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Hyatt House Los Angeles/El Segundo
Ranked #4 of 13 Hotels in El Segundo
Certificate of Excellence
Reviewed September 16, 2013

Stayed here while my daughter was relocating to Los Angeles and was by far the best hotel we stayed in. Moving tomorrow and gonna miss the comfortable beds, friendly staff, and fabulous amenities. Excellent services and really made you feel welcome from the first day. Best of all was the amazing looking gentlemen who worked the front desk loved he was definitely nice to look at every day. Would stay here again.

Room Tip: Stayed in the room with 2 rooms was great and totally recommend it for families
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  • Stayed: September 2013, traveled with friends
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Thank Pamela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett M, General Manager at Hyatt House Los Angeles/El Segundo, responded to this reviewResponded September 18, 2013

@Pamela W
Hopefully your daughter has settled in and is loving LA! We are happy you got to enjoy our large 2 bedroom suites, it sure makes it nice to stretch out and relax when you're on vacation. I will pass on your kind remarks to the front desk staff, they sure are our property all stars!

Thanks again,

Brett Myers
General Manager

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454 - 460 of 781 reviews

Reviewed September 14, 2013

We stayed at the Hyatt house, and it was so convenient. The kitchen was great, housekeeping was awesome, and the breakfast buffet was a lifesaver. Lots of nearby restaurants to go to, or order take out from. They had high chairs available to borrow, a microwave and fridge... The pool was heated. Staff was pleasant. Bed very comfortable. Rooms clean and quiet. We asked for a room on the first floor so we wouldn't have to deal with the stairs. The fact that it was a suite was awesome, because we had a door between ourselves and our sleeping baby!

My only complaints are that the french toast and waffles at the breakfast buffet were extremely tough and stale tasting. However there were many other options to choose from. Also we felt a bit rushed when checking out. Our room key stopped working about a half hour before check out, and we got a phone call about 5 minutes before asking when we were leaving.

All in all a very pleasant experience. We will definitely be back!

Room Tip: Ask for a room on the first floor, so you don't have to deal with the stairs. (There is no elev...
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  • Stayed: September 2013, traveled with family
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Thank Cali4niaMama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett M, General Manager at Hyatt House Los Angeles/El Segundo, responded to this reviewResponded September 16, 2013

@Cali4niaMama
Thanks for enthusiastic review, we are please that you found our spacious suites both comfortable and useful with your newborn. Our convenient location makes it easy to find great restaurants, we are happy you were able to take advantage! Safe travel and we'll see you on your next trip top the Los Angeles area.

Kind regards,

Brett Myers
General Manager

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Reviewed September 6, 2013

We checked into the hotel on 31st Aug night. We were traveling with my husband, my 21/2 year old child and parents. So we were really concerned when there was no elevator to get to the 2nd floor. We had to struggle with the luggage.As soon as we entered the room, we smelled cigarette. We were concerned as both the bedrooms smelled of it. The hotel staff couldn't give us a substitute room of the same size and they offered us a smaller room where 2 of us would have to sleep on a sofa. We didn't accept that offer. Even after we got used to the smell, I found the hotel rooms quite shabby. The sink in our bedroom had a huge crack and the carpet all around looked dated. Also as another reviewer pointed out, the train is quite loud.

Another point was when we stepped out after breakfast buffet, we saw a sign on the building that was a cancer warning label.

On the positive side, the staff seemed friendly and the breakfast buffet was good. Although it was the cheapest hotel I found, next time I will pay a bit more and try staying some where else.

  • Stayed: August 2013, traveled with family
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1  Thank VoyagerPhoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett M, General Manager at Hyatt House Los Angeles/El Segundo, responded to this reviewResponded September 16, 2013

@VoyagerPhoenix
Thank you for taking the time to submit a review, it is with disappointment that we did not match up your experience with the expectation you had with our hotel. I surely hope in your future travels to LA you will give us another chance to make things right!

