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Embassy Suites by Hilton Hotel Los Angeles International Airport South
Ranked #5 of 13 Hotels in El Segundo
A TripAdvisor Member
Belleville, Michigan
1
Reviewed June 10, 2013

The Hotel is absolutely Beautiful, Greenery surrounds you and it provides a great atmosphere. The room was clean, beds slept well. Daily made to order breakfast was fantastic as well. Enjoyed the pool and jacuzzi. The hotel staff was attentive and very polite. When I return to LA I will stay at this hotel again.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded June 11, 2013

So glad you enjoyed your time with us and hopefully your birthday was a big success. The gardens and water aspects of the lobby are a signature for the Embassy Suites and really stick out with the unique layout of the hotel.

Thank you for sharing your experience and we hope to share many more of your birthdays together.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South

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1,230 - 1,236 of 1,721 reviews

Reviewed June 9, 2013

We stayed here last month for a couple of nights while in LA. This is a great transit hotel because of its proximity to the airport and the free shuttle service to and from the airport. If you are planning to go into the city it might be difficult without a car. The rooms were clean and came with a microwave, small fridge and a coffee maker. It was generally well maintained with a tropical feel to the lobby and restaurant area with trees and gold fish in the little ponds. A hot breakfast and evening drinks were included in the price which was great. The breakfast was surprisingly good and the drinks very welcome and unexpected. They provide beer, wines and cocktails. Needless to say everyone gathered there early evening! I would definitely stay there again if I was transiting through LA. Good value for money.

  • Stayed: May 2013, traveled as a couple
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Thank Lovegoodthings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded June 20, 2013

Our complimentary shuttle to and from the airport is a great service for those in transit. Not having to worry about LA traffic or paying for a taxi is a great benefit for our guests. When arriving at LAX make sure to contact the hotel once you have your luggage so we can come pick you up. We also have regularly scheduled trips for our departing guests starting as early as 4AM daily.

See you next time.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South

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Reviewed May 29, 2013

This hotel was just wonderful! When we arrived they had sold our room, to make up for it they gave us a pass to the parking garage. It is located under the hotel and is a bit pricey so most people park in the street. Our desired room was prepared the next morning. It was lovely; a very clean king sized bed, with a living room awaited us. Breakfast was also great. There was the option of the continental self serve breakfast or the cooked to order restaurant that had a daily special each morning. The cooked to order breakfast was my favorite. The decor inside the common ateas was beautiful. There were ponds throughout the lobby and breakfast areas with Koi fish, turtles and small ducks. From the panoramic elevator, the lobby looked like a park full of bushes and small trees and little benches for guests to enjoy. There was a pool however we did not use it, therefore I cannot comment on it. The staff at this hotel was very friendly and quick to assist. Note...the airport is across the street, we didnt have any noise from the planes however if you want a view please request a room that doesn't over look the airport. Our room did, we didn't mind at all.

  • Stayed: April 2013, traveled with family
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Thank carebearshare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded June 20, 2013

Thank you for sharing your experiences regarding our hotel. We are becoming the hotel of choice for plane enthusiasts from around the world due to our great airport views but you are correct, this sometimes comes with the noise. For our light sleepers I would recommend something on the south side of the hotel as there are international flights leaving as late as midnight.

Thank you again for posting your review and we look forward to your next visit with us.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South

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Reviewed May 29, 2013

The room was very clean. The air conditioner was a bit loud. The staff was very polite. I would have liked a larger selection of fruit at breakfast and even at the evening reception. Overall, great hotel.

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Aura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded June 24, 2013

Thank you for sharing your feedback regarding your visit with us. Your feedback regarding the breakfast is very good and will be shared with the team. The breakfast team is in the process of selecting some new items for the buffet and I am sure they will be focusing on healthier options.

Come back and visit us soon.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South

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Reviewed May 27, 2013

The rooms were very quiet, as close to the airport as it is. Nice property, very close to the airport, close to El Segundo. Quiet atmosphere within the hotel. No loud music, very restful.

Beds are very comfortable, a nice property!

