The jacuzzi wasn't heated & neither was the pool. The room smelled like smoke but was to be a non-smoking room. When we arrived, no one was in the lobby that was locked up tight. We rang the bell & called the # but we were left outside for probably 10 minutes. The guests seemed to be live-in guests. The hotel cannot be easily seen from the street. It's behind a carwash right under a freeway overpass...kinda loud.
Dennise, thank you for taking the time to give us your feed back. I am sorry you had to wait for night person to help you. He might have been delivering something to the guest and took a little longer. I am also sorry for the spa not being hot, sometimes mechanical things tend fail and prevents us from providing great service, You will be happy to know it has been fixed and working great since. Our guest finds our location easy to get in and out near the freeway, the Inn was designed with no windows facing the freeway just to keep the noise out. Most guest finds the taco shop and the gas station a great compliment to the property, since they can gas up and go. I can assure you this gas station has the best prices in town. Once again thank you for your comments
i stayed in the rm with microwave, fridge ,sink... nice for the price ..bed was comfortable the pool was not heated too cold ..would stay here again..my room was clean and it smelled good..i was worried about any smells in hotel nowdays when you are not in expensive rm the room was beautiful rm 127
Tammy Thanks for taking the time and letting us know how much you enjoyed our amenities and the newly renovated rooms. I am glad that you like our room with kitchen, all our rooms have microwave and fridge, but for guests staying longer it is nice to have a modern ceramic stove top, and a sink as well.
I will pass your comments on great smelling room to our housekeeper she will be happy to hear her hard work is noticed.
Thanks again for your feed back and we hope to see you soon.
One of the best quality rooms I have stayed in El Cajon. Everything was clean and the room was very spacious. I got a bargain by booking it online and was well worth it!
Thank you very much for your kind words, my staff and I really appreciate that you took the time to let us know how we are doing. It encourages us to give the best service possible. I am glad you enjoyed our newly renovated rooms. We provide good value and best rooms in the area. We are within minutes to all major attractions San Diego has to offer, at much lower prices. Once again thank you for staying with us. We hope to see you soon.
Was a little hesitant at first because the area was not the best from previous experience but several years ago. New management has put money and work into upgrading the rooms and lobby. Got a spacious room with king bed, couch bed and chair with ottoman. The room was clean In appearance as wash the bathroom. Small fridge and microwave in the room was convenient. A 24 hr convenience store next to hotel parking and an AM-PM a 3 min walk away.
The pool and jacuzzi were clean and gated.
The front lobby staff were very cheerful and available 24 hrs.
They had a continental breakfast available but was limited to cereal, muffins, coffee and juice. Good for a hold over. A Denny's is located a 5 min walk away plus the city has a mall 4 miles away and every food restaurant within a 3 min car ride
My room rate was $60.00 which I thought was a very good price for what my 1 night stay. I did find lower prices on the HOJO website later in the day of my stay so worth checking out.
The travel lodge is located in the city of El Cajon,CA right off the highway 8 and Mollison. El Cajon is located about 18 miles from San Diego. A quick ride going west on the 8.
I would definitely stay there again
Thanks you for staying with us, we appreciate your business, I also like to thank you for taking the time to write and let us know how we did. I am happy to hear you liked our upgraded rooms, lots of time and hard work went into making these upgrades. We strive to provide best rooms in the area at a great rates. We are close to all great things San Diego has to offer at much lower rates than other hotels, yet we offer the same features such as free high speed internet, free breakfast, a great spa and a big pool. Our rooms also feature in room coffee, hair dryer, iron and ironing board, microwave and a fridge. Some of our rooms offer a full kitchen, and our suites offer a pull out sofa beds.
Thanks for staying with us.