Kind regards,

Brett Myers
General Manager

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Reviewed September 5, 2013

We stayed in a two bedroom suite, with three adults. Having a full kitchen was a nice touch, and the room was exceptional, really appreciated not only the two bedrooms, but also the two bathrooms. Breakfast was ok, not a huge # of options, but the options that were there were adequate. Obviously older renovated hotel, but still in good condition.

Stayed: August 2013, traveled with friends
Thank Tony E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett M, General Manager at Hyatt House Los Angeles/El Segundo, responded to this reviewResponded September 8, 2013

@Tony E
Thank you for taking the time to write a review, we are glad you got to enjoy our spacious rooms, full kitchens and complimentary breakfast buffet. We hope you choose us again next time you visit Los Angeles!

Brett Myers
General Manager

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Reviewed August 31, 2013

My family of 6 stayed here and we had a very positive experience . The hotel apartments were clean comfortable and value for money . The staff were exceptionally friendly and helpful. We really enjoyed the happy hours which always included beverages and tasty good quality snacks and the also free BBQ dinner on Wednesday nights . This was a great opportunity to feel part of a community where the hotel guests get together , the hotel had a wonderful vibe where families friends and all guests get together and can socialize, after a long day out in LA wherever it may be.
Just to mention the shops are very close and there is nice restaurant s nearby. I read in some reviews the train bothered them, don't let that alarm you ... We didn't hear them pass when sleeping In our room and we were located right near them. If your considering a great vacation , stay here :) !

  • Stayed: August 2013
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Thank Vas75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett M, General Manager at Hyatt House Los Angeles/El Segundo, responded to this reviewResponded September 2, 2013

@Vas75

We are extremely please that you and your family enjoyed your stay with us, that is great you were here during the Summer Grilling Event, we really like putting this on for all the guests! We hope to see you back at the hotel next time you're visiting Los Angeles.

Brett Myers
General Manager

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Reviewed August 25, 2013

We have stayed at this great hotel for the past three summers whilst on vacation from England.This hotel has everything a traveller needs.The suites are really well maintained.Breakfast is perfect before heading to the nearby beaches or shopping.Supermarkets are a short walk as is a cinema and plenty of restaurants from the high end steak to the fast food.The pool is a nice size.
On midweek evenings a light bite supper is provided free of charge.
Most importantly the staff are so helpful and especially friendly.
The GM Brett is wonderful.He is always around to help whether when guests have a query or just to say a friendly Hi.Clearly this is the reason this Hyatt is so good.We will certainly be back to this great hotel next Summer!It almost feels like coming home each time we visit.

Room Tip: Tip to GM. Ditch the 90s shorts and hat on your day off!
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  • Stayed: August 2013, traveled with family
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1  Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

We based ourselves here for 8 nights to explore LA and surrounding areas.

The accommodation - 2 bedrooms and a sofa bed worked well for 2 adults and 2 children 15 and 11 (boy and girl).

The breakfast is basic but functional (although we decided to skip as alittle too basic!).

There are two well stocked supermarkets within a few minutes walk plus a few coffee shops and restaurants.

You would need a car though to get out and about as not too much to do in walking distance.

Manhatten beach is lovely and <10 mins in a car (3 miles) - lots of nice restaurants

Room Tip: Try and get a room away from the electric railway nearby.
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  • Stayed: August 2013, traveled with family
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Thank DeltaBravo8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt House Los Angeles/El Segundo

Address: 810 S Douglas St, El Segundo, CA 90245-4926
Location: United States > California > El Segundo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in El Segundo
#6 Business Hotel in El Segundo
Price Range: $178 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt House Los Angeles/El Segundo 3*
Number of rooms: 122
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Also Known As:
Hyatt Summerfield Suites El Segundo Hotel El Segundo
Summerfield Suites El Segundo
Hyatt El Segundo
El Segundo Summerfield Suites
El Segundo Hyatt

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