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Reviews (5,443)
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Reviewed October 23, 2013

We stayed last week in the lodge for a professional conference. 3nights. Very conveniently located near the entrance to the Yosemite. Rooms are nice but basic. Restaurant is nice but a little pricey. Little coffee shop carries basic snack/coffe/ tea supplies. Also I found it pricey. The hotel consierge was veryhelpful in advising us how to see the best of the trpark and surrounding area in 3 short days.

  • Stayed: October 2013, traveled on business
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Thank GalinaNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013

Don't follow your GPS for the shortest route along the Miami Hiway!!! That was a mistake. But once we arrived at the hotel, it was wonderful. We only stayed one night and the Park was closed with the government shut down. We went to the Jackalopes Bar to watch football (it was a Saturday) and they did not get the games we wanted to see. Free internet, but really, really slow. Nice, quiet room. Linens were of good quality. The pool and hot tub were very nice, with a separate hot tub for adults. The outside pool was closed, so it was nice to have an indoor pool.

  • Stayed: October 2013, traveled as a couple
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Thank Jan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013 via mobile

Gorgeous rooms if you upgrade. Place is stunning but lacks vibe and atmosphere. Sense of beomg exploited with offers of upgrade etc standard but all at mega cost, same with restaurants and bars. Lovely pool and lovely rooms and there is littlw choice in stunning yosemite but please stop exploiting your guests, leaves unpleasant taste in mouth

  • Stayed: September 2013
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Thank mic4567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TenayaLodge, Public Relations Manager at Tenaya Lodge at Yosemite, responded to this reviewResponded November 4, 2013

Thanks for your feedback, mic4567. We are pleased you enjoyed the grounds, but are disappointed to hear that you felt the resort and its services were overpriced. As a Four Diamond-rated resort, we strive to provide our guests with top-notch service, amenities, and value. We appreciate your comments.

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Reviewed October 23, 2013

We really enjoyed our stay at Tenaya Lodge, The room was ample size; I mean you are not coming to Yosemite to spend all your time in your hotel room. It was a little dark but had all the amenities you needed and was very clean and comfortable. Someone asked us when we got back to the UK if we had seen the snake signs on the back of the doors; apparently they had come back after a day out to find one in the corner... Eeeek glad we didn’t see that when were there but we are in the middle of the forest!

The pool was lovely with two huge hot tubs one which children were not permitted in which was great. The loungers around the pool were really comfy and there were plenty of them. The cocktails were delicious however very moreish so a little snooze around the pool enjoying the hot sunshine was needed. But the pool area was a real delight.

We ate in both restaurants - the more informal one was pretty average at most. It was amusing that they had one person to book your table, one person to take you to your table, another to bring you water another to take your order and another to bring your food, slight staff overkill but they were all very pleasant and super friendly so it isn’t an issue, glad the hotel are employing local people… 100% better than those miserable faces on the reception. The food was ok nothing great which was disappointing given the price of the food.

We also ate in the a la carte restaurant which I must say was excellent. Although slightly more expensive but not by much….. we wish we had eaten here every night . The quality of food and wine was better and the service was also good although we felt this was good in the more informal restaurant anyway.
I can really recommend the flambé dessert and the $15 coffee.. What a performance and you can tell that the waiter really enjoys making them at your table he took real pride and really made that meal for us.. We really enjoyed this part of the stay very much I am sure the couple of bottles of wine fuelled our excitement but it was a great end to our stay

Downside

The downside was the concierge, in all my years I haven’t had such an unhelpful concierge. We booked a tour from the UK prior to arriving via the hotel website and when we arrived we were unsure as to where the tour went from, the details we had received were not very clear. Most tours tend to go from the hotel but we had to wait until the concierge was open in the morning and when we asked where to go for the tour we were told an hour away.. In the end we missed the tour. When we got there, the Yosemite Village staff couldn’t have been more obliging and immediately refunded our money being very apologetic and we actually had a better time doing the tour ourselves and not being herded with other people.. Seeing everything at our own pace etc.
The reception staff, the ladies in particular, were downright unfriendly and quite rude.. I would recommend some training needed or perhaps a job outside that with a customer service focus - So much for a warm welcome. They could take a leaf out of the junior staff in the restaurant.
Overall I would recommend this hotel as we couldn’t really fault it.

  • Stayed: June 2013, traveled with family
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Thank stemmas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

As you will find out there are few hotel options for visiting Yosemite. As we were with our 10mth old boy we needed the comfort, space and amenities of a hotel. There is very little selection so I think there is less pressure/need for them to keep excellent standards. The hotel itself is huge, thankfully parking is free but that is about it. As it is so isolated you pretty much have to eat in one of the hotels 3 restaurants. First night we ate in the pub part which every aspect of the meal was wrong/awful. We complained to the manager and to be fair he scrapped the bill completely. the second night we ate in our only other option (the fine dining restaurant which seemed empty on both nights did not allow babies in) so a main and beer thankfully was not messed up. The room was a reasonable size but a little tired. We heard a lot of noise from other rooms/floors and the corridor. I would have preferred free water instead of a free paper. You had to get in the shower early to make sure you had plenty of hot water. The pool looked popular but we did not take a dip. At the end of the day you are here to see Yosemite and you just need somewhere to crash out at night and I suppose this nearly fits the bill (I think it is expensive for what you get) It is also well placed for the southern attractions of the park, you will be at the park gates in about 5 mins and easily on the road when you leave. Also you only get a brief amount of free wifi

  • Stayed: October 2013, traveled with family
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1  Thank Markyb18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TenayaLodge, Public Relations Manager at Tenaya Lodge at Yosemite, responded to this reviewResponded October 23, 2013

We appreciate your feedback, Markyb18, and we are disappointed to hear you felt your stay was lacking. While we are indeed in a remote location, we are proud to be an AAA Four Diamond Resort and strive to provide the best possible guest experience. Although you were not pleased with your meal on the first night, we are glad to hear that it was dealt with to your satisfaction. Thank you again for your comments.

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