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“Moonlight Memories”

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Best Western Encinitas Inn & Suites At Moonlight Beach
Ranked #2 of 9 Hotels in Encinitas
Reviewed July 23, 2013

This is the second time I have stayed here. The rooms are clean, well lit, and large with soft sheets and plenty of pillows. Depending upon the room one is in there are ocean views from a spacious balcony. The bathrooms are large and appear new. I enjoy the bath and body products they use. The televisions are large with a good channel selection. Some of the rooms offer Keurig style coffee makers which I prefer over other coffee makers. The staff were all polite and solicitous, providing us with helpful information and extra coffee. All the people working at the desk were un-pretentious and friendly making us feel comfortable and welcome. There is a conveniently located computer with printer in the large lobby to print boarding passes.
The pool is large and located on a patio with a hot tub. The area behind the pool is nicely landscaped with interesting flora. There is a short-cut down to Pacific Coast Highway and just two blocks or so to beautiful Moonlight Beach. I especially appreciated the short-cut as going up the hill was a mini aerobic workout for me. In addition to being very close to a beautiful beach the hotel is several blocks from the pretty city of Encinitas full of good restaurants and shops.
My only reservation about this hotel is the breakfast which is for the most part all processed food. I miss the peanut butter from last year.

Room Tip: Room 305 has a wonderful view of the ocean.
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  • Stayed: July 2013, traveled with friends
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Thank Marambra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cbelt, Manager at Best Western Encinitas Inn & Suites At Moonlight Beach, responded to this reviewResponded August 1, 2013

Dear Valued Guest-

Thank you so much for your wonderful review. We are pleased that you returned to our hotel. The location that we have is so fab and we are glad that it suited your needs.

We look forward to seeing you again.

Christina Beltran
760-942-7455

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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458 - 464 of 615 reviews

Reviewed July 23, 2013

The suite was comfortable, and all the staff -- from management to desk to housekeeping to maintenance -- were outstanding in all respects. The variety and filling breakfasts were worthwhile. The location is very convenient to other parts of San Diego and to the encinitas beaches and shopping. It's just a walk to the train as well.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Best Western
Thank Bruce K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cbelt, Manager at Best Western Encinitas Inn & Suites At Moonlight Beach, responded to this reviewResponded July 24, 2013

Dear Valued Guest

We are so pleased that you took the time to write a review. We do thank you for being our guest and we are happy that the suite was suitable for your needs. We strive for excellence and we are thankful that you noticed all the hard work each of the staff did. It is our mission for each guest to hopefully feel the same as you did. The suites are very comfortable for extended stays and the location in Encinitas is perfect.

We do thank you again and hope to see you soon again in the future.

Christina Beltran
760-942-7455

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A TripAdvisor Member
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Reviewed July 22, 2013

Our room was large and the staff was extremely helpful. But the hotel seemed old and grungy. The gym was not operational and the roll-away beds were so uncomfortable that no one could sleep on them (even the new ones). Breakfast was adequate, but it was all processed food. It was definitely adequate, but not superior.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Best Western
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cbelt, Manager at Best Western Encinitas Inn & Suites At Moonlight Beach, responded to this reviewResponded July 23, 2013

Dear Valued Guest,

Thank you for taking the time to write a review, we appreciate it. We are glad you enjoyed your stay in Encinitas. We will have the fitness center open soon. Once it is open, we will have the update on our website. We are looking forward to giving this opportunity to our guests.

We will note all the points for improvement and will handle those.

Thank you for being our guest.

Christina Beltran 760-942-7455

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Reviewed July 21, 2013

Chintzy is the operative word here....from the sheets (they felt like worn-out towels) to the shower soap to the TV remote-every aspect of this hotel felt trailer-park. How this place can cost $200 plus boggles the mind.

One thing they've got right-sharing their space with a Denny's, they deserve each other. It astounds me how people write reviews calling this place a "great hotel". It's definitely close in kind to a Motel 6.

Throughout my entire stay the parking garage looked and smelled like a laundromat that had just suffered an earthquake...sheets and towels and buckets strewn all over the place. This facility needs some serious improvement to be considered a desirable destination.

  • Stayed: July 2013, traveled solo
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Thank Rich J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cbelt, Manager at Best Western Encinitas Inn & Suites At Moonlight Beach, responded to this reviewResponded July 23, 2013

Dear Valued Guest,

Thank you for your candor. We do appreciate you as our guest. Summer rates are very high in July, due to occupancy. We are very sorry that you did not have a good experience here. We are working on hotel improvements this year. We will be adding a gym this summer and we are looking forward to offering this to our guests. We appreciate your honest feedback and will utilize this information to improve our hotel. We are very sorry we did not appeal to you.

Should you decide to return to this area, do call me personally and I will be happy to assist you with your stay and ensure that it will be more positive.

Thank you

Christina Beltran

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Reviewed July 21, 2013

We planned a day at the races at Del Mar on a Thursday. We decided to stay at Best Western Encinitas because of it's location close to the racetrack, and because their room rates were pretty reasonable compared with other nearby hotels. We reserved 3 rooms because other family members were joining us. We arrived at noon, and 2 of our rooms were ready, which we were happy about. The hotel has plenty of parking, both covered and uncovered. The people at the front desk were very helpful and accommodating.

Our rooms were clean and spacious. They each had spacious balconies with a lounger and chair. Our room had a nice ocean view (Room 303). The hotel offered a free breakfast in an area close to the large pool. The food was okay, not great. They offered a typical hotel breakfast
of egg omelets, bacon, bagels, cereal, yogurt, oatmeal, and pastries.
The pool area had tables, chairs and umbrellas, and a hot tub.
Overall, we were pleased with this property and we would stay here again.

