We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not bad but not great”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Courtyard Los Angeles LAX/El Segundo
Ranked #10 of 13 Hotels in El Segundo
Reviewed June 11, 2010

This hotel reminds me of what budget hotels used to be like before management took it up a notch and made them attractive to families and business travelers. Everything about this hotel is just okay--not bad, but certainly not great, as I have experienced at other hotels in the same category. The room is clean but just a little tired--old style TV, very thin towels (like the kind my high school locker room used to have). My room was on the ground floor right next to the parking lot and beyond that was the main road so it was a little noisy. Breakfast was a hot buffet with scrambled eggs, bacon, etc. Again, just okay. Not really worth the $15 including tax in my opinion but better than going outside the hotel. If I was with a large group or a family it would be worth leaving the hotel to eat. Free parking, free wifi and wired internet (though a little glitchy for me). There is one computer in the lobby for internet use and to print boarding passes.

I think there are better hotels in the area--I usually stay at the Hilton Garden Inn just down the street but the Courtyard was $40 cheaper on this occasion and I thought I would give it a try. As they say, you get what you pay for.

  • Stayed: June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jack783
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (594)
There are newer reviews for Courtyard Los Angeles LAX/El Segundo
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

474 - 480 of 594 reviews

Reviewed June 10, 2010

This was my 5th or 6th stay at this hotel. It is located 1 block from my customer's office, and literally no more than 10 mins from LAX. So for convenience, it is excellent. However, I feel like every time I stay here, the quality slips a bit more.

On the positive side: location is very good. There are restaurants, a supermarket, Starbucks, etc. within 1 block. Also, there are 2 different high-end shopping plazas very close by on Sepulveda Blvd (toward Manhattan Beach.) I do like that the rooms have a mini-fridge (which are nice and cold), and some rooms have balconies. The pool area is very pleasant, and for the most part, the rooms are quite clean.

What's not so great: the guy that checked me in (probably a manager, he was not in uniform) did not give me the requested room type (and didn't even mention it, I found out when I got up there), never acknowledged my Gold status, and was generally annoyed that my corporate rate was so low.

If the front desk was busy, that would have made sense, but it was me and one other guy checking in with 2 people working the desk.

They no longer offer body lotion in the rooms (which most Courtyards do supply), the bath towels have gotten extremely thin, and they still have the old-style TVs. It was practically impossible to get a free morning newspaper (I checked out at 5 AM today and there were exactly 6 (!) papers sitting out for customers. The day before, there were none left when I came in from my morning run at 7:30 AM.) Also, the free internet (while great to have) was painfully slow.

There is no one thing I can point to, but this hotel needs some work. I think a brush-up on customer service and some additional room amenities (i.e. flat-screen TVs, better towels, body lotion, etc.) would certainly raise this hotel in my opinion. But for now, I consider it average, and actually lower than most other Courtyards I stay in.

  • Stayed: June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jtwiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2010

I often fly out to the S.Calif area for business and choose to stay at this hotel which is a 5-10 min drive from LAX airport. Convenience is key. Within driving distance, OR if you don't mind walking - their are several restaurants to choose from on Sepulveda Drive. Rooms are cozy and roomy. Insulation is alright, as you may hear "mumbling" from other room guests - but not enough to find it a nuisance. Rooms are provided with a small refrigerator and you get complimentary shampoo, conditioner and bar soap. Anything else, you must bring yourself. They serve breakfast which is adequate and does the job before heading out to your day plans. Overall - great place to stay, convenient and location is a plus.

  • Stayed: May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank travelwanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2010

I came to LA for a one-day meeting & Friday night event. I got to the hotel well before check-in and they allowed an early check-in. I was booked into a King-bedded One Bedroom Suite and I was impressed at how spacious it was for a Courtyard suite - very large room with a minifridge and microwave in the living room area - good internet (sometimes it gets dropped at hotels - didn't have a problem with it at all) - nice to have a room that actually has a balcony as I feel most hotels these days don't have that.

Pool area seemed nice - didn't use it as it was a bit cold (thought LA was supposed to be warm in late April!) Had breakfast at the restaurant - buffet includes cooked to order eggs - bacon was cooked just right - not overly burned or greasy as it in some hotels. Staff was very friendly & accomodating - would definitely stay here again!

