Have been staying here periodically for past 2 years. 1st, all the staff are great and do everything they can for you. 2nd, in last few months there was a manager change. The previous manager was super: there was no job he didnt pitch in for. in the morning when the breakfast rush was on, he bussed tables and brought out more food. If he saw there were 3 queued at front desk, he came out to speed it up. The new manager...not so much. Examples: went down to exercise room at 5 am...noticed someone tracked in mud on the lift floor. At 8 am when I went down for breakfast same mud smear. The disinfecting wipe container in exercise room was empty the entire stay and the one before that in June. It used to take no more than a few minutes to get down for breakfast. Now it seems 1 lift is reserved for housekeeping. On day 2 of stay it took 8 minutes (waiting for lift took 5) & lift stopped on every floor. So to most guests just here for 1 short stay probably still a 4 or 5. For someone like me: 3.5 & slowly descending...like the lifts.
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- Also Known As:
- Hyatt Place Fremont/Silicon Valley Hotel Fremont
- Hyatt Fremont Silicon Valley
- Fremont Hyatt