We booked here for a wedding. The poor bride was not able to wash her hair on wedding day (and neither were we) because the hotel had no hot water on Saturday morning. The back door from the parking lot, which should have required a keycard to enter, was open 24/7 because it was broken. Anyone could walk in the back entrance and roam the halls. This was brought to attention of the Manager, who clearly knew of the problem but did not get it fixed. Everyone was very polite but no one accomplished anything. The In-Room movie system did not work, there was no info on the pool access or times in the room, nor was there any other guest info in the room. The room was clean. We had advertisements slipped under our door during the night, but no newspaper. The list goes on....the location was very convenient, but that's about all I can say positive about this venue.
- Official Description (provided by the hotel):
- Courtyard by Marriott Fairfield Napa Valley Area sits between the San Francisco Bay area and the central California city of Sacramento. We're minutes from Napa Wine Country and close to top attractions in the area like Six Flags Discovery Kingdom. Stay at our hotel in Fairfield, California to experience a perfect location near major corporations and to enjoy comfortable accommodations within moments of award-winning golf courses. ... more less
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- Also Known As:
- Courtyard Fairfield Napa Valley Area Hotel Fairfield
- Fairfield Courtyard