One other serious benefit to this hotel is that they have free parking - which doesn't happen too often in the LA area. They also have an airport shuttle - but I didn't need to use it as I had a rental car.

  • Stayed: April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank bhatnasx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2010

Stayed here for just one night because my family and I were flying back out of LAX the next morning. We had just finished a couple days at DisneyLand and I didn't want to worry about traffic from Anaheim to LAX the next morning before our flight.
We were literally there for only 12 hours or so - checked in at night, showered, slept, checked out the next morning.
No complaints - it was quiet, clean and comfortable. Only minutes from LAX but we weren't bothered by any jet noise at all.
Maybe kind of pricey for what is is but that's LA and the LAX area. And it did have free parking and wifi so that helps too.

Stayed: February 2010, traveled with family
2  Thank Dustbow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2009

I highly recommend this hotel.

Rooms - are quiet, a good size, and full of natural light thanks to a PRIVATE (no one walking by your window) balcony with patio doors leading to it. The bed was very comfortable.

Hotel staff are cordial and helpful. The free airport shuttle was prompt and comfortable. The rates were reasonable and included a free computer and printer for guest use in the lobby.

The location was most convenient. While near the airport (so a short ride), it was a short walk in one direction to many restaurants and to a Ralph's supermarket and it was a pretty short walk in the other direction to a Green Line transit stop.

  • Stayed: December 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank oldchemprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2009

As the title says the staff were very friendly and helpfull.The rooms were comfortable.I would probably struggle to stay a week here but a couple of days PERFECT.

Stayed: November 2009, traveled with family
1  Thank Ash68Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these El Segundo hotels
0.2 mi away
Hilton Garden Inn LAX/El Segundo
0.4 mi away
Hampton Inn & Suites Lax EL Segundo
0.3 mi away
Fairfield Inn & Suites Los Angeles LAX / El Segundo
Show Prices
Show Prices
Show Prices
0.3 mi away
Hyatt Place LAX El Segundo
Hyatt Place LAX El Segundo
#3 of 13 in El Segundo
1,034 reviews
0.7 mi away
Embassy Suites by Hilton Hotel Los Angeles International Airport South
0.3 mi away
Aloft El Segundo - Los Angeles Airport
Show Prices
Show Prices
Show Prices

Been to Courtyard Los Angeles LAX/El Segundo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Los Angeles LAX/El Segundo

Address: 2000 East Mariposa Avenue, El Segundo, CA 90245-5027
Phone Number:
Location: United States > California > El Segundo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in El Segundo
#5 Family Hotel in El Segundo
Price Range: $152 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Los Angeles LAX/El Segundo 3*
Number of rooms: 146
Official Description (provided by the hotel):
The Courtyard Los Angeles LAX/El Segundo is ideally located near Hermosa Beach and 10 minutes from Los Angeles International Airport (LAX). Our hotel in El Segundo provides complimentary shuttle service to and from LAX (4:30am - 12am) as well as free wireless Internet throughout the hotel. Our state-of-the-art lobby features flexible, inviting work spaces and a GoBoard® digital information center where users can check news, weather and airport conditions. The lobby is also home to The Bistro - Eat. Drink. Connect.®, our on-site American restaurant serving healthy breakfast and dinner options as well as specialty Starbucks® beverages and evening cocktails. Our LAX hotel is situated near a variety of Fortune 500 company offices, including Chevron, Mattel and Oracle, as well as a number of beautiful local beaches. During downtime, guests can relax in our outdoor swimming pool or stay in shape at our well-equipped fitness center. Book your stay at our Courtyard hotel in El Segundo, CA! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Priceline, Travelocity, Expedia, Orbitz, TripOnline SA, Hotels.com, Cancelon, Ctrip TA, Hotwire, getaroom.com and HotelQuickly so you can book your Courtyard Los Angeles LAX/El Segundo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Los Angeles Lax/El Segundo Hotel El Segundo
Courtyard Los Angeles Lax
Courtyard El Segundo
El Segundo Marriott
El Segundo Courtyard

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing