My family and I stayed at this hotel for a few days while we were visiting our family for the holidays and I was not impressed! The General Manager (a lady) was very rude and seemed to be annoyed by every guest that came and asked a question. In one of our rooms, the tub drain wouldn't drain and we had to ask at least 3 different times for it to be looked at. When I told the Manager about it she didn't look at me and said "OK" and walked back into her office. The rooms were decent but not very clean and the hotel smelled really bad of a unknown odor. The breakfast is limited to the same thing every day and the host was rude and unwilling to answer our questions or even show a smile. Apparently she has worked there for 16 years. Time for a change? The owner (I assume) came in and started talking to the General Manager at the front desk about paychecks and she was complaining about her check in front of guests. This hotel needs a serious change and it needs to start from the top and work its way down! I will never stay at this hotel again.
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- Also Known As:
- Comfort Inn Silicon Valley East Hotel Fremont
- Holiday Inn Fremont
- Comfort Inn Fremont
- Fremont Holiday Inn