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“Nice Place”
Review of Comfort Inn

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Comfort Inn
Ranked #3 of 7 Hotels in Fontana
Reviewed February 15, 2009

I stay here once a month for business, i check in late and head staright to bed.. The location is great!! Close to the highway.. Fairly new rooms and the service is great.. The Breakfast is always good and i save myself ten bucks..

  • Stayed: February 2009, traveled on business
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Thank travler189669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 - 58 of 60 reviews

Reviewed October 1, 2008

I really hate to give this hotel a low rating because I found the service and the room in and of itself to be very good. However, for me, the whole point is to get a good night's rest, and I just could not do that at this particular Comfort Inn.

I live in the area and needed a room on very short notice on a weeknight because my home was being "bug bombed" for an insect invasion. I thought it would be a nice idea to get a jacuzzi suite for my sweetie and I if it was available, so I called the location direct instead of reserving online as I usually do with most hotels and motels. The nice lady at the desk was extremely helpful and courteous, and that would be repeated both upon check-in and check-out (I was especially impressed as she properly handled a gruff person already checking in as we got in line). I cannot speak about the continental breakfast or any of the other out-of-room amenities (other than the swimming pool appearing clean) because we were either more interested in using the in-room jacuzzi or had to make a quick exit in the morning to make it to work on time.

We both found the room to be clean and comfortable. The bathroom proper was small and I always find it odd when the sink area is in the room area instead of behind the bathroom door or at least right next to it. That being said, they were all clean and functioned properly. We did not have time to use the in-room coffee maker although it appeared new and well-stocked. The fridge was clean and plenty large enough to hold all of the soft drinks we brought with us. The jacuzzi was well maintained and roomy enough for two people to sit very comfortably in it and enjoy the relaxing jets of water. There is a "roadhouse" type restaurant next to the property that I had eaten at in previous months -- avoid it like the plague. We did not even bother using the TV set in the room, but we didn't need to -- and that leads to my big complaint about this specific Comfort Inn.

Now, I realize that no hotel can do much about noisy guests unless they truly get out of hand. So, I am not blaming this Comfort Inn for the people who were on our floor slamming doors, yelling in the hall, or not keeping their bratty children in line up through about 11 PM. As any good traveler knows, you could just as easily show up on a night when your neighbors are all more courteous instead of one where people have no thought that there are others in the adjoining rooms.

What I do blame this location for is being built with some of the thinnest walls I have ever experienced going back to the first years I can remember traveling with my parents. Our two direct neighbors were by no means blasting their television sets -- they were on a quite normal volume. But, both my sweetie and I could hear every single word coming from each one. And, as those guests chose to watch TV well beyond two in the morning, we had no choice but to also listen in. I am normally a pretty heavy sleeper, but this was more than I could ignore even with a fluffy pillow over my head (my sweetie also said that she got very little sleep as well).

Again repeating my rule that the #1 priority of any hotel is to provide a good night's sleep, I just cannot give Fontana's Comfort Inn my full endorsement. But, while you are awake, you will be treated well by the kind and attentive staff and find the accommodations (at least in the jacuzzi suite) very nice for this level of hotel. It also gets a plus from me for being one of the few hotels left in California that still has some smoking rooms. But, I'd rather go outside to have a cigarette than stay up all night listening to somebody else watch TV when I need to get to sleep.

  • Stayed: September 2008, traveled as a couple
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4  Thank KoHoSo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2008

The beds are roughly 4 feet wide, these are the smallest beds that I have slept in for any hotel. Even the pillow are half size to make the bed appear bigger. This hotel does not honor thier 100% satisfaction guarentee when it comes to your comfort.
I do not recommend this hotel, unless your are sleeping alone. and not sharing your bed.

  • Stayed: September 2008, traveled with family
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Thank traveler1selma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fontanaca, Manager at Comfort Inn, responded to this reviewResponded November 21, 2008

Thank you for taking the time to write tripadvisor about your stay at our hotel. I certainly agree that your unsatisfactory experience does not represent the level of service we strive to provide.
We accommodate many guest each evening, and we strive to make thier stay a satisfying one. At this hotel, we strive to provide the best customer service possible to our guests at all times. Therefore, it is disapointing to learn that you are unhappy.
Again, I want to thank you for taking the time to share your concerns.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2008

This hotel was clean, the staff was incredibly friendly, the service was wonderful. Great value for the price. We loved the huge indoor pool and jacuzzi. The only thing we didn't like that much was the limited parking during race week and the slowness of the elevator doors. Other than those insignificant issues - this is one of the better hotels I've stayed at. I don't usually go for a 5 star type hotel, as I like comfort - not stuffiness. These people really cared about who we were and what they could do to make our stay more enjoyable. It was a nice experience and will definitely stay there again if we're in the area.

  • Stayed: February 2008
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Thank racinred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2008

I checked in late, got great help from the staff and got a great room. I would stay here again.

  • Stayed: February 2008, traveled on business
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Thank garie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2017
Google Translation

  • Stayed: May 2017, traveled with friends
    • Sleep Quality
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Thank 550vero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2016 via mobile
Google Translation

Stayed: August 2016, traveled as a couple
Thank Ottoline R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 13500 Baseline Ave, Fontana, CA 92336-5467 (Formerly Amerihost Inn)
Phone Number:
Location: United States > California > Fontana
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Fontana
Price Range: $89 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Comfort Hotel Fontana
Comfort Inn Fontana
Fontana Comfort Inn

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