We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5
Ranked #1 of 6 Hotels in Elk Grove
Certificate of Excellence
GreenLeadersSilver level
Reviewed May 17, 2014 via mobile

This is a great Hotel ! Whole family very pleased with all aspects of our stay. Starting with Morgan our reservations were spot on. Our arrival, check in and stay made the best by Marissa. Gals at Breakfast gave us special attentions. Recommend !!

Stayed: May 2014
Thank Skip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saceg_hampton_suites, General Manager at Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5, responded to this reviewResponded June 2, 2014

Hi there Skip,

Thank you for your review and mentioning a couple of my employees. We are very excited that we exceeded your expectations and that your stay was great. We aim to please from every angle possible to offer you the best stay. I'll make sure that Morgan and Marissa see your review!

Thank you for your business and we look forward to you staying with us again!

Joseph Pickett - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (602)
Traveler rating
Traveler type
Time of year
Language

432 - 438 of 602 reviews

Reviewed May 16, 2014 via mobile

The hotel is an easy access from I5 and is a clean comfortable place in a nice neighbourhood. It does however have paper thin walls that you will hear everything and everyone beside you or as they shamble through the halls. Seriously a couple of bucks on soundproofing would have been an idea. Otherwise its what you would expext; clean comfortable hotel.

Stayed: May 2014, traveled with friends
Thank Tommyboy-YVR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saceg_hampton_suites, General Manager at Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5, responded to this reviewResponded June 2, 2014

Hello TripAdvisor Member,

Thank you so much for your review. I'm sorry you experienced some noise during your stay. When our hotel is full, we seem to have more noise then we would like but I assure you, we are working hard to be better. Every Monday and Friday we specifically discuss noise in the hotel during our morning meetings and review the findings with our evening staff. We have additional staff on weekend evenings to help with noise that happens with traveling families and we have put together some Sleep Tight Kits for those who may be extra sensitive to outside noise.

Next time you are in Elk Grove, I hope you will stay with us and see the changes we continuously make to be better then we were before. We always enjoy feedback so we know how we can improve.

Thank you so much and we hope to see you again soon.


Joseph Pickett - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2014

The reviews were mixed for this Hampton, but there were not too many places in Elk Grove to choose from and this was in a quiet place in a sort of cup-de-sac. We were quite surprised to find our room was on the ground floor, clean and big enough to enjoy the space we had. The mattress was comfortable not too soft or hard like at many places we have stayed before!
There were two big events going on the weekend we stayed a basketball tournament and a wedding reception. Our room was quiet from street noise, but unfortunately next door to us were noisy teenagers slamming their doors coming and going! Sunday they had checked out and we really enjoyed the peace and quiet. NO night time cookies on weekends!
Monday upon checking out the manager and I spoke. He was very interested in our reviews. My big complaint is to have more variety for breakfast, but it's not a bad breakfast at all. This hotel staff is pleasant and helpful. Also, this Hampton is close to where our family lives and we'll definitely stay here again not at the previous place.

Room Tip: Ask for a room facing front of hotel. Rooms are very well-insulated don't hear cars coming or go...
See more room tips
  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gemgirl612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saceg_hampton_suites, General Manager at Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5, responded to this reviewResponded May 15, 2014

Hello Gemgirl612,

Thank you so much for your review on TripAdvisor. We appreciate your honest and fair comments and we are glad you had a great stay. We are sorry to hear that there were some other guests next to you making a disturbance. We are continuing to train our staff on how to respond to noise complaints so we everyone can enjoy their stay. I can see how frustrating it can be when someone next to you is being loud when all you want to do is relax.

We are always looking for ways to improve our product and breakfast experience. We offer a full on the house breakfast which does include many different items. Our hot items rotate every day so the menu isn't the same, day after day. My favorite is the fresh oatmeal.

I am glad that you will stay with us again when you visit Elk Grove. If you find yourself just driving through, stop on in for a fresh cup of coffee or some ice cold water. We look forward to your next visit and if there is something special we can do for your stay, please let us know!

Thank you again.

Joseph Pickett - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2014

The people in the hallway and rooms where making noise and slamming there doors, it started at 4am and didnt stop til 9am. Lets just say no rest was had that night. Not sure its the staffs fault, but people sometimes only think of themselves. Needless to say the walls are very thin and the door might as well been open, as it didnt stop any of the sound from coming into the room. As a person on a business trip, you need your rest, and having loud noises starting at 4am, just does not make for a nice rest.

  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Patrick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saceg_hampton_suites, General Manager at Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5, responded to this reviewResponded May 15, 2014

Hi Patrick,

Thank you for your review and an opportunity to improve our product and service. I am sorry to hear that you did not have a perfect stay and that there were some noise issues in the hallways. We are aware that our door locks make more noise then they should when they click close. We are working with the lock vendor to find a fix as well as finding a way to insulate the door frames.

We now have relaxing noise machines for light sleepers that have difficulty sleeping when they are away from home. We have found that our guests love using them and they have a very relaxing stay. We started offering the noise machines this week, partially because of your review and other feedback we have received. We do our best to make each stay as comfortable as possible.

