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Hilton Garden Inn San Francisco/Oakland Bay Bridge
Ranked #2 of 8 Hotels in Emeryville
peoria, United States
1 review
“Not bad”
Reviewed May 3, 2014

Paying for parking and charging for breakfast, and the price doesnt make it worth taking the hotel. Way too expensive, parking charges better to take a hotel near by which provides free parking and freebreakfast.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sudhirreddy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review, May 12, 2014
Dear Sudhirreddy T, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We pride ourselves in being a great value against the competitive hotels and especially against downtown SF. We have the best location and easy access on and off the freeways. We offer free internet, coffee all day and cookies in the evening. Our business center is free as well as printing.

Charging for the breakfast buffet and parking is fair as it helps offset the cost needed to operate them.

We appreciate your business and hope to see you back real soon.

Sincerely

Sal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,197 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (216)
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English first
Hartford City, Indiana
Level Contributor
266 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed May 1, 2014

This is a nice hotel...i stayed 5 nights, so I had quite the experience with it...
Here is a short pro/con list...

Pros:
- Rooms were very nice with plenty of space and plenty of amenities (fridge, microwave, etc.)
- Beds were comfortable, and the room was clean!!!
- Really nice restaurant/bar inside the hotel (It's a little pricy, but great food and service).
- Front desk was great all around, they called me a taxi on the last day, gave me a free water as a Hilton member, and was always there with a friendly greeting every time that I walked in the front door.
- The 24 hour fitness room was fantastic, especially on my first day there when I woke up at 4am...not used to the time change yet!!!
- The free Emery-Go-Round shuttle stops right in front of the hotel and takes you straight to the BART station.
- The hotel is right next to a great paved jogging path that leads around the marina and the water's edge.
- Easy walking distance to some great restaurants, shops, and public transit stops

Cons:
- No internal stairs...both stairs lead you straight outside, which means you have to use the elevator to go up to your room...
- Elevators where painfully slow during prime times and 1 of the elevators was out of service for my entire stay
- A pool would be nice, but not a huge deal, however having the whirlpool outside was mostly unusable during cold or windy times...

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vacation_Commander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review, May 12, 2014
Dear Vacation_Comma...., thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. You are right on with your pros and cons. I did want to mention that our elevator remoderization project is coming to an end. Two elevators are brand spanking new and the third will be in a couple of more weeks. We appreciate everyones patience on these projects, but it had to be done.

We appreciate your business and hope to see you back real soon.

Sincerely

Sal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, California
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed May 1, 2014

Stayed here on a Saturday night in April, and had a pleasant experience, one I would expect from a Hilton Garden Inn. Whenever we stay with them we know what to expect. This location was no different, although we did hear traffic noise from the freeway outside, but it wasn't unbearable. We still had a nice night's sleep, and that's all you can ask for really.
The room was 2 double beds, and we had plenty of room for the three of us. The Keurig was appreciated, as was the mini fridge and microwave. Parking was $15, which I suppose isn't bad for the area, but still, who wants to pay for parking? The rate was very good for the area and I was lucky to find it online, which helped with the decision to stay here as other hotels in the area were much higher.
Would certainly stay here again should the price be reasonable.

Room Tip: I noticed they have rooms right next to the elevators. I would avoid those.
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Durhamite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review, May 12, 2014
Dear Durhamite, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. All Hilton Garden Inns pride themselves in offering great values and we are no different. We have great rates and very competitive to our competition.

We appreciate your business and hope to see you back real soon.

Sincerely

Sal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 1, 2014

I stayed here one night for a business meeting. The hotel is located conveniently across the bay from San Francisco, 15 minutes from the Oakland airport. Everything about the hotel was fine, including the room size, amenities and reasonably priced breakfast. However, my room faced toward the freeway and the noise made sleeping difficult. Very busy freeway. I was on the 4th floor.Suggest asking for a room facing west towards the Bay. If none available, don't stay there.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crystalmarina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review, May 12, 2014
Dear Crystalmarina, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We apologize if the freeway traffic kept you from sleeping well. We do provide ear plugs in the rooms if you are a light sleeper. We would also be happy to move you to the other side if there is rooms available on the other side. These rooms go quickly and the upper floors have a primium as they also provide great views of the city.

We value your business and hope you come back and give us another opportunity to earn your business.

Sincerely

Sal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 28, 2014

Stayed here b/c I didn't want to be overcharged for a hotel room in the city and wanted access in/out of the Bay Bridge easily. This location was very convenient to me since I had to travel to other Bay Area cities. I would stay here again.

Room Tip: The back of the hotel away from the freeway.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Exaktoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review, May 1, 2014
Dear Exaktoh, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. Our location is perfect for having to get around the bay area and other bay area cities. Being right off multiple freeways is a plus.

We appreciate your business and hope to see you back real soon.

Sincerely

Sal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yokohama, Japan
Level Contributor
142 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 26, 2014

Location is just across the bridge from SFO city centre. Large shopping centre and Denny's are closed by. Good alternation if hotel at SFO city is very busy.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VeryFrequentTravelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review, May 1, 2014
Dear Very Frequent Travelor, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We are a great alternative to staying in the city. We have great views, things to do in the area, and the best part, much better prices.

We appreciate your business and hope to see you back real soon.

Sincerely

Sal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 26, 2014

Better than basic accommodations with some nice user friendly touches. Restaurant hours were good for those with early agendas and having coffee in the lobby at all times was extremely nice. We travel to CA from NYC and I tend to wake up very early and I loved being able to go down and get a cup! Its touches like that which will make me go back.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Deborah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review, May 1, 2014
Dear Deborah F, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I have to agree, a hot cup of good coffee starts the day on the right foot, no matter what time the day starts.

We appreciate your business and hope to see you back real soon.

Sincerely

Sal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn San Francisco/Oakland Bay Bridge

Property: Hilton Garden Inn San Francisco/Oakland Bay Bridge
Address: 1800 Powell St, Emeryville, CA 94608-1808 (Formerly Holiday Inn)
Phone Number:
Location: United States > California > Emeryville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Emeryville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn San Francisco/Oakland Bay Bridge 3*
Number of rooms: 279
Official Description (provided by the hotel):
The Hilton Garden Inn San Francisco/Oakland Bay Bridge is nestled on the waterfront at the foot of the historic San Francisco Bay Bridge in Emeryville, CA and boasts panoramic views of the Berkeley Hills and the San Francisco Bay. The hotel is conveniently located minutes from Berkeley, San Francisco, and Oakland and offers complimentary WiFi. ... more   less 
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Also Known As:
Hilton Garden Inn San Francisco/Oakland Bay Bridge Hotel Emeryville
Hilton Garden Inn Emeryville
Emeryville Hilton Garden Inn
Hilton Emeryville

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