Given the other good reviews, Big Creek Inn sounds like a nice B&B, but our experience might impact someone else considering this B&B. We reserved the Mariposa room for five nights nine months in advance. As we fine tuned our itinerary for our three week trip, we added a night somewhere else and subtracted a night from Big Creek Inn deciding to stay four nights instead of five. I requested the change two months before our arrival. We were charged a $50 fee for “changing” our reservation. As our trip drew closer, the Rim fire in Yosemite made visibility and air quality in the park questionable (as viewed on the webcam and evening news), and we decided to postpone our visit to Yosemite until the spring. We were charged another $50 change fee. In the end, we decided to cancel our trip entirely (and I have to say it was in part because the $50 charges left a bad taste in my mouth so I was not looking forward to staying here). We canceled our reservation, eight months in advance. You guessed it. We were charged another $50 change/cancellation fee. In total, $150 was deducted from our deposit. I appreciate that bed and breakfasts are small businesses and must have a cancellation policy. However, unforeseeable and unexpected circumstances (such as wildfires and federal government shutdowns) can cause itineraries to change and we are, after all, just working people too. The changes to our reservation were not last minute and were made well in advance of our stay. For a B&B to charge $50 over and over just to make a “change” to a reservation is unreasonable in my view. This is not an industry “standard.” The majority of bed and breakfasts at which we have stayed charge a cancellation fee/penalty when the reservation is cancelled inside of 14 days. And I have never encountered a charge for making a “change” to a reservation, let alone a $50 charge. We stay at bed and breakfasts exclusively and this is without exception the strictest and most costly cancellation policy we have ever come across. I admit, the change/cancellation policy is posted on the website and I bear responsibility for not reading it closely. I even get a $50 cancellation fee, but that doesn’t mean I have to like it. If this expensive experience has taught me anything, it is to read any and all cancellation policies very closely in the future. That said, if you decide to stay here, make sure you are aware of the fees, which not only apply to cancellations (understandable) but also any changes you may make to your reservation.
- Official Description (provided by the hotel):
- A three guest room, owner-occupied, bed and breakfast inn located on a tranquil bank of Big Creek, just 2 miles to Yosemite National Park. ... more less
- Reservation Options:
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- Also Known As:
- Yosemite Big Creek Hotel Fish Camp