Although we were only using this hotel as a passing through type of accommodation, we booked it as it had some good reviews. We arrived to find we had a smoking room (having booked a non-smoking room) and the girl on reception had no knowledge of the fact that through Expedia we had requested a bed for our third child which they said would not be a problem. We had even rung Expedia to double check and he had then rung the hotel. We were handed a pile of blankets to sort it out ourselves. Our 14 year old slept on a pile of cushions which we had concocted into a sort of 'bed'!! And, as other reviewers had mentioned, the breakfast area was laughable! They put up a collapsible table in the entrance hall to make more seating for those guests left to stand. Overall rather disappointing.
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- Also Known As:
- Best Western Exeter Hotel Exeter
- Exeter Best Western