It took awhile to get service, I think because there was a change of servers going on when we arrived. Both women who helped us were nice. Once we ordered it took a long time for the food to arrive, I suspect because we had ordered a breakfast pizza. This would normally be an issue with two small children under the age of 3. However they have two big boxes full of toys and an area for kids. So our kids were entertained until the food arrived. The food, once it finally came was delicious and well-prepared and in generous portions.