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“Nice Hotel, but just ok location”

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Homewood Suites by Hilton Fairfield - Napa Valley Area
Ranked #5 of 17 Hotels in Fairfield
Reviewed August 12, 2013

I stayed here in July of 2013 at the beginning of a long trip. The overall hotel is nice with one stunning exception: The master bedroom was so small, you could literally not place anything between your bed and the wall. My shoes side by side were the only things you could put on the floor. On the other side of the bed, you had to slide your way out of the bed along the wall if you were to get up in the middle of the night. The entry into the bathroom is right across from the sinks. It is impossible for you to be doing anything at the sink and have someone either go in or come out of the bathroom, you have to move out of the bathroom in order for the person coming out of the tub/toilet area to exit. It certainly is not the regular fare of the Homewood Suites I have been in before as a Hilton Honors and HGVC member.
The location of the hotel is not that convenient, as it sits in the middle of a business park. Restaurants are across the interstate, but again are only fast food. It is not close by any means to Napa, CA. In fact it is about a 45 minute drive from there with traffic being heavy nearly all the time. The main road is only a two lane to and from the main wineries. So if you think you are staying in or near Napa, you need to look again at your map. That being said, the hotel is a good hotel for a nights sleep and the front desk staff are very welcoming to you.

Room Tip: Nearly any room will be alright since it sits in the middle of a business park with everything closi...
  • Stayed: July 2013, traveled with family
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Thank Haneleij
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 31, 2013

We chose this hotel so we could travel to Napa and Sonoma. We were in Northern CA for a family wedding and decided to take 2 days to do some wine tours. This was a great value. A lot friendlier price than in Sonoma or Napa yet accessible to both areas. Love having a kitchen to fix my coffee or heat up leftovers. Love having a "living room" to hang out with family or watch TV while the other person in my room wants to sleep. The rooms were clean and comfy. An interesting note about our experience...one of my family members left his phone in the exercise room. He was sure it was lost for good but the staff had the phone at the front desk... not sure if it was other people staying in the hotel that turned the phone in or if staff found the phone, but we were pleasantly surprised to get the phone back.

  • Stayed: July 2013, traveled with family
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Thank Betsey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmvewright, General Manager at Homewood Suites by Hilton Fairfield - Napa Valley Area, responded to this reviewResponded August 2, 2013

Dear Valued Guest,
The team is so delighted that you took the time to write this review.
We are happy that you were able to experience the honesty and warmth of the staff and shared it with the world.
We thank you for this and look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

At 5:15 pm our room was not ready, so we had to go to dinner without a chance to shower and change after a long plane flight from New York. At breakfast the next morning, they ran out of coffee, coffee cups, yogurt and everything else. The room was great, the staff lovely but that doesn't make up for not having the room ready that late in the day. If they get a new manager the place will have great potential. The front desk person, when I complained just blankly looked at me. If the staff had been trained better I wouldn't be writing this review.

Stayed: July 2013, traveled as a couple
Thank KatembNyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmvewright, General Manager at Homewood Suites by Hilton Fairfield - Napa Valley Area, responded to this reviewResponded August 2, 2013

Dear Valued Guest,
Thank you for taking the time to write this review,
We welcome our guest reviews and use the opportunity for training and grooming our staff to be better able to serve our guests.

I do however see there is a slight mistake on your hour of arrival.
All rooms are always ready before 4pm which is our standard check in hour .We however do try to accommodate all our guests with an early check in if at all possible.

