My family stayed at this hotel in August and I have to say I am very disappointed. My family had 3 rooms for a week. We were told our rooms were going to be next to each other, which didn't happen. We were missing a coffee machine, our bathroom mirror was full of black dots and scratches and our air conditioner barely worked. My parents room had a terrible bed. My sister's room didn't have a working tub. Yet, I bring this up to the manager and he acted like he couldn't do anything. The breakfast attendant is also in housekeeping. I watched her touch dirty laundry then walk in to the breakfast room and touch the food without washing her hands. I couldn't eat there the rest of the week. The topper of this whole experience was when my husband's new clothes were taken from our rooms. We asked for his belongings to be returned, no questions asked. We were told the manager would talk to us the next day. We talked to the manager, claimed he knew nothing about it, his staff doesn't steal and he wasn't at the propery for a week because of his mother's death. I saw him at the hotel every single day we were there. He lied!!! He refused to reimburse us for the missing clothes. He claims he would continue to look for the clothes. We've been home a month and have yet to get a phone call. So, our clothing was stolen, no reimbursement, the property was a complete disappointment, and the manager is a liar. Families beware. Do not waste your time or money.
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- Also Known As:
- Days Inn & Suites Fountain Valley/Huntington Beach Hotel Fountain Valley
- Days Inn And Suites Fountain Valley/Huntington Beach
- Ramada Fountain Valley
- Ramada Limited Fountain Valley
- Fountain Valley Ramada