My rating is for the food. Not the service.
Not sure when Kabob Palace first opened but I know it hasn't been open long. It showed in the service we received on 1/5/13. Been wanting to try it since there aren't many restaurants in Elk Grove that offer foods from that region of Asia. There must've been something wrong goin' on in the kitchen because people had to wait for an inordinate amount of time. The wait staff (there seemed to be only 2) tended to argue about when to clear tables and when to serve.
Regardless, our waitress was very nice and apologetic for the delay, which, compared to others, wasn't as long. I even think we received our food before another table or 2 who were there before us.
Now on to the food, My son ordered the combo (cubed beef and chicken). My wife, a different combo (ground and cubed beef), I, the lamb kabob. Even though we had to wait a bit, it was worth it. We all shared with one another and every bite was tender and nicely spiced. The rice was fluffy and also nicely seasoned. We ordered an appetizer (the eggplant) that came with our meal but, that was ok given the problems they were having. That eggplant was great! With the bread they gave along with the green dipping sauce... Mmmmm! The whole meal was really good!
We plan to go back and hope they've ironed out their operational problems. We weren't in a hurry so we kinda enjoyed the floor show, i.e., the wait staff sniping at each other, some customers getting impatient and voicing their displeasure, and our waitress coming by several times apologizing and updating us on our food's eta.
I hope they get things ironed out because we need more restaurant choices in Elk Grove. All-in-all, the food was really worth the wait.