Room Tip: All rooms are sound proofed.
  • Stayed: May 2013, traveled on business
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Thank pekopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded June 19, 2013

I am so happy that you enjoyed your time with us. We sometimes forget how close to the airport we actually are as we rarely hear the planes taking off and landing. For those who are light sleepers I would suggest something on the south side of the hotel but generally we receive very little negative feedback from our guests regarding the airport noise for how close we are.

Thank you for sharing your experiences and we look forward to your next visit.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South

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Reviewed May 17, 2013

I am still here at the Embassy Suites, LAX South as I write this review. I saw the hotel/building as our plane landed. Was impressed with the Spanish architecture and was hoping it was the same Embassy Suites we booked. (I saw another one from the aiport but it looked like any other Embassy Suites structure.) Alas! Yes, indeed, it was our hotel.

Shuttle bus picked us up in a few minutes from making the call. The driver was very professional, very polite and helpful. Excellent ambassador of the hotel. He is the first to give an impression of the hotel.

As we drove up, the bell man was ready with the baggage cart and did not give us a chance to pick up our own bags. He took care of it right away. Led us to the reception, like an excellent bell man and very professional.

The front desk was fast, very thorough.

We had dinner at the Bar & Grill restaurant ... excellent food, excellent service.

The complimentary welcome cocktail was a plus. The bartenders were very personable.

Can't wait for the hot breakfast tomorrow morning.

The property is close to the freeway and couldn't hear any noise from cars. Sound proof.

The room is very nice, very clean, smells great. Haven't checked if this is a new hotel. It sure appears brand new.

Highly recommended for vacationers and even transiting LAX passengers. Excellent place to relax from a long flight.

Congratulations and keep up the "excellent" hotel & service, Embassy Suites management and staff.

  • Stayed: May 2013, traveled as a couple
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1  Thank copmedic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded May 21, 2013

Thank you so much for this wonderful review. We strive to provide each and every guest the best stay possible and know that in order to do this each department must be exceptional. I hope the rest of your stay is just as enjoyable as the beginning and if not, please stop down and see me.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South

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Reviewed May 10, 2013

Friendly staff, clean and comfortable rooms, nice evening reception and great breakfast buffet with cooked to order items. We had a room with the "frosted" windows that could not be opened but it did not bother us. No safe deposit box in rooms. Nothing close to the hotel. If you exit the hotel and turn to the right and walk up to the first light and turn right, there is a coffee shop and a few places to get sandwiches but they appear to be open during the workday for people working in the office buildings. If you keep walking (a little more than a half mile total) after you turn the corner and pass the coffee shop, there is a IHOP. Other than that, nothing nearby if you don't have a car. We ate dinner in the restaurant inside the hotel and it was very good and reasonably priced. Nice business center with complimentary internet. Very friendly staff at Reception desk and friendly shuttle driver to/from airport. Would definitely stay here again.

  • Stayed: April 2013, traveled as a couple
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2  Thank LeslieG_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded May 27, 2013

I think the ultimate compliment for any hotel is when they see the same guests time and time again. For guests to return to our hotel it means we are doing things right and I hope we can continue doing things right for you and your family. You mentioned some great aspects to our hotel and if the “privacy windows” on our south side are the only negatives I think we are on the right path. Thank you for sharing your experiences and we cannot wait to see you again.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Hotel Los Angeles International Airport South

Address: 1440 E Imperial Ave, El Segundo, CA 90245-2623
Phone Number:
Location: United States > California > El Segundo
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in El Segundo
#4 Romantic Hotel in El Segundo
Price Range: $166 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Los Angeles International Airport South 3.5*
Number of rooms: 349
Official Description (provided by the hotel):
This all-suite LAX Airport Hotel offers 349 newly renovated two-room suites, complimentary cooked-to-order breakfast, free evening reception*, and free shuttle service to/from Los Angeles International Airport as well as amenities including an indoor pool, fitness center, and business center. ... more   less 
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Also Known As:
Embassy Suites El Segundo
El Segundo Embassy Suites

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