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All reviews evening reception managers reception made to order breakfast underground parking free happy hour nachos free drinks indoor pool complimentary breakfast close to the airport living room the breakfast area los angeles an airport hotel omelet business center shuttle service
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Reviewed January 21, 2017

Location location location. Optimum location close to everything. Just far enough off the road for peace and quiet while close to the road. A little out of the way based on imperial hwy twist and turns. Parking is a little ackward and $$$. But not too bad for area. Hotel breakfast and happy hour were very good

  • Stayed: January 2017, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Sfrims
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2017

Our room was old and tired. The worst part is that there was no heat. We called the front desk and they said they would send someone up to "fix it". A gentleman came to our door with a small space heater and said that the heat did not come on until midnight. Really? It never came on. The base boards in the bathroom were a mess, and the room needed a deep cleaning. I would never go back to this particular Embassy Suites until it was updated.

Stayed: January 2017
1  Thank nmwhitebird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Manager at Embassy Suites by Hilton LAX South, responded to this reviewResponded February 3, 2017

Thank you for taking the time to review our hotel. I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. Thank you again for your feedback. We hope you will consider staying with us again soon so we may have the opportunity to make it right.

Luke Erickson
Guest Services Manager
Embassy Suites by Hilton LAX South
310-640-3600

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2017

Nice, spacious place. Very close to LAX but did not notice excessive aircraft noise. The complimentary breakfast is above what you expect from a hotel, and the complimentary drinks and snacks at 5:30 was very welcome after a drive from the Grand Canyon

  • Stayed: January 2017, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2017

Terrific hotel. Really enjoy the happy hour on every stay at this location. Staff are always pleasant and courteous. Always a pleasure to stay at this particular location. The rooms are better than most others and I know that I will enjoy my stay. While I have only stayed here for business I would not hesitate to stay at this Embassy Suites location for leisure as well.

  • Stayed: January 2017, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Daniel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2017

Very nice location with quick and timely service to the airport. The suite was spacious and met our family's needs. Made use of fridge and microwave in the room. The staff was friendly as well as very helpful. They were able to answer our questions and provide many useful tips

  • Stayed: January 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank JFred411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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