I had booked a two night stay with a vacation "deal" at the Napa, California Travelodge - not directly with theTravelodge, but a discount company working out Florida. The deal became a nightmare. Next time, I will book directly through Travelodge. Meanwhile, whenever I contacted the Napa Travelodge directly to figure out what had gone wrong, my questions were always answered promptly and professionally, and my emails were always responded to, mostly by Ricardo. He did a great job in helping me set up my actual stay (it had already been paid for and I was a no-show for the prior dates since I had no idea that the booking had been made - don't ask).
Many thanks to Ricardo and the Napa Travelodge for reminding me what customer service is supposed to be about.
- Official Description (provided by the hotel):
- Stylish and affordable, Travelodge Napa Valley is a boutique hotel conveniently located near the famous Napa Valley wineries, the Jelly Belly Factory and world-famous restaurants, factory outlets and hiking trails. Its modern style, design and feel perfectly exemplify the hotel’s friendly and relaxed personality so that guests can enjoy California's wine region and the beautiful Bay Area without the fuss. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, JackRabbit Systems, Expedia, Booking.com, Hotels.com, Hotwire, Orbitz, Priceline, Cheap Tickets, Cancelon, HotelQuickly and HotelsClick so you can book your Travelodge Fairfield/Napa Valley reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Travelodge Fairfield Hotel Fairfield
- Cordelia Hotel Fairfield
- Fairfield Econo Lodge