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Embassy Suites by Hilton Hotel Los Angeles International Airport South
Ranked #6 of 13 Hotels in El Segundo
Reviewed September 21, 2013

We've stayed at a lot of Embassy Suites but the happy hour at this one has a really good food spread. We also upgraded our room to have access to their new "pantry" it was stocked with snacks and drinks. You did have to call for the shuttle and it took awhile to arrive at the airport.

Stayed: September 2013, traveled as a couple
1  Thank NcJojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded September 29, 2013

I am pleased to see you enjoyed the evening reception. Our new executive chef has put together some great snack options for our guests throughout the week. And the new credenza has been a huge hit. Unlimited access to the snacks and drinks is well worth the cost of the premium suite.

I apologize for the delay of our airport shuttle. Unfortunately we are at the mercy of the LAX traffic but we try our best to reach our guests as quickly as we can and will continue to work on cutting down on the time.

Thank you for your great review. We hope to see you again soon

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
james.ohl@Hilton.com

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1,220 - 1,226 of 1,774 reviews

Reviewed September 19, 2013

Overall, a good place to stay for long business trips. The rooms on the north side on the upper levels have nice views of the airport. Also you can run to the beach from the hotel in about 15 minutes. The rooms are very comfortable with a sitting area and 2 seperate vanities with sinks.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank Devon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded September 29, 2013

The separate living room and bedroom makes this a great place for a long term stay. You can watch television or do your work in the living room and then retire to the bedroom for some relaxation and sleep. Not having to worry about cooking breakfast each morning before work is a great benefit as well and the mini-fridge is handy to store groceries for the extended stay.

Thank you for your wonderful review and we hope to see you again soon.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
james.ohl@hilton.com

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Reviewed September 16, 2013

Stayed for a quick overnighter to see our daughter off to the airport. We chose this E.S. because they take pets. Our vehicle was too large for the underground parking, luckily there was public parking on the street. You would never guess we chose a smoking room. It was fresh and clean!

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Noel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded September 29, 2013

I am glad that we could accommodate your family and pet. I know from experience how difficult it is to find a comfortable place to stay when traveling with a pet. Being this close to a major airport it is sometimes confusing why so many hotels refuse pets. We have many military families moving overseas or moving home with their pets and we are happy to have a place for them to stay. However, we also know many people have allergies and we go out of our way to deep clean the rooms upon check out to ensure a comfortable stay for all of our guests.

Come back and visit soon.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
james.ohl@hilton.com

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A TripAdvisor Member
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Reviewed September 16, 2013

Very comfortable, clean, and quiet suite room. Nice quiet central A/C - not the noisy in-window type. Luxurious lobby, restaurant (good food, good service), pool. Separate spacious breakfast area with GREAT food served to order or buffet.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded October 23, 2013

Thank you very much for sharing your review with us. I know our breakfast team will be happy to see your comments as they work very hard to make sure your mornings start off positive. From the cooked-to-order omelets to the fresh made salsa it is obvious to everyone how much they love our guests.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
James.Ohl@hilton.com

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Reviewed September 11, 2013

Our expectations were meet. The pool closed early due to an illness with another guest and it did not open until the next morning at 6am. This was the only downside. Other than that, our stay was fabulous.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Claudia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded October 18, 2013

I am very happy that you enjoyed your stay with us. I only hope that on your next visit with us we can meet our goal of exceeding your expectations. I was sorry to hear about the illness in the pool, but for safety of the other guests we had to shut it down until it was cleaned. I hope on your next visit with us that the pool will be fully open for fun.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South

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Reviewed September 10, 2013

My husband and I stayed without the kids on a short trip to see a show in Los Angeles. The hotel was very clean, the room was huge and it was convenient to the beach cities. We couldn't hear the airplanes at all even though it was right across from the runway.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
1  Thank azomama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded September 29, 2013

I hope your kids were not jealous of your trip to LA. I am glad you selected our hotel for your quick getaway and I hope the show was enjoyable. Keep us in mind for your next visit to the area and feel free to bring the kids along.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
james.ohl@hilton.com

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Reviewed September 9, 2013

Overall a very nice hotel, very good staff, wonderful rooms. The two biggest negatives: 1) The room temperature is directly tied to the main building setting and so it could only be made cooler or warmer by a few degrees; 2) The breakfast service started too late for the work hours I had to keep, so to have breakfast I had to leave even earlier to eat before work or have some leftovers or snacks in my room; 3) The charge for the parking garage on top of the room charge/taxes??? Times are tough all over and I remember the old days when parking - at the hotel you were paying for a room in - was included. The positives: 1) The staff was very courteous and as helpful as they could be; 2) The central courtyard was very nicely appointed and well maintained; 3) Sweet suites - I liked the two room layout. I would be likely to stay here again when in this part of Los Angeles.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank anttoniusquattronius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded November 4, 2013

I am excited to see your great review. You make some great points and we will definitely keep them in mind as we look for improvement ideas. We try to set the breakfast times to meet the needs of the majority of our guests, but we know it is impossible to fit everyone into a specific timeframe. Feel free to stop by the breakfast area even if it’s before the opening time as they might have some items ready for you.

Thank you for your time and we hope to see you again soon.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Hotel Los Angeles International Airport South

Address: 1440 E Imperial Ave, El Segundo, CA 90245-2623
Phone Number:
Location: United States > California > El Segundo
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in El Segundo
#4 Romantic Hotel in El Segundo
Price Range: $162 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Los Angeles International Airport South 3.5*
Number of rooms: 349
Official Description (provided by the hotel):
This all-suite LAX Airport Hotel offers 349 newly renovated two-room suites, complimentary cooked-to-order breakfast, free evening reception*, and free shuttle service to/from Los Angeles International Airport as well as amenities including an indoor pool, fitness center, and business center. ... more   less 
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Also Known As:
Embassy Suites El Segundo
El Segundo Embassy Suites

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