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“Very good” 4 of 5 bubbles
Review of Quality Inn

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Quality Inn
Ranked #6 of 19 Hotels in El Centro
Launceston, Australia
Level Contributor
69 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Very good”
4 of 5 bubbles Reviewed April 2, 2014

We stayed here and were very happy the room was large, centrally located, close to the pool and breakfast room, a good business centre, no on site guest laundry, staff very friendly and helpful. Good choice for breakfast. The only downside is that the vanity area is quite small, would definitely stay there again.

Room Tip: It would not matter which room as all the walls are quite thick and are quiet.
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AussieBruvSis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David W, Guest Relations Manager at Quality Inn, responded to this review, April 3, 2014
Hello AussieBruvSis,

Thank you for taking the time to review your recent stay. I am happy to hear you enjoyed your time here with us. I will pass along the good comments about the staff to management. We value guest reviews such as yours in order to better improve the guest experience at the hotel. If you would like to add anything further about your stay please feel free to contact me.

Thank you,
David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

67 reviews from our community

Traveler rating
    21
    18
    14
    7
    7
See reviews for
19
13
9
21
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Washington State
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed February 23, 2014

We are not picky people by any means, but this place is truly a run down, awful place to stay. The only thing that saved them was the comfort of the beds. We had gross, run-down bathrooms, stained duvet covers, noise from the next room, an earring on the floor which lead us to believe that it wasn't vacuumed properly, hair in the tub, yadda, yadda, yadda. I would NOT recommend it to anyone.

Room Tip: Stay somewhere else.
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  • Stayed February 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank vhood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David W, Guest Relations Manager at Quality Inn, responded to this review, March 7, 2014
Hello Vhood,

I am sorry to hear about the problems with your recent stay. I have addressed the issues you have talked about with the corresponding departments. The necessary steps towards fixing these issues will be determined and taken. It is through customer feedback that we continually strive to improve guest stays. If there is anything else I can do in the meantime please let me know.

Thank you,
David
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these El Centro hotels

Derby,Ks
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed December 26, 2013

Have stayed here for the last year or so while in El Centro for business. Have stayed in other hotels in the area and for the price this place can't be beat. Close to food and workout room is above average. Beds fairly comfy. Only complaint I would have is the tv doesn't get all the channels and the sink area for bathroom is very small.

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JPD153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CalistaF, Guest Relations Manager at Quality Inn, responded to this review, January 9, 2014
Dear JPD153:

We greatly appreciate you taking time to leave feedback about your recent stay at our property, and I am happy to hear that you enjoyed your time with us. Please know that we are constantly making improvements to our property, and your insights are very helpful to us.

It is my sincere hope that we see you again in the future. Happy travels!

Calista Fulton
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Columbia, South Carolina
Level Contributor
121 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed November 22, 2013 via mobile

This is a good hotel for the price. A little dated looking but it is clean and comfortable. We got in very late and the desk clerk took care of us immediately and was super nice. The breakfast is good. The fitness center is great for a hotel of this size. The only thing we would suggest is a little updating of the decor.

Stayed November 2013, traveled as a couple
Helpful?
Thank TheArdsofSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CalistaF, Guest Relations Manager at Quality Inn, responded to this review, November 26, 2013
Dear TheArdsofSC:

Thank you so much for your feedback; I am pleased that you enjoyed your time with us. We are always looking to make improvements to our rooms and hotel property, and your comments are being relayed to our management team. It is my sincere hope that we see you again on future visits to El Centro. As our hotel is always a work in progress, I am sure that you will see positive changes on future visits.

Warmest Regards,

Calista Fulton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
130 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
1 of 5 bubbles Reviewed November 10, 2013

stayed for 1N, tired after a long drive did not bother looking further. would've been worth it to keep driving off the freeway for 5 minutes more. this place was not exactly cheap and had a very noisy nightclub that spilled rowdy drunken teenagers into the hotel lobby. A/C was from the museum of air-conditioners and made a horrible noise. bathroom had hairs. i'm sure i would've gotten the same, minus the noisy nightclub, but for a less price, had i driven further into el centro.

  • Stayed August 2013, traveled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank urmsu888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CalistaF, Guest Relations Manager at Quality Inn, responded to this review, November 26, 2013
Dear urmsu888:

Please allow me to first express my regret that you did not have a satisfactory stay experience with us. While the neighboring nighclub is in no way affiliated with the hotel and is not operated by us, I am sorry to hear that the noise was loud enough to disturb you. We do take your concerns very seriously and appreciate that you took the time to offer us your feedback. Please contact me via email if you are ever in the area again, and I thank you in advance for possibly allowing us a second chance at making a great "first" impression.

Respectfully,

Calista Fulton
cf@kghotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hemet, California
Level Contributor
237 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 bubbles Reviewed September 10, 2013

Room is ok...but was told we had a roll in shower...HC accessable...well the room was but had a bathtub...Staying here instead of Yuma to make a trip into Mexico...actually enjoyed visiting El Centro this afternoon...Hotel is quiet, parking hard to find as the Hotel is full...Would I stay here again...probally not...

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank sandymccluskey1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CalistaF, Guest Relations Manager at Quality Inn, responded to this review, October 22, 2013
Dear sandymccluskey1953:

Thank you for taking the time to offer us your feedback. I sincerely apologize for the inconveniences you encountered during your stay. I sincerely hope you will reconsider staying with us again during future visits to El Centro. Please feel free to contact me directly at your convenience if you would like to discuss this matter further.

Sincere Regards,

Calista Fulton
cf@kghotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Vernon, Washington
Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed September 4, 2013

The rooms were very comfortable with free Wi-Fi... Beds were very comfy...Friendly staff... didn't care much for the hours of the lounge... should be open earlier in the afternoon for business... more for the younger crowd at night... not real impressed with the Denny's Restaurant either... The comp breakfast was sufficient for us....

Room Tip: needed hooks on back of bathroom door...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Hanseth13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Property: Quality Inn
Address: 1455 Ocotillo Dr, El Centro, CA 92243-4212 (Formerly Clarion Inn)
Phone Number:
Location: United States > California > California Desert > El Centro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 19 Hotels in El Centro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 145
Official Description (provided by the hotel):
Whether you are traveling to El Centro for business or pleasure, make the Quality Inn hotel your home away from home. Our affordable and inviting accommodations are sure to make your stay memorable. Book a room with us today and enjoy our countless amenities and exceptional customer service.All of our spacious and well-appointed guest rooms feature microwaves, refrigerators, flat-screen televisions, coffee makers, curved shower rods, work desks, irons, ironing boards and cable television with free HBO. Ask about our rooms that have sofa sleepers. Coin-operated laundry facilities are on the premises for added convenience. Ample parking is available and can accommodate most cars, trucks or buses. ... more   less 
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Also Known As:
Ramada El Centro
El Centro Ramada
Clarion El Centro

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