I needed to spend one night near LAX and booked this hotel based on the positive reviews here at TripAdvisor, as well as a lovely stay recently at a newer Courtyard by Marriott.
I was so disappointed! True, the bedding was covered in clean white sheets, and the toilet, sink, and bathroom countertops were thoroughly clean. But the whole place was run down, and the service was awful. The room decor was dated and in need of replacement. Perhaps they are gradually refurbishing rooms and I just happened to get an old one, who knows.
The front desk staff were virtually mute, minimal eye contact, no sense of "we're glad you're here"! (The one shining exception was the friendly guy who drove me to the airport in their shuttle.) No one mentioned there was a charge for the lobby breakfast buffet...until I was almost done eating! No signs anywhere, no mention by the front desk staff when I inquired about breakfast, etc. $10, and it was really nothing more than you would find at any chain motel -- and fully self-service -- a tub of eggs, a tub of bacon, cold cereal, orange juice, etc.
The jacuzzi was under repair; the hallways were dim and worn out; there were stains of unknown origin on the wallpaper in the bathroom, and a thick ring of rust decay around the shower/tub drain. The neighborhood is not a place where women would walk at night.
And all of this for $189/night AAA rate + tax! If you just need a place to crash near LAX, and can afford it, it's OK. It' s just a disappointment for the money, and not up to the standards I associate with Courtyard by Marrriott.
- Official Description (provided by the hotel):
- The Courtyard Los Angeles LAX/El Segundo in El Segundo, CA, is ideally located near Hermosa Beach and 10 minutes from Los Angeles International Airport (LAX). Our hotel in El Segundo provides complimentary shuttle service to and from LAX (4:30am - 11pm) as well as free wireless Internet throughout the hotel. Our state-of-the-art lobby features flexible, inviting work spaces and a GoBoard digital information center where users can check news, weather and airport conditions. The renovated lobby is also home to The Bistro - Eat. Drink. Connect., our on-site American restaurant serving healthy breakfast and dinner options as well as specialty Starbucks beverages and evening cocktails. Our LAX hotel is situated near a variety of Fortune 500 company offices, including Chevron, Mattel and Oracle, as well as a number of beautiful local beaches. During downtime, guests can relax in our outdoor swimming pool or stay in shape at our well-equipped fitness center. Book your stay at our Courtyard hotel in El Segundo, CA! ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Los Angeles Lax/El Segundo Hotel El Segundo
- Courtyard Los Angeles Lax
- Courtyard El Segundo
- El Segundo Marriott
- El Segundo Courtyard