Room Tip: There are 3 stories, ours was on the third level room 303 which had a very nice ocean view.
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  • Stayed: July 2013, traveled with family
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1  Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cbelt, Manager at Best Western Encinitas Inn & Suites At Moonlight Beach, responded to this reviewResponded July 23, 2013

Dear Valued Guest

Thank you for writing about our hotel. We are glad you enjoyed the property and saw its value.
We do pride ourselves in our service and our mission is to do all we can to ensure a positive stay. Do call me personally if you ever want to stay again at Best Western Encinitas. We appreciate your business

Warm Regards,
Christina Beltran 760-942-7455

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Reviewed July 19, 2013

The layout of our room is great for anyone traveling with an infant or toddler! A door separates the bedroom from the (bed) sofa and kitchenette area, meaning that you don't have to have all the lights--or the TV--off while your little one is napping or asleep. The kitchenette area is great, and they offer complimentary use of dishes/pots/pans.

The location is great for those with or without a car. A fantastic park is right across the street, which was a hit with our little guy. The beach is a 10/15-minute walk away, and a number of grocery stores and pharmacies are within a five-to-ten-minute drive. Lots of restaurants and cafes within walking distance, too. It took us around 25 minutes in heavy traffic to drive here from the airport--not bad, at all!

Breakfast is nice, and the pool area seems good, too. Our room is right next to both the pool and the restaurant, but you would never know as we don't hear a thing--another plus for anyone with kids!


When we arrived, the member of staff at the desk took a while before "greeting" us, as he was dealing with the computers being down. He also took a phone call while we were waiting for our room keys (and holding a tired toddler), which was a bit off-putting. He was clearly stressed, and seemed a lot more friendly and helpful the following morning. These things happen, but it was kind of a disappointing welcome.

We still have two nights at this hotel, but I wanted to write all this down while it's fresh in my mind. I'm very pleased we chose this hotel, and would definitely recommend it for a fun family vacation in the San Diego area!

Room Tip: We were on the first floor (one level up from the lobby) right outside of the pool, and the noise is...
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  • Stayed: July 2013, traveled with family
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Thank FamilyTraveler136
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cbelt, Manager at Best Western Encinitas Inn & Suites At Moonlight Beach, responded to this reviewResponded July 23, 2013

Dear Valued Guest

Thank you for writing a kind review on Tripadvisor. First of all, I am glad you enjoyed your stay and I am very sorry that the person who checked you in did not you offer the best service. It is difficult when the computers are down, but it should not have been conveyed to our guests. We want all of our guests to enjoy their experience in the hotel regardless of the internal dealings.

We are glad the location and the breakfast served you well. We are so close to Moonlight Beach and the historic downtown Encinitas. We look forward to having you stay with us again. Do call me personally as I will ensure a positive experience the next time.

Thank you

Christina Beltran
760-942-7455

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Reviewed June 25, 2013

Great hotel, excellent , friendly staff and Tomiko's restaurant being right across the driveway was a lovely treat. Good food and good service. The hotel was close to downtown and to the beach where our friends got married on Saturday afternoon, that was the reason for our trip. We have stayed at a lot of Best Western's and this was priced right and the rooms were very accomodating. They do need a couple of upgrades however, new shower curtain would be nice, ours was really tattered and a shelf in the shower for shampoo, razors etc. Not fun having to bend over to get the razor or shampoo off the shower floor. But we would definitely stay there again.

  • Stayed: June 2013, traveled with friends
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3  Thank 89vette89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cbelt, Manager at Best Western Encinitas Inn & Suites At Moonlight Beach, responded to this reviewResponded June 28, 2013

Dear Valued Guest,

Thank you for your wonderful review. We are so pleased that you had a nice stay and that the hotel amenities suited you well. We do pride ourselves on treating our guests good. Tomiko does have fabulous food, guests do get 10% off dinner when they show their room key.

Thank you for the feedback about the hotel and will work on improving those things.

Thanks again.

Christina Beltran 760-942-7455

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Encinitas Inn & Suites At Moonlight Beach

Address: 85 Encinitas Blvd, Encinitas, CA 92024-3625
Phone Number:
Location: United States > California > Encinitas
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Encinitas
Price Range: $139 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Encinitas Inn & Suites At Moonlight Beach 3*
Number of rooms: 94
Official Description (provided by the hotel):
Overlooking the picturesque shoreline of Moonlight Beach, Encinitas Inn & Suites, a Best Western International Hotel, is the perfect place for business or pleasure. Just 30 minutes from the San Diego International Airport, the hotel is at the center of all major San Diego attractions. We at Best Western Encinitas Inn & Suites in California pride ourselves in providing prompt and friendly service to our customers. Enjoy your visit in Encinitas while staying in our comfortable and spacious rooms of Best Western Encinitas Inn & Suites equipped with all the amenities you'll need. Check out the current rates and visit our specials for the latest discounts available to our online visitors. All the rooms at Best Western Encinitas Inn & Suites are exceptionally clean and comfortable. Complimentary deluxe continental breakfast, remote controlled cable television including HBO, king and queen size beds, coffee maker, hairdryer, refrigerator, air-conditioning etc., make your visit memorable and relaxing. King and Queen Suites are some of the specialties, which we provide to our customers. Enjoy a day relaxing around our pool. ... more   less 
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Also Known As:
Best Western Encinitas Inn And Suites At Moonlight Beach
Best Western Encinitas Inn & Suites At Moonlight Beach Hotel Encinitas
Best Western Encinitas Hotel
Encinitas Best Western

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