We hope you will continue to stay with us and we would be happy to selected a room near the end of a hallway so there is less traffic around your room. If there is something else we can do for you, please let us know and we would love to be helpful. We hope to see you again next time you are in Elk Grove.

Thank you again for your review and we'll see you soon!

Joseph Pickett - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2014

I found good reviews and a good room rate online and decided to try out Hampton - could not remember if/when I had ever used them before. I was very pleasantly surprised with the appealing look and finish in public areas, my room and the pool/hot tub area too. Breakfast was quite good with a nice variety as well. Some extra touches surprised me - extra/interesting juice variety at breakfast - and a makeup remover towelette for ladies in the bathroom.

  • Stayed: May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank jeffreynp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saceg_hampton_suites, General Manager at Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5, responded to this reviewResponded May 15, 2014

Hello Jeffrey,

We are so pleased to hear that you had a great stay and that everything went just right. We appreciate your tripadvisor review and the 5 star rating. I'm glad that you took notice of the small details of the things we provide here and the appeal of our public areas. We love it when our guests enjoy their stay and have a wonderful experience.

We always look for ways to improve our hotel and we are glad that we surprised you with your stay. If you find yourself in Elk Grove, please come on by, help yourself to some refreshing ice water or a cup of coffee and say hello. If you need a place to stay, we would be thrilled to have you as our guest again.

Thank you again for your business.


Joseph Pickett - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2014

Everything about this place was perfect. It's all in the details.
Front Desk service was excellent. Room was perfect, even down to the shower head, water pressure, amenities. All perfect. Breakfast in the morning itself was a $50.00 value in some 'ritzier' hotels.
Save money, stay in Elk Grove, nice safe environment, then drive 15 minutes to Sacramento. Highly recommend this place.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank mrandall33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saceg_hampton_suites, General Manager at Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5, responded to this reviewResponded May 15, 2014

Hello mrandall33,

Thank you so much for your 5 start review of our hotel. We are so pleased that you enjoyed your stay with us and that everything was PERFECT for your stay. We take a lot of pride in our hotel and the services we offer. We put a lot of focus on the condition of our rooms and the food at breakfast. The staff here loves to hear feedback to know that we did everything just right or even when we need to improve.

I'm glad you had a great stay and we look forward to your return. Please give us a call anytime or come on in for some refreshing ice water and say hi!

Thanks again.

Joseph Pickett - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2014

The overall service was great, breakfast better than most. (a little more than what i would normally pay, but overall very good. Good location (Close to two nice Golf courses) Staff very helpful and friendly!!

  • Stayed: April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saceg_hampton_suites, General Manager at Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5, responded to this reviewResponded May 12, 2014

Hello Mike P.

Thank you for your review. We are so glad that you enjoyed your stay here and that we exceeded your expectations. Our staff works hard to deliver the best service possible to our guests.

We are very proud of our clean and fresh bed linens, many complimentary services and our on the house full breakfast. It is very important to start the day off right so we offer many different options so there is something there for everyone. Our hot items rotate daily and we also have fresh hot oatmeal, fresh sliced fruit, make your own waffles and many baked items. I'm glad that you enjoyed the breakfast and that the staff was helpful.

We look forward to your next visit and please give us a call when you are ready for your next stay and we will get your reservation all setup for you.

Thanks again.

Joseph Pickett - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Elk Grove
4.6 mi away
Hilton Garden Inn Sacramento Elk Grove
1.2 mi away
Holiday Inn Express Elk Grove
4.5 mi away
Holiday Inn Express Hotel & Suites Elk Grove East
Show Prices
Show Prices
Show Prices
0.1 mi away
Extended Stay America - Sacramento - Elk Grove
4.5 mi away
Fairfield Inn & Suites Sacramento Elk Grove
12.9 mi away
Hilton Garden Inn Sacramento/South Natomas
Show Prices
Show Prices
Show Prices

Been to Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5

Address: 2305 Longport Ct, Elk Grove, CA 95758-7127
Phone Number:
Location: United States > California > Elk Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Elk Grove
#1 Green Hotel in Elk Grove
#2 Business Hotel in Elk Grove
Price Range: $121 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
The Hampton Inn & Suites Sacramento-Elk Grove hotel is surrounded by beautiful California greenery, public parks and appealing attractions (we're 12 miles from downtown Sacramento). Choose a spacious guest room, or upgrade to a suite with a sofa bed, microwave and refrigerator. Enjoy many amenities at our 100% non-smoking hotel, like our free breakfast (with hot and cold items), free WiFi in every room, LCD HDTVs, outdoor pool and whirlpool spa, fitness room, room service, on-site snack shop and free parking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Hotels.com, Orbitz, Hotwire, TripOnline SA, HotelQuickly, Cancelon and getaroom.com so you can book your Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Sacramento-Elk Grove Laguna i-5
Hampton Inn & Suites Sacramento-Elk Grove Laguna i-5 Hotel Elk Grove
Hampton Inn Elk Grove
Elk Grove Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing