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“Excellent hotel”

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Courtyard San Mateo Foster City
Ranked #1 of 5 Hotels in Foster City
Glasgow, United Kingdom
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Excellent hotel”
Reviewed September 18, 2013

This was my third stay at this location. Rooms are comfortable and nicely furnished. Various facilities for business travelers. Staff are extremely friendly and helpful . Good food available if not to your taste others available across the street in the strip mall.

Only disappointment is no airport shuttle bus even though the hotel has a van.

Room Tip: If you have disability problems let them know as easy access rooms are available
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  • Stayed September 2013, traveled solo
    • Value
    • Location
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Helpful?
Thank manwithsuitcase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakub Y, General Manager at Courtyard San Mateo Foster City, responded to this review, September 19, 2013
Dear manwithsuitcase:
First, I like to say that I really like your TripAdvisor name. From that I can gather that you travel quite frequently. We appreciate your comments and looking forward to see you in the future. We do advise our guests to either use taxi or Super Shuttle to have choices on determining the cost. Thank you again for your comments and have a wonderful autumn.

Best Regards,

Yakub Yakubi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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226 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
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English first
Sofia, Bulgaria
Level Contributor
99 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed September 18, 2013

From the outside it looks more like a motel - 3 storeys only, spread onto a huge area, parking spaces all over. And you know why they are there, when you try go get to and from San Francisco by public transport. Actually I think I will write more about this than about the hotel, which otherwise was okay - and even provided special boarding pass printers with specially optimized terminals for easy access to your flight details. Rooms are nice, TVs are big, bathrooms are comfortable...

So everything would be close to perfect if on Sundays you didn't need a cab to get to the nearest Caltrain station (about $13-14 in each direction), and on the other days a few minutes away from the hotel you can catch a bus to get you there... once each hour. The Caltrain schedule on weekends also provides only one train to San Francisco every hour, but at least it gets you from Hillsdale station to 4th Street in San Francisco in only about half an hour.

The proximity to the San Francisco airport is also a plus for this Courtyard hotel, but again - if you come there on Sunday, you end up using the expensive taxis - or the scarce buses during the other days.

  • Stayed September 2013, traveled solo
    • Value
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Helpful?
Thank thomasbg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakub Y, General Manager at Courtyard San Mateo Foster City, responded to this review, September 19, 2013
Dear thomasbg:
Thank you for your comments on TripAdvisor. I completely agree with you that the entire Bay Area needs to improve on public transportation. This issue does come up with many of our guests that are out of state and would like to explore the city. At this time, I don't have a good answer but I will bring up your concern on my next Chamber meeting to see if they can voice our issues to the appropriate authorities.

Best Regards,

Yakub Yakubi
General Manager
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redsamp11
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 17, 2013

I stayed here on a business trip because this hotel was close to the offices I was going to. Rooms are huge and very clean. Staff was extremely nice and helpful. The hotel is next to a Starbucks and one or two other quick food places. However, if you want a variety of food choices, you will need to drive. Would definitely stay here again.

  • Stayed August 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank redsamp11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakub Y, General Manager at Courtyard San Mateo Foster City, responded to this review, September 19, 2013
Dear redsamp11:
Our entire team would like to thank you for your input on TripAdvisor. We are very happy to hear that we met and or exceeded your expectation during your stay. We are looking forward to serve you in the near future.

Best Regards,

Yakub Yakubi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed September 6, 2013

Just what I needed. Pleasant and courteous staff. Although, breakfast was not included as in the Courtyard Marriott in Roseville, CA, I would stay here in the Courtyard Marriott Foster City again. Great customer service and individual attention. The gym was just perfect, elliptical jogging machine and bicycle.

  • Stayed September 2013, traveled as a couple
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Helpful?
Thank EcreA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakub Y, General Manager at Courtyard San Mateo Foster City, responded to this review, September 19, 2013
Dear Ecre A:
Thank you for taking the time to write your comment. The hotel does offer certain packages with breakfast which are advertised thru the Marriott.com and 3rd party channels as well. I will pass on your great comments to our team and they will be very happy to hear regarding your experience.

