we had 4 separate rooms reserved. Upon check in, I was put in a room on the 3rd floor and the other 3 rooms were on the 1st floor... we had called 2 months in advance to reserve the rooms all being together, so this was not acceptable. The ad for the Clarion reads "3:00pm Check in time guaranteed" but we had to wait for our rooms to be cleaned (not long... but still a wait). when I got into my room there was still old left over food in the fridge and some sort of crusty like "substance" dried on the television remote (I do NOT even want to know what it was) I took the food and remote to the front desk clerk who personally cleaned the remote and taped it back together again for the back was coming off. The curtains were ripped. We always check hotel beds for bugs... they were clean and clear... but the bedding was very old and worn out. The air conditioner would not adjust up or down. Indoor pool was nice! but very few tiny towels available. Some of us had to go without and make a fast run across the parking lot to the room to dry off. The printed information in the room ie: television channels list etc. were old and crumpled. The front desk man made a comment regarding "sending one of there most attractive housekeepers to the room" and another about "liking wild women", I am sure he was just trying to be social and fun... but it was inappropriate and not to be rude but there was no attractive staff...but that would not matter... efficiency and friendliness are what bring people back. The charge for the room safe is a little ridiculous! BE SURE TO HAVE THEM REMOVE THAT CHARGE at check out time.
on a positive note: the bathroom was roomy and nice, lots of hot water, the breakfast was a very nice addition. waffles, sausage, cereal, fruit, biscuit and gravy, juices... there was an attendant who was very efficient and kind about keeping everything cleaned and stocked. The hotel was close to other attractions in the town. I would say it was a little pricey for what you get... but all in all it was a nice stay.
- Official Description (provided by the hotel):
- We are a smaller Clarion Hotel on the North Coast of California. We have a warm friendly staff with a very homey atmosphere. ... more less
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- Also Known As:
- Clarion Eureka Hotel Eureka
- Eureka Clarion