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Reviewed July 18, 2013

This is one of the most inexpensive places to stay in the area. It is in a business/industrial area. It is short 30 minute drive to Napa and the wineries. It is centrally located with freeway access in each direction. There was only person at the front desk when we arrived and no one to help us with our luggage so I just grabbed a luggage cart and took care of it myself. The room was on one of the higher floors and overlooked the basketball/tennis court. The suite was large and had a kitchenette with a full size refrigerator, microwave and a two burner stove. All the normal kitchen utensils are in the room. You could save some money by having meals in the room. The couch was a sofa bed so two more people could have stayed in the room. For 4 adults this would be really crowded, but it should work for two adults and two children. There is no onsite restaurant except for breakfast so you need to drive to Fairfield to find places to eat but this is only a short 15 minute drive. You will find a mall, a movie theater and all the various chain restaurants there. The king bed was comfortable.The vanity is separated from the shower and toilet which is convenient. The pool is indoor and heated with a few chairs around it. The spa was not hot but only warm. I did complain about this with no response from any hotel personnel. Each morning a full breakfast is served. The food choices are good with eggs, bacon or sausage, a variety of cereals, make your own waffles, juices, and coffee and tea. This was a real money saver. The bottom line this is a great place to stay in the area if you don't want to spend a lot of money and you are traveling with kids. I would stay here again when in the area.

  • Stayed: June 2013, traveled as a couple
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1  Thank Lance2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmvewright, General Manager at Homewood Suites by Hilton Fairfield - Napa Valley Area, responded to this reviewResponded August 2, 2013

The team at Homewood Suites Fairfield would like to thank you for your great review.
We are glad you had a great stay and look forward to your return.

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Reviewed July 17, 2013

Very good food at the managers reception, but get there early because they run short. The staff was all very helpful, and the room was comfortable and quiet. It was pretty close to the wineries, and there is a Safeway and good restaurants close.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank Dana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmvewright, General Manager at Homewood Suites by Hilton Fairfield - Napa Valley Area, responded to this reviewResponded July 18, 2013

A great big THANK YOU from the Homewood Suites Fairfield/Napa Family for your great review.
We do appreciate you taking the time to share your time spent with us here.
We thank you for staying and wish you a wonderful summer.

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Reviewed July 16, 2013

it is nice place to stay. the room is big enough for up to 4 people. plus, there is kitchen, and good for family trip. the location is kind of far to napa. this is only part i don't like. they provides very fresh breakfast with eggs and waffle, fruit, juice, coffee, etc.

  • Stayed: July 2013, traveled with friends
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Thank SunnyRowlandHeights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmvewright, General Manager at Homewood Suites by Hilton Fairfield - Napa Valley Area, responded to this reviewResponded July 18, 2013

Greetings from Homewood Suites fairfield /NapaTeam.
Yes we do great family style and we are very happy you were able to enjoyy this experience.
Thank you for staying and giving this wonderful review.
Visit with us again soon.

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Reviewed July 15, 2013 via mobile

We arrived here on our way to Sonoma. The hotel was very clean and had extremely friendly staff. We tried all the Hilton brands and loved the Homewood Suites . You really feel at home here. fully equiped kitchen to cook your meals and not feel like you are away from your home. the rooms are nice and large. very comfortable. This hotel has a great indoor pool and a nice fitness room. The staff was so friendly, We felt like we knew them personally . You will enjoy your stay here. No complaints. I will return to this location .

  • Stayed: July 2013
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Thank Macky G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmvewright, General Manager at Homewood Suites by Hilton Fairfield - Napa Valley Area, responded to this reviewResponded July 18, 2013

Dear Best Stay Ever

Thank you for your great review.The team is very happy you had such a great stay....
Come back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Fairfield - Napa Valley Area

Address: 4755 Business Center Dr, Fairfield, CA 94534
Phone Number:
Location: United States > California > Fairfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 17 Hotels in Fairfield
Price Range: $129 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Fairfield - Napa Valley Area 3*
Number of rooms: 85
Official Description (provided by the hotel):
The Homewood Suites Fairfield-Napa Valley hotel is minutes away from the Napa Valley area and Six Flags Discovery Kingdom. Our all-suite hotel includes one, or two-bedroom suites (with studio suites as well) that include separate living areas and full kitchens. Enjoy complimentary breakfast, complimentary evening social (local laws apply), our on-site convenience store/snack shop, complimentary grocery shopping service, indoor pool and whirlpool spa, fitness room, business center, meeting or event rooms, and outdoor sports courts (basketball/tennis). ... more   less 
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Also Known As:
Homewood Suites Fairfield-Napa Valley Area Hotel Fairfield
Homewood Fairfield
Fairfield Homewood Suites

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