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“Impeccable Service”

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Hampton Inn & Suites Fresno-Northwest
Ranked #8 of 64 Hotels in Fresno
Certificate of Excellence
INGLEWOOD, CA
Level 2 Contributor
5 reviews
3 hotel reviews
“Impeccable Service”
Reviewed October 28, 2013

I hosted a group of 42 ladies from Los Angeles that attended a conference in Fresno. Even though it was only a overnight stay, the service our group received from the staff was impeccable. The Sales Mgr, Hardeep & front desk clerk Judith went beyond the call of duty to make sure our stay was comfortable. The rooms were spacious, clean, & comfortable. The free "continental breakfast" wasn't continental, it was a full breakfast with sausage, waffles, potatoes, eggs, cereals, oatmeal, juices, fruit, muffins, yogart, & the list goes on & on! Beds were comfortable, & they're located right next door to a excellent restaurant called Yukon Jacks. I highly, highly recommend this hotel & will tell everyone about the fantastic service my group received even before we arrived.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank BARBARA H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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286 reviews from our community

Traveler rating
    144
    93
    37
    5
    7
See reviews for
88
35
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Trabuco Canyon, United States
1 review
Reviewed October 28, 2013

Always stay at Hampton Inns and suites. Always clean, safe, and comfortable. The rooms are quiet, and the complimentary breakfast is a perfect way to start the day. I always know when I stay at this hotel I will not have any problems; and if I have an issue they are always quick to resolve it beyond my expectations.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton

Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simi Valley, United States
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 26, 2013

Nice surprise in Fresno. Great location and nice place to stay. Staff is helpful and courteous. Rooms are nice size and comfortable. Beds were clean and mattresses were comfortable. Will stay here again.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 21, 2013

Stayed here for one night only for a High School Cross Country event nearby and was generally pleased with my stay.

I did plenty of research before I booked and knew to request the freeway side due to the trains being on the other side, and didn’t get woken up once. I’m sure part of this was due to the very comfy bed as well. One of the most comfortable hotel beds I have slept on!

Parking was plentiful even after returning to the hotel late at night. And as previously mentioned the Starbucks and Subway just across the parking lot were a big plus.

The hotel staff was also very friendly. But I'm curious as to why the manager’s reception is only Monday thru Wednesday?

I can only give a 4 rating though because I feel the breakfast is lacking in quality, and the overall value just isn’t there. I feel I paid a little too much for what I got in return.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento CA
Level 4 Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 21, 2013

This is a good hotel to crash for a night while on your way. Right off the freeway, appears to be a safe and quiet location. Rooms are clean and quiet, staff are friendly and helpful. Went out of their way to accommodate me. I experienced no problems here.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SQ1845
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level 5 Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 14, 2013

Great hotel for business travel. Located near freeway and not too far from a grocery store and restaurants. I have stayed here several times and not been disappointed. The firness center has a variety of equipment to help destress from the trip and a glass of wine at the end of the day is nice.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Littleton, United States
2 reviews
Reviewed October 5, 2013

No one would call them fancy but they do two things well: the beds are comfortable, and the coffee is surprisingly good... and available 24/7. No one can fault that. Also, I have a tendency to check in ridiculously late, like midnight late, and I've never been received poorly at the witching hour. Which says a great deal to me about their ability to choose reasonably decent night people :)

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Marc M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Fresno-Northwest

Property: Hampton Inn & Suites Fresno-Northwest
Address: 7194 W Kathryn Ave, Fresno, CA 93722-9305
Phone Number:
Location: United States > California > Fresno
Amenities:
Business Center with Internet Access
Hotel Style:
Ranked #8 of 64 Hotels in Fresno
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Fresno-Northwest 2.5*
Number of rooms: 94
Reservation Options:
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