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“Best Western Encinitas”

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Best Western Encinitas Inn & Suites At Moonlight Beach
Ranked #4 of 9 Hotels in Encinitas
Ventura
Level Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Best Western Encinitas”
Reviewed March 7, 2013

Location is fabulous, convenient. We magically got a room with a view. Bummer it ended a bit sour with an unmarked wheelchair ramp in the parking structure creating a broken foot. Seems the communication between the staff is weak, other than that the service was great!

Room Tip: Third floor facing south.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HealingHabit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cbelt, Manager at Best Western Encinitas Inn & Suites At Moonlight Beach, responded to this review, March 8, 2013
Dear Valued Guest,

Thank you for writing a review on Tripadvisor. I am glad you enjoyed the hotel and the view. We are pleased that you like the room. I am sorry to hear that someone broke their foot. That is not what we wish for any guest. If you have time can you please call me so I can find out more information on how this occured and where.

Thank you

Christina Beltran 760-942-7455
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
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English first
Denham Springs, Louisiana, Usa
1 review
Reviewed March 7, 2013

We went to California for my wife's father's 90th birthday. He wound up in Scripp's Hospital located just down the road from the hotel. It was very convenient and if we were to return and needed a place to stay, it would be at this hotel. The rooms were excellent and the vista was terrific.

  • Stayed April 2012, traveled with family
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank Gregory O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cbelt, Manager at Best Western Encinitas Inn & Suites At Moonlight Beach, responded to this review, March 8, 2013
Dear Valued Guest,

We are so pleased that you enjoyed your stay. This hotel is in a great location and the views from the ocean or park are wonderful. We look forward to having you stay with us again.

Christina Beltran 760-942-7455
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Costa Mesa, California
2 reviews
Reviewed February 28, 2013

It was a nice room, nice view and spacious.Free parking was nice. We enjoyed our stay and have these few suggestions. The presidential suite could use some upgrading, carpets are old and definetly need to watch out for the bed corners! Little more attention to detail for the price would be benificial for both hotel and customer. Ie: plants in the planters, a new paint job on balcony, like I said before "new carpet". Continental breakfast was good, but wouldn't want the same thing day after day, incorporating room service would be a huge plus. All in all, we would stay here again, but don't think we would fork out the money for the Presidential if it were in the same state as it was when we visited.

Room Tip: Don't pay for more than what you get :(
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank dmbdeanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cbelt, Manager at Best Western Encinitas Inn & Suites At Moonlight Beach, responded to this review, April 22, 2013
Dear Valued Guest,

Thank you for your review on a recent stay. We are sorry to hear that you were not satisfied with the hotel and the room in which you stayed. We have taken into account the ideas and requests put forth on this review and will use it to make appropriate changes and enhancements for the future. We do value you as a guest.

Thank you for staying with us.

Christina Beltran
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Running Springs, California
Level Contributor
79 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed February 23, 2013

When we got there no one was at the front desk. Took a while for someone to come. Room was on the 3rd floor and there was a distant view of the ocean and the freeway and stores around. There was a balcony and its fully blocked in not wood. This is a pet friendly hotel. Pets are taken to the first floor where there is a small grass area next to the pool and the breakfast room. There is no grass otherwise around the hotel. Problem is there is a lot of dogs there and lots of barking in the rooms and other dogs have peed on the building or walls not near the dog grass area and left big puddles from the big dogs there and dog poo was left by people not picked up and yes there is a waste disposal right there and there was dog poo on the pavement and a lot far away from this area. Also people next to this dog grass area in a room there were coming in and out and making a lot of noise and dogs would not go due to this. There was a lot of dogs there that were not people friendly or dog friendly and would bark and growl and try to get to the guests there. We have been to other pet friendly hotels and nothing like this we have seen before and there was no waste bags at the pet relief area for the whole stay. It also smelled of dog urine all over. If you go there go to the upper floors and away from the lower first floor where the dog relief grass is. The set up in the hotel room is not good. You come in and face a desk that is in the way and when you sit in the chair for the desk your back is to the door and the bed has lower wood sharp corners that can get your shins. The mattress was fine. There was no microwave but a small fridge and a small Keugig coffee maker and no tea bags. Lower shower door was badly rusted and shower is warm but weak.
The outside of the building looks very nice and they have a structure for parking or outside parking around the back. There is free internet and breakfast. No charge parking. The elevator when you get in bounces some before it will go down and its rather small and smells of dog urine. When we needed a wake up call there was no answer at front desk and we tried 9 times before they answered and it took over 20 minutes for anyone to answer. We were about to go down when finally they answered. Unless you need a pet friendly hotel look around and even then look around. Pet waste all over is not a good thing or getting it on your shoe...

