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Reviewed September 27, 2017

The Embassy Suites LAX South is very close to the Los Angeles International Airport. There are gas stations and restaurants close by for travelers. It is easy to get into and out of this area by using the local streets (and easily avoiding the freeways). The "happy hour" is fairly good too. This could serve as a light meal in most cases. And it is free! The staff has always been very courteous and helpful. This is one of the regular hotels frequented when traveling to the Los Angeles area.

Date of stay: September 2017
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Bill C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded November 30, 2022

Thank you for staying with us and for taking a moment to share your feedback. We are glad to hear you enjoyed your stay and we hope to welcome you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2017

I was happy with my stay. The hotel was clean and comfortable. Employees were friendly and helpful. Conference amenities were excellent. Will attend another conference at this location. Thanks for a good experience.

Date of stay: September 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank horselovernh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded November 30, 2022

Thank you for staying with us and for taking a moment to share your feedback. We are glad to hear you enjoyed your stay and we hope to welcome you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2017 via mobile

It's 420am local and I'm checking out. Woke up at 330 and found two cockroaches. I'm a gold member 25+ years and never had that happen. Told front desk and all I received was a sorry and no room charge.

Date of stay: September 2017
Trip type: Traveled on business
1  Thank Alan M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Los Angeles International Airport South, responded to this reviewResponded September 26, 2017

Dear Alan Marsilio,

I want to thank you for being a Hilton Honors Gold member and sincerely apologize for the inconveniences you dealt with during your stay with us. We made sure not to charge you for your stay and sent our engineer team up right away to take care of the issues. I am so sorry again this happened and would love another opportunity to make it right for you.

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Reviewed September 24, 2017

This hotel is pretty convenient to the Forum for a concert night out. it was also popular for football fans going to the Colisuem. No issues with room or check-in. Nice room and complimentary internet in our package. Decent bar/restaurant.

Our one issue was not getting our room until 5pm.

Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Jeff D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded November 30, 2022

Thank you for staying with us and for taking a moment to share your feedback. We are glad to hear you enjoyed your stay and hope to welcome you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2017

This seems to be an older property but has been upgraded and well maintained. Bed was comfortable water was hot and had good pressure. Staff responded to my issues and the communication via text was great!

Date of stay: September 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Dan G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded November 30, 2022

Thank you for staying with us and for taking a moment to share your feedback. We are glad to hear you enjoyed your stay. We are going to go under renovation next year, so we hope to welcome you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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