Best Regards,

Yakub Yakubi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kenmore, Washington
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 15, 2013

I always like to get a Starbucks coffee in the morning on my road-trip. This hotel is next to Starbucks. So it is convenient for me and it is just off the highway. I got this hotel because I tried to find a hotel outside SF that is reasonable price. Nothing to remember. It has all the Marriott quality- clean and good looking.

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
Thank anne b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakub Y, General Manager at Courtyard San Mateo Foster City, responded to this review, August 22, 2013
Dear anne b:
Thank you very much for taking the time to post your comments on TripAdvisor. The hotel also makes Starbucks drinks 24/7, all of our team members are trained to make your favorite drink anytime of the day. Next time please try ours and let us know how we did.
We appreciate your input and looking forward to see you in the near future.
Enjoy the rest of the summer!

Best Regards,

Yakub Yakubi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Covina, California
2 reviews
Reviewed August 12, 2013

I recently stayed at this location with my boyfriend as we were visiting friends then doing a day trip to Sonoma. Decent location, easy to access from the freeway and close to fast food and sit down restaurants.

The Good: Rooms seemed clean and fresh. Was relatively quiet all weekend. Wi-fi was free.

The Bad: Water pressure was a little low for my tastes. Bed was very VERY soft and not very comfortable for sleeping. They didn't even have a hairdryer!

The Ugly: Housekeeping comes ungodly early in the morning. My boyfriend and I are both relatively sound sleepers, it was a little awkward waking up around 8:30 a.m. (having forgotten to put the Do Not Disturb sign out, we know, our bad) and having the housekeeper backing out of the room apologizing.

I'd probably stay here again, the price was good and the neighborhood seemed safe.

Room Tip: Our room was towards the far end of the hotel, away from the front desk. Seemed quiet back there an...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank dalluver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakub Y, General Manager at Courtyard San Mateo Foster City, responded to this review, August 15, 2013
Dear dalluver:
Thank you for taking the time to post your comments on TripAdvisor. Our engineering team is looking into the water pressure to ensure it is within the spec. The rooms do have hair dryers and they are located inside the closet. Our housekeeping team is going to inspect all the rooms to make sure they all carry one. Your feedback regarding our housekeepers entering the room early in the morning has been discussed with our team, unfortunately, due to tight schedule and turn-around of the room we really encourage our valued guests to put the "privacy" sing on the door so that way the housekeepers can attend on another room that is already checked out. Front desk will discuss the privacy sign with our guest at time of check in to avoid the issue that you encountered.
Once again, thank you for time and looking to see you in the near future.

Best Regards,

Yakub Yakubi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laguna Beach, California
Level Contributor
38 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 9, 2013

We have stayed at this Courtyard a couple of times now when visiting family in Foster City. It is close to residential neighborhoods, but also close to shopping areas with restaurants in Foster City as well as the Hillsdale Mall in San Mateo. The hotel is one level and on the small side, but the lobby area is very pleasant, updated, and they have an eating area and small bar. The only complaint is that the restaurant is minimally staffed and they move very slowly.

The rooms are standard Courtyard quality. Overall I liked it for the small residential hotel that it is. I will definitely stay there again for future trips.

  • Stayed June 2013, traveled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Calartist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakub Y, General Manager at Courtyard San Mateo Foster City, responded to this review, August 13, 2013
Dear Calartist:
Thank you for your input on TripAdvisor. We appreciate your constructive feedback about our hotel. I spoke with our restaurant lead member about your comments and we will try to work with our team and come up with best practices on how to move the line at a faster pace. Once again, thank you and have a great summer.

Best Regards,

Yakub Yakubi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard San Mateo Foster City

Property: Courtyard San Mateo Foster City
Address: 550 Shell Blvd, Foster City, CA 94404-1634 (Formerly Courtyard by Marriott Foster City San Francisco Bay Area)
Phone Number:
Location: United States > California > Foster City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Foster City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard San Mateo Foster City 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard By Marriott Foster City San Francisco Bay Area Hotel Foster City
Courtyard Foster City
Foster City Courtyard
Foster City Marriott

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