Room Tip: Higher floors away from the dog relief area and possible dogs in rooms near it.
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gardentogarden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cbelt, Manager at Best Western Encinitas Inn & Suites At Moonlight Beach, responded to this review, February 24, 2013
Dear Valued Guest,

First of all, thank you for taking the time to write this review. It means a lot to us. I am sorry that noone was at the desk when you arrived. That should not have happened. We have staff to be at the Front Desk 24/7. We are sorry that the pet friendly areas were not serviced or up to par. The pet area should be cleaned and serviced daily. We are a pet friendly hotel and do welcome guests with their pets. All dogs should be on a leash and it is the responsibility of the owner of the pets to clean up and manage the pets to not disturb any other guests in the hotel.

Our one bedroom suites do have Kitchenettes with microwaves. The third floor rooms will be getting a makeover in the shower area this week, so the above problems you mentioned will be resolved. We also are adding other new amenities to the property. I do invite you to stay with us again. I would love for you to call me personally so I can remedy the situation for you and personally apologize for the dissatisfaction to your stay.

Please call me
Christina Beltran 760-942-7455
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stanwood, Washington, United States
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 18, 2013

Just got home after three nights in the Best Western Moonlight Beach. The facilities are in good shape, the staff is nice and the price is right. I travel for business a lot and usually stay in more upscale hotels than this one, and this compares favorably with those, quite impressive.

My best advice to the management is to clean up the elevator - just throw a fresh piece of carpet on the floor and add some deodorizer. It does a disservice to this great hotel - after we checked in (great experience) we got in the clunky old elevator and became really apprehensive, I think the comment was "I hope the room is better than this elevator." (It was, the room was very nice!). For about $200, the hotel could completely change the perception of everyone who takes the elevator to their room.

Would also appreciate if some fitness stuff were added, maybe some cardio stuff somewhere near the pool... (Please disregard fitness rating below, other than a nice pool there isn't any fitness center to rate, just couldn't uncheck the rating once I checked it. Also no room service that I'm aware of).

We'd definitely stay here again!

Room Tip: "Ocean View" is nice - it's not on the ocean per se, but you can see it 3-4 blocks awa...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dennis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cbelt, Manager at Best Western Encinitas Inn & Suites At Moonlight Beach, responded to this review, February 19, 2013
Dear Valued Guest

Thank you for your wonderful review. We are glad you had a nice stay at our hotel. We are pleased that you enjoyed the property and that the staff treated you kindly. We will have our elevator serviced. It should be running good at all times. We are sorry for whomever commented that the room should be better than the elevator. That was not appropriate and we are sorry for that. We want all of our guests to have a great experience from the moment the walk into the lobby until they check out. We are in the process of adding some of the amenties you mentioned in your review. We hope to complete these projects early spring. Thank you for being our guest and we appreciate your opinions.

We do hope to see you soon again.
Do call me personally and I will ensure a great stay the next time you are in Encinitas.

Christina Beltran 760-942-7455
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massachusetts
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed February 16, 2013

We booked the Encinitas Best Western primarily because we could get a suite there and it is located in the area we wanted to be for our week-long vacation. We had a good-sized suite with a kitchenette, bar area, living area, bedroom separated by a pair of French doors, and a balcony overlooking the street and a nearby playground. Good things: generally, the room was clean, bed was comfy, two big TVs, guest laundry. Things I didn't like: dreary decor -- lots of muddy green paint; fabric on couch and chair and balcony furniture was grubby; kitchenette was totally bare -- no silverware, plates, nothing (although the front desk staff said that if we needed pots and pans, we could ask them); the free breakfast was exactly the same for 7 days in a row and was a clear notch below the "Hampton Inn" standard. It was OK, but if I go back to the area, I'll look around for a possibly better place for the money.

