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“Bad cusromer service”
Review of Straw Hat Pizza

Straw Hat Pizza
Ranked #83 of 236 Restaurants in Fairfield
Price range: $5 - $30
Cuisines: Pizza, Italian
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Lunch, Delivery, Seating, Takeout, Wheelchair Accessible
1 review
“Bad cusromer service”
Reviewed January 27, 2013

This place was horrible, to start the manager is a 19 year old unexperience child with a big additude. When she took my order it was with out a greeting and a smile its like she knew me. She had no idea what was on her menu when I asked for different options. Its a ridicule and outrage that a manager has no idea how to treat a customer please dont go there if like to be treated like you are not paying for your food, its like I am taking from them.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Fluffiest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 reviews from our community

Visitor rating
    8
    10
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    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Tahoe City, California
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great Pizza Place”
Reviewed October 10, 2012

As I said in my review of the Quality Inn - these are my first. But I feel like I should review the Straw Hat Pizza in Fairfield too. The salad bar was amazingly fresh. When the salad got low (at 9:30 at night - close at 10) one of the employees bought me a beer and refilled the entire salad bar while I waited and watched the Giants game at the table. Yes, one tv per table with remote. Can you get better pizza in the world - yes - but probably not elseware in Fairfield. It was good, the leftovers were good, the salad bar was great and the service was exceptional! Would definately go again! And again - one tv per table with remote - was able to switch back and forth from Monday night football to the Giants playoff game. Sweet!

Visited October 2012
Helpful?
Thank robinleigh17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Expensive but quality pizza”
Reviewed September 2, 2012 via mobile

Straw hat pizza are the best California pizza chain
They are kind of expensive but have really good taste with quality ingredients
Their breadsticks are really good especially the twist ones
Would eat again

    • Value
    • Atmosphere
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    • Food
Helpful?
Thank Gcooper123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Clean and new pizza place.”
Reviewed August 2, 2012

Pizza came out fresh and lots of toppings on their works pizza. They carry many kinds of wings. The beer selection was good. Watched London Olympics. With a good pizza and chilled beer. Simple pleasure. My wife enjoyed thir salad bar which was filled with fresh greens. It was huge, service was good.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank TasteNTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield, California
Level Contributor
9 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Good Food”
Reviewed June 28, 2012

The food was great...loved the breadsticks!! The staff and management was very nice as well.

Helpful?
Thank Sheree S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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