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“Beautiful Room” 4 of 5 bubbles
Review of Carter House Inns

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Carter House Inns
Ranked #4 of 21 Hotels in Eureka
Certificate of Excellence
Redding, California
Level Contributor
184 reviews
176 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
“Beautiful Room”
4 of 5 bubbles Reviewed October 7, 2013

Well, the service was great. We showed up, and because it was our anniversary and the hotel was not full, they upgraded us from a regular room to a fireplace room. The room was really nice, and we slept well. The bathroom was clean and had lots of good product (says the wife) and we really liked the location: easy to walk in, but just a little ways out so quiet at night. The welcome drink and appetizers were a nice touch. Good WiFi, lots of plugs.
Now, I was surprised by the small breakfast. I would definitely not pay $16 for it (That is the charge if you are just passing by). It was good, but very small.
Other than that, pretty nice place.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LaVidaBuono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reviewer8062, Owner at Carter House Inns, responded to this review, October 14, 2013
Dear Guest,
The breakfast, with help yourself buffet, is just one of the complimentary items that we offer to our guests at Carter House Inns. We are happy that you took advantage of breakfast as well as the wine and hors d'oeuvres. Thank you for writing to trip advisor with your comments and best wishes for more happy traveling.
Best,
Mark Carter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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681 reviews from our community

Traveler rating
    416
    142
    74
    34
    15
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Vancouver
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 4, 2013

Everything was great. From making the reservation, checking in, free wine, dinner and Breakfast. Top service!!! The rooms and large and comfortable and the bed make you sleep heavenly.

I am already looking forward to coming back soon.

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrina99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reviewer8062, Owner at Carter House Inns, responded to this review, October 8, 2013
Dear Guest,

Thank you for writing about your stay at Carter House Inns to trip advisor. We are always happy to know that a guest had a positive experience at our Inn, and we can't wait to have you back!

Mark Carter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 30, 2013

Just a lovely place to stay could nt be bettered the staff were very friendly and helpful the breakfast was the best I have had in usa excellent buffet lots of fresh fruit and continually topped up the dinner was delicious good location

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank suedixon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reviewer8062, Owner at Carter House Inns, responded to this review, October 8, 2013
Dear Guest,
Thanks for your review--we appreciate your kind words and hope to see you at Carter House Inns at some future time.
We wish you happy travels and good luck.
Mark Carter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massachusetts
Level Contributor
90 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed September 29, 2013

In the middle of our trip from Seattle to LA we happened to be in the vicinity of Eureka, CA on my wife's birthday. I felt lucky when I found out about Carter House Inns which along with Restaurant 301 seemed to be a good choice to celebrate it Both facilities did not disappoint. We stayed at Bell Cottage. The room with a king bed was of a good size and had a fireplace and a Jacuzzi. There was a kitchen in the building where you could use the refrigerator, the microwave, electric kettle for tea, tableware and silverware. The room also had a coffee/tea maker and an iron board. The bed was very comfortable. The place did not feel like your typical B&B, more like a high-end hotel with some features of a B&B. Between 4-6pm they served some complimentary appetizers in the main lobby. We also enjoyed the dinner at the Restaurant 301. Some people here complained about the breakfast. While I can understand that because the breakfast is by no means a hearty American breakfast but rather a limited variety of yogurt, fresh fruit, toasts, etc, plus a hot entry, but for us it was more than adequate as we usually don't have much for breakfast. All in all Carter House exceeded my expectations and I am happy that I had this kind of chance in otherwise unremarkable Eureka.

I would like to mention just one thing where the stuff seemed to drop the ball. I'm writing about it in the hope that the management takes a notice and will correct it in the future. When I made a reservation I was asked if the stay was related to a special occasion and I mentioned that we will be staying at the Inns and will have a dinner there on the eve of my wife's birthday. Of course I did not count on any special treatment, a small desert or an extra glass of wine. But a mere acknowledgement, a simple "Happy Birthday" would be nice. It looks like that the stuff goes out of their way to make you happy there, so this miss was a somewhat unpleasant surprise.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank europetraveler39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reviewer8062, Owner at Carter House Inns, responded to this review, October 2, 2013
Dear Guest,
The staff and I want to thank you for your comprehensive review of our property and for writing about your experience at Carter House Inns. It was great to hear that you enjoyed our hotel and staff and that you also understood the nuances of breakfast. Yes, you are absolutely correct, our breakfast does reflect the Carter House style of dining. It was nice for our readers on trip advisor to have that perspective from a guest’s experience and point of view.