Room Tip: There are rooms and suites -- suites are on the bottom floor which are probably a little noisier.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MassTraveller78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cbelt, Manager at Best Western Encinitas Inn & Suites At Moonlight Beach, responded to this review, February 18, 2013
Dear Valued Guest,

Thank you for taking the time to write a review. We appreciate all the points you have mentioned. We are sorry that the decor and breakfast were not suitable for you. We are in the process of adding new amenities to the hotel that will enhance the stay for guests in the future. Our third floor single King rooms have been remodeled with new paint and new cherry wood furniture.

I do hope you will give us another try. I will do all I can to ensure a great stay.

Christina Beltran 760-942-7455
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Groveland, Illinois
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 10, 2013

We had reservations for a week. After arriving in our room, we discovered that we had no access to wi-fi. After multiple phone calls, we were instructed to bring our computer with us to "try" several other rooms. After three failures, we were moved from the third floor to the first floor. No problem at all with wi-fi in that spot. However, the comfort of the beds left a lot to be desired. Stayed one night but decided we needed to find a different hotel. Ate continental breakfast in the cabana. It was very, very good. When we informed the staff we had decided to check out early, they were extremely helpful and kind. It may be great if you are not as dependent on wi-fi as we are and if you have younger bodies that can tolerate the beds.

Room Tip: We were unable to get wi-fi access on the upper floors; no problem with first floor.
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cbelt, Manager at Best Western Encinitas Inn & Suites At Moonlight Beach, responded to this review, February 11, 2013
Dear Sir,

Thank you for writing a review about your experience here at Best Western Encinitas. First of all we are very sorry the internet service caused so much trouble during your stay. I do remember speaking with you upon your departure. It does please us that all thestaff were friendly and accomodating. We are also glad you did enjoy our deluxe continental breakfast. We do have 24 hour tech support for our wireless provider. We do like to be able to resolve such issues immediately. Thank you for choosing Best Western Encinitas. Should you decide to return to the area again, please give me a call and I will ensure a great stay.

Christina Beltran 760-942-7455
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Encinitas Inn & Suites At Moonlight Beach

Property: Best Western Encinitas Inn & Suites At Moonlight Beach
Address: 85 Encinitas Blvd, Encinitas, CA 92024-3625
Phone Number:
Location: United States > California > Encinitas
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Encinitas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Encinitas Inn & Suites At Moonlight Beach 3*
Number of rooms: 94
Official Description (provided by the hotel):
Overlooking the picturesque shoreline of Moonlight Beach, Encinitas Inn & Suites, a Best Western International Hotel, is the perfect place for business or pleasure. Just 30 minutes from the San Diego International Airport, the hotel is at the center of all major San Diego attractions. We at Best Western Encinitas Inn & Suites in California pride ourselves in providing prompt and friendly service to our customers. Enjoy your visit in Encinitas while staying in our comfortable and spacious rooms of Best Western Encinitas Inn & Suites equipped with all the amenities you'll need. Check out the current rates and visit our specials for the latest discounts available to our online visitors. All the rooms at Best Western Encinitas Inn & Suites are exceptionally clean and comfortable. Complimentary deluxe continental breakfast, remote controlled cable television including HBO, king and queen size beds, coffee maker, hairdryer, refrigerator, air-conditioning etc., make your visit memorable and relaxing. King and Queen Suites are some of the specialties, which we provide to our customers. Enjoy a day relaxing around our pool. ... more   less 
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Also Known As:
Best Western Encinitas Inn And Suites At Moonlight Beach
Best Western Encinitas Inn & Suites At Moonlight Beach Hotel Encinitas
Best Western Encinitas Hotel
Encinitas Best Western

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