“Super friendly & helpful staff ”

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Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41
Ranked #12 of 64 Hotels in Fresno
Certificate of Excellence
Reviewed June 13, 2014 via mobile

I stay at this location frequently when I am in Fresno on business trips and this is my GoTo location. The staff is very friendly and the rooms are spacious & clean. I have nothing but good things to say about this Holiday Inn Express. I highly recommend to anybody that is traveling through Fresno and would like to stay at a clean & modern hotel.

Stayed: June 2014, traveled on business
2  Thank Unlimitedlimits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marksoares, Front Office Manager at Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41, responded to this reviewResponded June 16, 2014

Wow! Thank you so much for the amazing comment about our hotel. We are so happy to hear that we are your 1st choice. We love to have returning guests and treat them like family. It's a pleasure to have a guest like yourself to provide service to and make you feel like a welcomed friend. We are very excited for your return. Thank you and have a great day!

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165 - 171 of 292 reviews

Reviewed June 12, 2014 via mobile

My room was spacious with plenty of work space, and room for gear.

Service upon check-in was outstanding; Jessa (sp?) really took the time to accommodate my room needs.

On check-out though...it would've been nicer if Cosette (sp?) thought whatever was on her phone was a little less important. A minor irritant, but really?

Otherwise, FWY access is easy albeit noisy. REI is a hop skip away.

Stayed: June 2014, traveled on business
2  Thank Ifurita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marksoares, General Manager at Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41, responded to this reviewResponded June 13, 2014

Thank you so much for the feedback. We are very happy to hear that you enjoyed your room and that you had a good stay. We apologize for the front desk clerk that seemed more interested in personal devices than you. We train our staff to be open and engaging and being on a cell phone is not being engaging and we apologize for that. We hope to see you again very soon!

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Reviewed April 29, 2014

This place was definitely worth staying at. The customer service is second to none, the staff are so helpful and obliging. We stayed in a room at the back side of the freeway so no noise. We woke up to a lovely day the next day after having a great sleep. The rooms are very clean and modern with all you need.
It is also close to the big shopping centres and everything you need when travelling

Room Tip: Choose a room at the side of the hotel away from the freeway
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  • Stayed: April 2014, traveled as a couple
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2  Thank glassyartist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marksoares, General Manager at Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41, responded to this reviewResponded May 7, 2014

I want to Thank you for allowing myself and my staff to be of service to you. It is a pleasure and we are humbled at your response to the service we work hard to deliver to yourself as well as all of our guests, daily. We hope that we have another opportunity to be of service to you in the near future.

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Reviewed April 27, 2014

The hotel is really modern, with nice rooms and bed, good entertainment TV, very well cleaned.
On the other hand, it is located back to the highway, so the noise is terrible for those people that need silence to sleep. Fair price, adequate to the general expectations.

Stayed: April 2014, traveled as a couple
3  Thank Rubens A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marksoares, General Manager at Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41, responded to this reviewResponded May 7, 2014

We really enjoyed having you as our guest in April. I want to Thank you so much for your positive comment regarding the property and the service staff. We work very hard on all things that reflect on the service and expectations of our guests. We are very sorry for the location of the property and we are near a freeway and we have built the building to withstand the noise from the Freeway, and we work hard to address any possible guest sensitivity to this before they are checked in. Please let us know on check in if you have any issues and we would be glad to review the room with you to make sure this highway noise issue is going to be a problem. We do have rooms facing away from the freeway and we would be glad to move you to this quieter side. We are here to serve you anytime, and we Thank you once again for your comment.

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Reviewed April 24, 2014

The hotel staff is always wonderful and helpful! A real pleasure to work with. The landscaping is beautiful, and all of the air conditioning and heating systems work great. My only complaint about this hotel is that the cleaning staff is lacking. We stay at this hotel frequently for work, and I always find the bathrooms are not clean upon check in. This last trip, there was urine on the toilet seat.

  • Stayed: April 2014, traveled on business
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2  Thank A P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marksoares, Front Office Manager at Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41, responded to this reviewResponded April 28, 2014

Thank you for the wonderful feedback. We apologize that the housekeepers didn't clean the room properly. I will inform the supervisor to make adjustments to make sure they are cleaner quality. We are also so thankful for your feedback regarding the Front Desk staff. The front desk prides itself it giving true and genuine service. We hope that you return to our hotel again very soon!

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Reviewed April 19, 2014

We stayed here during a stop over between vegas and San Fran. We didn't book in advance as we were doing the national parks and didn't know how far we'd make it?! We arrived at the hotel as a party of 5 and were swiftly given two spotless rooms and informed breakfast was included which worked out at even better value. Jessica M couldn't have been more helpful throughout our stay helping us find somewhere for dinner, making reservations and genuinely taking an interest. It's important to note that even though it's near the highway please don't let that put you off. We were at the highway side of the hotel and it made no difference we all still got a great nights sleep. The only drawback was that we didn't get to stay longer than one night.

  • Stayed: April 2014, traveled with family
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2  Thank Joanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marksoares, Front Office Manager at Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41, responded to this reviewResponded April 28, 2014

Wow! Thank you so much for the incredible comments. We are so happy you and your family enjoyed your stay. Jessica M. will be so pleased to hear about the wonderful things you said about her. We hope you enjoyed your overall trip and we hope you all come back to see us again very soon! Thank you!

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Reviewed March 11, 2014

We have stayed in two different Holiday Inn Express locations in the Fresno area...the Clovis one and the River Park one. I enjoyed the River Park one best! Everyone was very nice...the room was great with really comfortable beds. Breakfast is fine and the staff keep the area very clean. We will definitely be back!

Room Tip: The two queen bed suites are only about $20 more than a regular room! So go for it...as it comes wit...
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  • Stayed: March 2014, traveled with family
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3  Thank Mary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marksoares, Front Office Manager at Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41, responded to this reviewResponded March 27, 2014

Wow! Thank you for the very nice comments about your stay! We here at the hotel are happy we were able to provide you great service during your stay! We enjoyed having you as a guest and we hope you return to us soon!

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Additional Information about Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41

Address: 7115 N Howard St, Fresno, CA 93720-2980
Phone Number:
Location: United States > California > Fresno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Fresno
#7 Family Hotel in Fresno
Price Range: $107 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Fresno-River Park is conveniently located near the River Park shopping center. Just around the corner from restaurants such as the PF Chang's, Ruth's Chris, Famous Dave's, Slate's and more. We are minutes away from the Big Fresno Fair, SaveMart Center, the Grizzly Stadium, Fresno State University, Old Town Clovis and downtown Fresno. Easy on and off highway access. Hotel features include free high-speed Internet access, print on demand, free hot breakfast, a business & fitness center, guest laundry facility, and pay-per-view. Our prime location in Fresno will put you near famous attractions like Yosemite National Park, Sequoia National Park, Millerton and Bass Lake and casinos. Close to our Holiday Inn Express - Fresno, is also Children's Hospital, Kaiser Permanente, St. Agnes, Wells Fargo Corporate, and more. Visit Fresno, CA and Stay Smart at the Holiday Inn Express Riverpark hotel. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Fresno (River Park) Hwy 41
Holiday Inn Express Fresno
Holiday Inn Fresno
Fresno Holiday Inn

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