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“It took us One and half hours to check in....so funny”

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Welk Resort San Diego
Ranked #2 of 16 Hotels in Escondido
Orange County, California
Level 6 Contributor
181 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“It took us One and half hours to check in....so funny”
Reviewed December 13, 2013

It took us one and half hours to check into this resort. My girlfriend used her timeshare trade to stay here.. She told the front desk she did not want to be by the freeway noise...so where did they put us by the freeway noise, went back to the front desk. This time they put us in a room number that did not exist, back to the front desk, this time they put us in a room that already had guest, back to the front desk...now we are talking to a manager...bingo, we finally got a great room. The resort is very nice. Would I stay again...maybe. Not sure.

  • Stayed December 2013, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank patticup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (478)
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English first
Aurora, Illinois, United States
Level 5 Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 12, 2013

We leveraged our timeshare to grab a week @ the Welk Resort, and thoroughly enjoyed both our room, the service, and the resort as a whole. While we did not have any children with us to take advantage of the many day activities, we enjoyed & were impressed by the facilities. We also made great friends in the Adult-only pool / hot tub area.

Our only service issue was handled quickly and to our satisfaction.

Room Tip: Ask for one of the recently remodeled rooms if possible
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scott F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene, Oregon
Level 4 Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed December 2, 2013

My husband and I stayed here one night, as it was one of the properties recommended on my friends wedding website. It doesn't appear to be near anything special - other than his wedding venue - but then again, we didn't look for anything given our time frame.

It was about a 40-45 minute drive from San Diego's airport, and is pretty large with multiple buildings. We stayed in a Standard Suite, 1 Bedroom, Jetted Tub, Mountain View. It was located up the hill away from the main buildings, was spacious, and had a full kitchen with everything you could need. There was even a washer/dryer combo. The bed was comfortable, the bathroom huge, and the view attractive.

The main negatives were the cost (a little overpriced in my mind), the spotty cellular signal, and the front desk staff. They weren't rude per se, but definitely not very friendly. Case in point - we ran into trouble with our electronic room key. Upon return from the wedding both keys unlocked the building door, but neither worked on the room door. We had to call for help and though the staff was apologetic they didn't seem interested in doing anything to make the situation right. Given we had to stand outside in the crisp air (me wearing a short dress) for 10 minutes late at night until someone could bring us a working key, it would have been nice to receive something for our trouble; what specifically is less important than what it would have signified (i.e. the customer matters).

*********

Pros: full kitchen; view.

Cons: cost (there are definitely cheaper places to stay); cellular signal; front desk staff.

Tips: book through hotels.com if you have an account.

Recs (for management): Improve the training given to front desk personnel - customer's shouldn't feel like they are bothering the staff by checking in. And when someone is inconvenienced, some sort of compensation should be offered.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank abejita76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, Washington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 29, 2013

Besides being a dated property badly in need of updating, we had a maintenance issue within the wall that sounded like a bathroom fan running on turbo for four nights out of the week stay. Called the front desk, security and the manager. Was never resolved, wasn't offered another unit. Called again a month later and left a message for the manager to call, never did. AVOID.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LuckyEagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pembroke Pines, Florida
Level 6 Contributor
123 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 21, 2013

Not to far off I 15 and very convenient to different spots . Temecula Valley Wine country is 15 miles away. San Diego is about 40 miles along with La Jolla, Torrey Pines all within range.The place has a restaurant, pizza take out and golf etc. It is in a nice setting with mountains all around.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tommy745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 12, 2013

Was happy until had to sleep on an old, hard & lumpy mattress, in villas.
They spent thousands on the bathroom & kitchen remodel, but left the 1990 mattresses. Had to use 2 comforters to get it level and softer.
Nightmare traffic to San Diego, WAY TOO FAR. Stayed on 1st floor and overhead noise was not peaceful. Flatscreen TV was inside the 1990 entertainment center and can only be viewed when sitting directly in front
of the center on very uncomfortable chairs and a sofabed that was too hard. Yes, I know did not go to watch TV, but do
like to check the news & weather.
The so called famous grill restaurant was really no much better.

Room Tip: Only the new section is worth the trouble, but impossible to get. Bedrooms are NOT room darkening i...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Charmaine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hutch F, Director of Consumer Affairs at Welk Resort San Diego, responded to this review, November 14, 2013
Charmaine,
Please accept my apology for the challenges that made your vacation less than exceptional. I have brought your comments to the attention of our management team. We did remodel bathrooms and kitchens of the Villas where you stayed. Starting in December of 2013 we will begin refurbishing the bedrooms, living rooms and patios of those same villas. This will include the TV's, carpet and furnishings of the above mentioned rooms. We are sorry to have disappointed you, and would appreciate your considering a return to our resort to a more pleasurable experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Makati, Philippines
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 11, 2013

Initially, I was very impressed with the resort. We stayed in a 1 bedroom unit at the Mountain Villas and it was perfect for me and my wife. I requested for a unit on the 3rd floor because experience has taught me that the upper floors tend to be more peaceful. The lady at the front desk was helpful and found me one. Thumbs up for the accommodations. Next day, we decided to workout in the fitness center. The. Cardio and weight machines were dated and unkept. Bike cushions cracked, elliptical machines and treadmills making strange noises, and the weight room in dire need of an upgrade. The trash bins were filled to the brim. It's as though no one in Admin had visited this part of the resort for quite a spell. My next point is Parking. Forget about easily finding a space in front of your villa during weekends and holidays. Staying next to the pool and water slide is like living beside a theme park. In my opinion, the resort is nothing to rave about.

Room Tip: If you are looking for peace and quiet at Mountain Villas, ask for a unit as far from the pool as po...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank B G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Welk Resort San Diego

Property: Welk Resort San Diego
Address: 8860 Lawrence Welk Dr, Escondido, CA 92026
Location: United States > California > Escondido
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 16 Hotels in Escondido
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Welk Resort San Diego 3.5*
Number of rooms: 75
Official Description (provided by the hotel):
Welk Resort San Diego is a Southern California vacation all suite/villa destination Resort and Water Park offering couples and families the ultimate San Diego getaway experience. Just minutes from world famous destinations San Diego Zoo's Safari Park (20 minutes), LEGOLAND (25 minutes), San Diego Zoo (40 minutes), San Diego Gaslamp District (35 minutes), SeaWorld (40 minutes) Temecula wineries, area casinos, and some of the most beautiful beaches (30 minutes) in the world! Welk Resorts offers luxurious and spacious one and two bedroom villa suites, with panoramic views of golf courses or surrounding mountains. Villas include sitting and dining areas, complete kitchens with full cookware and dishware, patios or balconies, and complimentary WiFi access. Parking is complimentary and there are no resort fees. Guests will experience casual dining at Canyon Grille restaurant or Pizza Hut Express, fun in the sun at Five Clubhouses featuring one colossal pool and seven large pools & 8 spas, two water slides, two kids' splash pads and playgrounds, table games, catch and release fishing pond, hourly planned activities for all age groups, new for 2016 state of the art fitness center, lighted tennis courts, and a relaxing round of golf on one of two 18 hole golf courses. The Welk Resort Theatre is home to top-notch talent performing Broadway style musicals and starring in comedy and variety shows, including tribute bands. During the Summer are music festivals at the Welk Amphitheatre on the Greens. ... more   less 
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Also Known As:
Welk Resort San Diego Hotel Escondido
Welk Hotel Escondido
Welk Resort Escondido
Welk Hotel San Diego

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