We apologize for not acknowledging your wife’s birthday. We usually do honor a birthday and help celebrate with some token of our appreciation. We will make sure that we don’t neglect this aspect of our guests’ experience in the future. We would like to send you a belated birthday wish for your spouse with the hope that she had a wonderful day.

Many thanks again for your wonderful review on trip advisor. We hope to see you sometime again at Carter House Inns when you are back in Redwoods on the West Coast.

Best Wishes,
Mark Carter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed September 25, 2013

My husband and I arrived at the Carter House Hotel via motorcycle quite tired and saddle sore. We were immediately greeted with warm smiles and the choice of a glass of white or red at that point nothing could have been more welcome! The hospitality and the wine were just the start of a wonderful stay. We were upgraded to a suite I love that word "upgrade" the room was clean, beautifully decorated, filled with windows and the accompanying views. We had dinner that evening at restaurant 301, service, food and wine were outstanding. The Carter House includes breakfast and again we weren't disappointed. The morning spread included a continental component, fruit, the choice of a hot dish, coffee/tea/juice and all the same high quality we experienced the evening prior. The old town is fun to explore however if you venture outside of old town Eureka be prepared to be inundated by mentally ill homeless folk, its quite sad. Definitely recommend a stay at any of the Carter House Properties which are all very close to each other and in the old town area.

Room Tip: Do not choose the suite over the kitchen, it's very noisy
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cutecook2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reviewer8062, Owner at Carter House Inns, responded to this review, September 26, 2013
Dear Guest,

It was wonderful to receive your comments on tripadvisor about Carter House Inns regarding your recent stay. We are always delighted when a guest lets us know about their experience at our Inn. Thank you for taking the time to write a review, and we wish you the best of travels in the future.

Cordially,
Mark Carter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Monica, California
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed September 23, 2013

The breakfast at this inn was very disappointing. The coffee was weak, the buffet
area was untidy and the food was "no frills." The location was good for walking around
the town. There are some cute stores and good restaurants in the area. We were there for
only one night which was enough to get an idea of the history of the Eureka. Staff
was helpful although our check-in experience was a little chaotic since we were with other
people and required 3 rooms.
I have no plans to return to this inn or to Eureka for a while.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank travelingman010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reviewer8062, Owner at Carter House Inns, responded to this review, September 26, 2013
Dear Guest,
Thank you for letting us know how you felt about your experience at our Inn. We are sorry that your experience didn't exceed your expectations and we will certainly review your comments and go over the appropriate ones with staff.
Best,
Mark Carter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redmond, Washington, United States
Level Contributor
102 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed September 19, 2013

We were greeted and taken to our room by a lovely receptionist who carried two complimentary glasses of wine up for us at the same time. This is a lovely property and very well situated for walking to the old town. Be sure to get a look at the Carter Mansion, a private club now, but a great photo opp.
Our room was beautiful and huge. But make sure your room is NOT OVER THE KITCHEN! Lots of banging pots at night, and we were awakened to pounding noises in the early am.
I agree about the breakfast, the hot served portion was lovely. Dinner was good but not anything special.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Beverly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reviewer8062, Owner at Carter House Inns, responded to this review, September 27, 2013
Dear Guest,
Thank you for your nice comments and for taking the time to post them.We are happy you enjoyed your stay at Carter House Inns and we hope to see you back in the area soon.
Cheers,
Mark Carter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Carter House Inns

Property: Carter House Inns
Address: 301 L St, Eureka, CA 95501-0571
Phone Number:
Location: United States > California > Humboldt County > Eureka
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
#1 Family Hotel in Eureka
#2 Romantic Hotel in Eureka
#3 Business Hotel in Eureka
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Carter House Inns 3.5*
Number of rooms: 32
Official Description (provided by the hotel):
Northern California's premier inn is an enclave of four magnificent Victorians perched alongside Humboldt Bay in Old Town, Eureka. The luxurious accommodations at Carter House Inns and the sumptuous dining at its Restaurant 301 (considered among Northern California's best restaurants) set and indulgent tone for a marvelous visit to the giant redwood forests, rugged Pacific beaches and the other wonders of Northern California's Redwood Coast. ... more   less 
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Also Known As:
Carter House Inns Hotel Eureka

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