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Embassy Suites by Hilton LAX South
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Reviews (1,864)
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Reviewed January 5, 2014

Stayed for three nights in Jan 2014. Had my adult kids in a double queen and a king suite for my wife and myself.

To get it out of the way, the rooms are noisy at night with the airport traffic. That's just the way it is and there isn't much they can do about it. If it is a bid problem for you, I'd suggest going elsewhere. Apparently the side of the hotel where the double queens are located (by the street/airport) are noisier than the side where the kings are (not sure which is north or south). One of my daughters had trouble with the noise the first night, but they switched beds for the second and it went fine.
We did have an issue with loud construction going on behind the building very early on the first morning. You might want to get a higher floor to avoid this or ask about it (no problem day 2 or 3).

Second, they charge $26 a night for parking in the garage or you can try the street for free. We went with the garage and just factored it into the cost. No problem finding a spot in garage, we did not try the street. Again, if this is an issue, consider it.

The rooms are large and comfortable, even for an Embassy Suites. Makes it easy to work or watch TV in the living room while the other suite-mate is resting. Showers/bathrooms fine.

Internet is NOT free, but you can get it for free if you are Gold or Diamond HHonors member or if you have an AT&T account (we had the latter). This is 2014, we all have multiple devices, wi-fi should be free, IMO.

The breakfast buffet is good and they manage the crowds quite well. We never had an issue finding a place to sit and eat. The breakfast crew was very nice.
Ordered room service a couple of times and it was good and quick.

Location by the airport is good, but access to LA attractions (Hollywood, Disney) wasn't bad either. You can get to most places in about 30 min and the traffic wasn't bad.

Overall, quite good. Would stay again.

Room Tip: Light sleepers beware of jet noise.
  • Stayed: January 2014, traveled with family
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1  Thank oneupper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton LAX South, responded to this reviewResponded January 15, 2014

Thank you for the wonderful review. There is a lot of great information provided and I love that you let our other guests know the options available. In terms of the room locations all of our two-double suites are located on the north end of our hotel (or airport view). We recommend booking into a king suite if you are looking for a quieter location as they face away from the airport.

Thank you again for the wonderful review and we hope to see you and your family again soon.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
James.Ohl@Hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2014

Airport hotels are never exciting, so our group of six was pleasantly surprised by our experience. Good looking hotel with large open areas. Basic but recently renovated rooms...and strangely great sheer curtains. Super helpful staff who guided us to free parking instead of having to use the $25/night garage. Superb breakfast--not just omlett bar but huge variety, pancakes to order, the whole nine yards. Overall this was a great experience and we'll be back. Extra nice is the shuttle to the very near airport so you don't have to deal with drop offs for anyone who might need to grab a plane.

Room Tip: Try to get overlooking koi ponds if you have kids.
  • Stayed: January 2014, traveled with family
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Thank eliana23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton LAX South, responded to this reviewResponded March 6, 2014

I am very happy to see that you enjoyed your visit with us. Not many people get excited when they see they will be staying in an airport hotel but we have a great location that seems to surprise our guests in a good way. Also, I love to hear the positive reviews that point out our team members. They work very hard to make sure our guests enjoy their time here and take great pride in our hotel. Thank you.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
James.Ohl@Hilton.com

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Reviewed January 1, 2014

I choose Embassy Suites Hotels mainly because I have a family of 5 with three teens and we appreciate the sofa bed and the living room space - something very few hotels offer. They also don't give you a hastle when booking like other hotels that want us to book 2 rooms - as if money is no object. Embassy Suites are consistently above average in service, size and quality of rooms and amenities. Great for family travel. This one was no exception. We stayed at the Embassy Suites South Airport Hotel in LA as well. The reviews say the north hotel is better, but we really didn't notice any difference. Both are good.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank traveldad007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton LAX South, responded to this reviewResponded January 9, 2014

The Embassy Suites brand is a great value for large families. I am sure the complimentary cooked-to-order breakfast was a lifesaver for you since you were traveling with three teens. With so many options I am certain each member of your family was able to find something to enjoy each morning.

Thank you for providing your feedback and we hope to see you and your family again soon.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
James.Ohl@Hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2013

This property provided a pleasant experience for us during the busy holiday season. Efficient check-in, reasonably clean room, and outstanding breakfast. Great location near LAX, if you do not mind the air traffic background noise. Would definitely do it again.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Joseph O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton LAX South, responded to this reviewResponded January 9, 2014

Thank you for joining us over this past holiday season. I know traveling during the holidays is stressful and I am glad we could provide you a little rest and relaxation. I hope you had a wonderful trip to town and wish you and your family a safe and enjoyable 2014.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
James.Ohl@Hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2013

Really nice people working at this hotel It is off the main airport drag and doesn't have the traffic and congestion of most of the other airport hotels, and yet still within a few minutes of terminals.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton LAX South, responded to this reviewResponded January 9, 2014

In all my years working in and around the hospitality industry one thing remains true; having outstanding team members will set your hotel apart from the others. We are very proud of the team we have here in El Segundo and are glad to see your review. To title your review “great staff” is a compliment we are excited to share. Thank you.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
James.Ohl@Hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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